Fantastic Experiences, Great Value

020 7263 3000

Financial Security

All Llama Travel holidays are ATOL protected by the Civil Aviation Authority. This means that every penny of your money is protected. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid us for an advance booking.

Tour operators and travel firms selling holidays which include flights, whether international or internal, are required to hold an ATOL licence. Make sure that the tour operators you are looking at comply with UK law.

All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to:

Our ATOL number is 5804. For further information, visit

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Our Financial Position

For the financial year ending on 30 September 2018, Llama Travel posted record sales, with profit levels once again above 5% of turnover.

Luca Newbold, Director, said “We are delighted that Llama Travel has posted record results despite the continued political uncertainty. It is particularly pleasing that customer satisfaction remains incredibly high, as reflected in our being awarded the Top Tour Operator award in the 2019 Wanderlust Reader’s Travel Awards and being runner up in the 2018 Telegraph Travel Awards. We have a very strong financial position, with substantial financial reserves, no debts and no need to borrow money”

For further information, please contact Luca Newbold on 020 7263 3000.

Note: Llama Travel is a leading specialist tour operator. It was started in 2002 by Charles Newbold, former Managing Director of Thomson Holidays, and Luca Newbold, who spent four years living in Peru and travelling throughout South America.