Galapagos & Ecuador Customer Opinions

Galapagos & Ecuador Customer Opinions


Customer Ratings

Customer Ratings

We ask our customers to fill in a questionnaire at the end of their holiday and we are happy to share their opinions with you. Below are the uncensored opinions of Llama Travel customers who travelled with us in the past 12 months to Galapagos & Ecuador.

Holiday Overall
93%
Value for money
82%
Ecuador as a holiday destination
94%
Service of reps and guides
91%
Weather during holiday
76%
Customer Comments

Customer Comments

These are some comments received from Llama Travel customers who have travelled with us to Galapagos & Ecuador.

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It is not often you can say how excellent a holiday has been. But I felt the need to elaborate on the questionnaire and somehow thank all those involved in my most recent enjoyable holiday.

Mr H went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in January 2012

It was a fantastic holiday - we saw and did everything expected. The Islands are amazing & so diverse and our guide Williams was excellent in informing us. The Voyager was great fun - friendly staff who were so helpful. We return with wonderful memories & shared experiences & would recommend this tour to everyone. Thank you.

Mrs & Mr W went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in January 2012

I would definitely recommend Llama Travel without an iota of hesitation. It was so well organised and we felt very well looked after. It represented excellent value for money and if/when i go to South America again, i will definitely put Llama Travel number 1 on my list.

Ms L went to Ecuador on a
Galapagos Explorer (5 day cruise) + Cuenca & The Devil's Nose holiday in November 2011

The Galapagos boat trip, which was the main reason for my visit was better than all my hopes and expectations. In particular the guide Williams, and the panga drivers were superb.

Miss R went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in November 2011

We were prepared to be amazed and delighted by the Galapagos but our expectations were exceeded. Snorkelling with sharks & sea lions was a truly amazing experience which i will remember forever. Highly recommend the Finch Bay - we were very relaxed and the service and food was exceptional.

Mr and Mrs M went to Ecuador on a
Galapagos Finch Bay + A Taste of Ecuador holiday in October 2011

Thank you Llama & Ecuador staff you gave me the most wonderful holiday. Excellent service, lovely people & friendly, helpful staff. Looking forward to my next trip with Llama.

Mrs W went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in October 2011

A great holiday. Jungle was amazing. Everything was very well organised.

Mr B and Miss C went to Ecuador on a
Galapagos Voyager + The Jungle holiday in October 2011

Ecuador staff were very efficient. There was always someone there to meet us and their reps were always helpful and pleasant. A superb holiday with many wonderful memories.

Mr and Mrs B went to Ecuador on a
Galapagos Voyager + Grand Tour Of Ecuador holiday in October 2011

This holiday exceeded all our expectations & the communications & helpfulness of all the staff both in England & Ecuador was excellent - a holiday we will never forget !

Mr and Mrs D went to Ecuador on a
Galapagos Voyager + The Jungle holiday in October 2011

I was very impressed with Llama Travel's organisation throughout the whole holiday. Everything was wonderful, thank you.

Miss M went to Ecuador on a
Galapagos Finch Bay + The Jungle holiday in October 2011

As a person travelling alone, i found the agents in Ecuador very helpful. I would recommend your company to anyone travelling to South America. The trip to the Galapagos fullfilled all my expectations and more. Amazing experience.

Ms C went to Ecuador on a
Galapagos Explorer (5 day cruise) + A Taste of Ecuador holiday in October 2011

We had a fantastic holiday - Thank you very much to all concerned for making it such a wonderful experience.

Mr and Mrs O went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in September 2011

Galapagos is amazing - another world !

Mr and Mrs R went to Ecuador on a
Galapagos Explorer (7 day cruise) + A Taste of Ecuador holiday in August 2011

Excellent service by all, before and during the holiday. The organisation was fantastic. Without hesitation we would go through Llama Travel again.

Mr and Mrs S went to Ecuador on a
Galapagos Explorer (5 day cruise) + The Jungle holiday in August 2011

Galapagos certainly lived up to the 'wow' factor & guides were excellent + size of gorups to tours on Islands works extremely well. Ecuador was a hidden gem & all of the guides, truly passed on their passion for their country. As per our Peru trip in 2007, Llama Travel have delivered a fanstastic and truly memorable trip - Thank you.

Ms T went to Ecuador on a
Galapagos Voyager + Cuenca & The Devil's Nose holiday in August 2011

Second time with Llama - excellent, overall, brilliant.

Mr B went to Ecuador on a
Galapagos Voyager + Cuenca & The Devil's Nose holiday in August 2011

We particularly appreciated the guides on all the airport transfers who were happy to tell us about the cities, and gave excellent recommendations of places to eat and visit. An amazing and beautiful country.

Mr & Mrs F went to Ecuador on a
Grand Tour of Ecuador holiday in August 2011

Our second time with Llama Travel & once again faultless organisation of timings, trips, pickups etc. A truly unique destination that lived up to expectation. Guides & service all excellent.

Mr P S went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in August 2011

A wonderful holiday. Thank you very much.

Mr & mrs D went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in August 2011

One of our best holiday ever.

Mr & Mrs P went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in July 2011

Fabulous! Amazing! Awesome! Unforgettable! A big thank you to all in London, Galapagos. All reps, guides, staff were friendly, helpful and informative. Would have no hesitation in recommending Llama Travel.

Mr & Mrs A went to Ecuador on a
Galapagos Explorer (7 day cruise) + A Taste of Ecuador holiday in July 2011

Wonderful holiday. Thank you.

Mr & Mrs B went to Ecuador on a
Galapagos Explorer (7 day cruise) + A Taste of Ecuador holiday in July 2011

A great experience. Lots to do and see. The place was good – we were always busy but didn’t feel rushed. We were well looked after by reps.

Mr D A went to Ecuador on a
Galapagos Voyager + Cuenca & The Devil's Nose holiday in July 2011

We had a wonderful holiday.

Mr & Mrs S went to Ecuador on a
Galapagos Explorer (7 day cruise) + A Taste of Ecuador holiday in July 2011

Fabulous holiday, all of it was fascinating and we had a brilliant time. Thank you Llama Travel.

Miss S H went to Ecuador on a
Galapagos Voyager + Cuenca & The Devil's Nose holiday in July 2011

This holiday was everything we had hoped for and more….As our first trip to South America thank you for organising a wonderful, memorable experience.

Mr & Mrs M went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in June 2011

This holiday exceeded our expectations. We would not hesitate to recommend it to others.

Mr & Mrs H went to Ecuador on a
Galapagos Explorer (7 day cruise) + A Taste of Ecuador holiday in June 2011

All reps extremely helpful + always punctual – made our travel in Ecuador very easy.

Mr & Mrs L went to Ecuador on a
Galapagos Voyager + The Jungle holiday in June 2011

My 4th trip with Llama Travel has reinforced my view that you provide fantastic service.

Mrs A R went to Ecuador on a
Galapagos Explorer (7 day cruise) + A Taste of Ecuador holiday in June 2011

We have recently returned from our honeymoon in the Galapagos Islands and the Amazon Jungle. We had a fantastic holiday and would recommend Llama Travel.

Mr & Mrs R went to Ecuador on a
Galapagos Voyager + The Jungle holiday in June 2011

We had a superb holiday. Ship, hotel, food, locations were excellent.

Ms P W went to Ecuador on a
Galapagos Explorer (7 day cruise) + A Taste of Ecuador holiday in June 2011

Galapagos was a fantastic extension after the Peru trip. Well worth the effort, money and time!

Miss S H went to Ecuador on a
Galapagos Explorer (5 day cruise) + A Taste of Ecuador holiday in June 2011

Perfect holiday - everything went as should. No problems. Excellent destination - Both Galapagos + mainland Ecuador…..N.B Peru is still on list to visit - Perhaps couple of years time!

Mr & Mrs T went to Ecuador on a
Galapagos Explorer (7 day cruise) + Cuenca & the Devil's Nose holiday in May 2011

I would like to say that my holiday to Ecuador, organised by Llama Travel, was fantastic and I certainly would recommend your organisation to my friends.

Mrs B W went to Ecuador on a
Galapagos Voyager + Grand Tour Of Ecuador holiday in May 2011

We’ve just come back from our trip on the Galapagos Explorer & a Taste of Ecuador holiday. It was a wonderful experience. Before we went out, we thought it would be the trip of a lifetime. It more than lived up to that description. The visits to the various islands were exhilarating and to see all the various wildlife was amazing. I could go on with more superlatives, but I’ll stop now. Many, many thanks for providing this “trip of a lifetime”.

Mr & Mrs Y went to Ecuador on a
Galapagos Explorer (7 day cruise) + A Taste of Ecuador holiday in May 2011

A 5 star service from Llama Travel and their local agents.

Mr J H went to Ecuador on a
Galapagos Voyager + The Jungle holiday in May 2011

Great holiday would definitely visit the Galapagos again and stay at the Finch Bay.

Mrs M C went to Ecuador on a
Galapagos Finch Bay + A Taste of Ecuador holiday in May 2011

A fantastic holiday in an excellent location. Can’t really think of anything which did not go to plan or of less quality than expected.

Mr J O went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in May 2011

A very memorable holiday!

Mrs H A went to Ecuador on a
Galapagos Voyager + A Taste of Ecuador holiday in May 2011

The knowledge of Llama Travel reps before booking was very helpful. I found them friendly and pro-active.

Mr & Mrs K went to Ecuador on a
Galapagos Explorer (7 day cruise) + Grand Tour Of Ecuador holiday in May 2011

Fantastic holiday - Thank you.

Mr M C went to Ecuador on a
Galapagos Voyager + The Jungle holiday in April 2011



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