AITO Financial Protection Services Ltd (AFPS)

Insolvency Protection for your booking

AITO Financial Protection Services Ltd (AFPS) provides financial protection for Llama Travel Ltd. Our AFPS membership number is: 6137.

In the unlikely event of our insolvency, your money will be financially protected by the AFPS Scheme when you book any of the following with us a Non-Flight Package.

If you require assistance in the unlikely event of our insolvency, please visit the AFPS website at www.aitofps.com for further information.

You agree to accept that in the unlikely event of our insolvency, AFPS may arrange for the travel services you have booked to continue, or for a suitable alternative to be provided at no extra cost. Where services are provided by an alternative supplier, you agree to pay any outstanding sums relating to your booking directly to that alternative supplier. You also agree that in some cases the services will not be provided, in which case you will be entitled to make a claim under the AFPS Scheme or from your payment card issuer, where applicable, for a refund of the monies you have paid.

Any rights or claims you may have under the AFPS Scheme in relation to your booking are personal to you and may not be assigned, transferred, or otherwise disposed of to any third party, whether for consideration or otherwise. Any attempt to assign or transfer such rights or claims will be deemed null and void.

Please note that if you book travel arrangements not listed above, they will not be protected by the AFPS Scheme. Other forms of protection may apply - please contact us for details.