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All Llama Travel holidays are ATOL protected by the Civil Aviation Authority. This means that every penny of your money is protected. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid us for an advance booking.
Tour operators and travel firms selling holidays which include flights, whether international or internal, are required to hold an ATOL licence. Make sure that the tour operators you are looking at comply with UK law.
All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
Our ATOL number is 5804. For further information, visit www.atol.org.uk
Our Financial Position
Despite the travel restrictions due to the covid pandemic, Llama Travel retains strong cash reserves.
Luca Newbold, Director, said “Although the past couple of years has been a difficult period for the travel industry, Llama Travel's strong performance in previous years means that we have maintained strong cash reserves, no debts and no need to borrow money. We were able to refund customers promptly for holidays that could not go ahead due to the pandemic, even when we had not received refunds ourselves from airlines, for example. We have always received excellent customer feedback, as reflected in the multiple awards we have won, and it is particularly pleasing that the feedback from customers who were affected by the pandemic has been just as good. This means that we are well positioned to grow strongly as the pandemic ends.”
Note: Llama Travel is a leading specialist tour operator. It was started in 2002 by Charles Newbold, former Managing Director of Thomson Holidays, and Luca Newbold, who spent four years living in Peru and travelling throughout South America.