Customer Opinions

Customer Opinions


Customer Ratings

Customer Ratings

We ask our customers to fill in a questionnaire at the end of their holiday and we are happy to share their opinions with you. Below are the uncensored opinions of Llama Travel customers who travelled with us in the past 12 months to South America.

Holiday Overall
93%
Value for money
85%
Llama Travel pre-travel service
90%
Recommend Llama Travel to others
99.5%
Customer Comments

Customer Comments

These are some comments received from Llama Travel customers who have travelled with us to South America.

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It is not often you can say how excellent a holiday has been. But I felt the need to elaborate on the questionnaire and somehow thank all those involved in my most recent enjoyable holiday.

Mr H went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in January 2012

Throughly enjoyed the holiday. Would recommend to others.

Mr and Mrs C went to Costa Rica on a
Best of Costa Rica holiday in January 2012

It was a fantastic holiday - we saw and did everything expected. The Islands are amazing & so diverse and our guide Williams was excellent in informing us. The Voyager was great fun - friendly staff who were so helpful. We return with wonderful memories & shared experiences & would recommend this tour to everyone. Thank you.

Mrs & Mr W went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in January 2012

A wonderful holiday - especially Torres del Paine and Iguazu! All arrangements were excellent and the appointed agents in each place did a very good job.

Mr T went to Argentina, Brazil & Chile on a
Best of Argentina & Chile + Rio & Iguazu Falls holiday in December 2011

I would definitely recommend Llama Travel without an iota of hesitation. It was so well organised and we felt very well looked after. It represented excellent value for money and if/when i go to South America again, i will definitely put Llama Travel number 1 on my list.

Ms L went to Ecuador on a
Galapagos Explorer (5 day cruise) + Cuenca & The Devil's Nose holiday in November 2011

I want to express my complete satisfaction with the arrangements made, the tour operators you use in South America, the hotels chosen and the experience as a whole. An awesome experience was made possible by confidence that one was in the hands of experienced and proffesional people.

Mr S went to Argentina & Chile on a
Best of Argentina & Chile + Tierra del Fuego + Lake District holiday in November 2011

The Galapagos boat trip, which was the main reason for my visit was better than all my hopes and expectations. In particular the guide Williams, and the panga drivers were superb.

Miss R went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in November 2011

Overall - Wonderful holiday. Both guides - really excellent, knowledgeable & helpful.

Mrs D and Mrs S went to Costa Rica on a
Best of Costa Rica holiday in November 2011

All transfer and hotel bookings ran like clockwork. Both ourselves and everyone we met (on Llama holidays) were particularly impressed with the flexibility and value for money. Both your company and the countries exceeded our expectations. We have travelled extensively, and this would count as one of our best holidays. We have been very impressed with all our dealings with you, and would highly recommend you.

Mr and Mrs S went to Argentina & Chile on a
Best of Argentina & Chile + Tierra del Fuego + Lake District holiday in November 2011

I thought the holiday was outstanding + guides were excellent, all arrangements went to plan.

Mrs E went to Guatemala on a
Best of Guatemala holiday in November 2011

Overall a fantastic holiday. Really great tours and excursions.

Mr M went to Argentina, Brazil & Chile on a
Best of Argentina & Chile + Rio & Iguazu Falls holiday in November 2011

We had a brilliant time - Great Trip. Big Adventure.

Mr and Mrs V L went to Argentina & Chile on a
Best of Argentina & Chile holiday in November 2011

We loved the holiday and will be recommeding Llama to everyone.

Mr R and Miss D went to Peru on an
Incas & Conquistadors + Inca Trail + Lake Titicaca holiday in November 2011

We miss Peru and the people when we return to South America and take in a new country we will do so with Llama Travel.

Mr B went to Peru on an
Incas & Conquistadors holiday in November 2011

Peru is a fantastic holiday destination, made even more perfect by the local reps, who provided excellent services. As a frequent Solo traveller, i was highly impressed with how organised everything was, and i was made to feel welcome and included. Great value, one of my best holidays to date.

Miss H Y T went to Peru on an
Incas & Conquistadors + Inca Trail holiday in November 2011

This was a well organised trip and very good value for money. I would definitely recommend Llama Travel.

Mrs P G went to Peru on an
Incas & Conquistadors + Lake Titicaca holiday in November 2011

A fantastically well organised holiday. Thanks to everybody who was involved.

Mr and Mrs A went to Peru on an
Incas & Conquistadors + The Pacific Coast & Sea Lions + Lake Titicaca holiday in November 2011

All guides in Peru went beyond their duty to ensure that everyone had a good trip especially the ones in Peru and Cusco.

Mrs R went to Peru on a
Grand Tour of Peru holiday in November 2011

I cannot prasie Llama Travel high enough. He whole holiday was excellent from start to finish.

Mrs B went to Peru on an
Incas & Conquistadors holiday in November 2011

A brilliant holiday

Mr C went to Peru on an
Incas & Conquistadors + Inca Trail holiday in November 2011

Excellent service provided by Llama Travel - would definitely recommend your company. Your transfer service/representatives were greats - always on time -very re-assuring. Many thanks for a great trip.

Mr C went to Argentina & Brazil on a
Samba, Tango & Iguazu Falls holiday in November 2011

Another fantastic holiday would recommend Llama to everyone.

Mrs Y went to Peru on an
Incas & Conquistadors + The Pacific Coast & Sea Lions + Lake Titicaca holiday in November 2011

Excellent service provided by Peru reps. The staff were always on time, helpful and friendly.

Mr and Mrs E went to Peru on an
Incas & Conquistadors + Lake Titicaca holiday in October 2011

We were prepared to be amazed and delighted by the Galapagos but our expectations were exceeded. Snorkelling with sharks & sea lions was a truly amazing experience which i will remember forever. Highly recommend the Finch Bay - we were very relaxed and the service and food was exceptional.

Mr and Mrs M went to Ecuador on a
Galapagos Finch Bay + A Taste of Ecuador holiday in October 2011

Thank you Llama & Ecuador staff you gave me the most wonderful holiday. Excellent service, lovely people & friendly, helpful staff. Looking forward to my next trip with Llama.

Mrs W went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in October 2011

A great holiday. Jungle was amazing. Everything was very well organised.

Mr B and Miss C went to Ecuador on a
Galapagos Voyager + The Jungle holiday in October 2011

Ecuador staff were very efficient. There was always someone there to meet us and their reps were always helpful and pleasant. A superb holiday with many wonderful memories.

Mr and Mrs B went to Ecuador on a
Galapagos Voyager + Grand Tour Of Ecuador holiday in October 2011

This was one of the best holidays that we have been on! Peru is a fantastic country and we felt at home very easily.

Mr and Mrs B went to Peru on an
Incas & Conquistadors + Inca Trail holiday in October 2011

Excellent holiday. Hotels exceeded expectations. Would visit Peru again. Thank you all for providing an amazing experience.

Ms F went to Peru on an
Incas & Conquistadors + Lake Titicaca holiday in October 2011

This holiday exceeded all our expectations & the communications & helpfulness of all the staff both in England & Ecuador was excellent - a holiday we will never forget !

Mr and Mrs D went to Ecuador on a
Galapagos Voyager + The Jungle holiday in October 2011

As a person travelling alone, i found the agents in Ecuador very helpful. I would recommend your company to anyone travelling to South America. The trip to the Galapagos fullfilled all my expectations and more. Amazing experience.

Ms C went to Ecuador on a
Galapagos Explorer (5 day cruise) + A Taste of Ecuador holiday in October 2011

I was very impressed with Llama Travel's organisation throughout the whole holiday. Everything was wonderful, thank you.

Miss M went to Ecuador on a
Galapagos Finch Bay + The Jungle holiday in October 2011

An amazing holiday of a life time. Very memorable and very well organisesd. Thank you Llama Travel.

Miss M went to Peru on an
Incas & Conquistadors + The Jungle + Lake Titicaca holiday in October 2011

Holiday was excellent. Overall we were brilliantly looked after & it was an excellent. Would recommend it to anyone.

Mr A T went to Peru on an
Incas & Conquistadors + The Pacific Coast & Sea Lions + Inca Trail holiday in October 2011

This was the most amazing holiday i have ever had in my life. The 4-day Inca Trail trek was fantastic. Nilton, Edmundo and Saul (our guides) were great. I will certainly recommend you to everyone !! Thank you !!

Mr C went to Peru on an
Incas & Conquistadors + The Jungle + Inca Trail + Lake Titicaca holiday in October 2011

Llama give a fantastic service - from start to finish - we have had the best holiday you could wish for. Thank you to every single one of you.

Mr H and Ms N went to Peru on an
Incas & Conquistadors + Condors & Convents + Lake Titicaca holiday in October 2011

It was a wonderful holiday & we would happly recommend Peru and Llama Travel to others. All guides & staff have been helpful, proffesional & informative.

Mr and Mrs N went to Peru on an
Incas & Conquistadors + The Jungle + Inca Trail + Lake Titicaca + Condors & Convents + The Pacific Coast & Sea Lions holiday in October 2011

We had the experience of a lifetime the condor reps werre simply fabulous. Especially Ivan & JJ. The trips were amazingly organized & very interesting. We will definitely use Llama Travel again !

Miss H and Mr M went to Peru on an
Incas & Conquistadors + Inca Trail holiday in October 2011

Thank you for an amazing experiecnce on the Inca Trai - Unforgetable.

Mr and Mrs B went to Peru on an
Incas & Conquistadors + Inca Trail holiday in October 2011

Fantastic holiday, wish we could do it all again! Will definitely be recommending Llama Travel, can't wait to go back to South America!

Mrs S J went to Peru on an
Incas & Conquistadors + Inca Trail holiday in October 2011

This was a holiday never to forget. Excellent.

Ms M went to Peru on an
Incas & Conquistadors holiday in September 2011



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