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Cape Town + Victoria Falls

Sunset Cruise, Zambezi, Victoria Falls
Table Mountain from the Waterfront, Cape Town, South Africa
Sunset Cruise, Zambezi, Victoria Falls
City hall, Cape Town, South Africa
Boulders Beach, Cape Peninsula
Victoria Falls, Zimbabwe
Sunset at Victoria Falls, Zimbabwe
Victoria Falls, Zimbabwe
Bo-Kaap, Cape Town, South Africa
Cable Car station, Table Mountain, Cape Town
Incl flights, accommodation & transfers
From   £2399 £2099
10 days

Holiday highlights

  • Admire the panoramic views from Table Mountain and soak up the vibrancy of Cape Town.
  • See African penguins at Boulders Beach.
  • Discover the history of apartheid in Johannesburg.
  • Visit one of the Seven Natural Wonders of the World, the mighty Victoria Falls.
  • Fly overnight from the UK to Cape Town. Sitting on a peninsula below the imposing Table Mountain, Cape Town brings together the cultures, cuisines and landscapes of South Africa into one amazing city. From the pristine coastlines and verdant nature reserves to the traditional fishing communities and cosmopolitan centre, there is plenty to explore.

    Meals included: Meal included on the international flight.

  • After arriving in Cape Town, you are met at the airport and taken to your hotel. The rest of the day is free to get to know the city. Perhaps enjoy a leisurely afternoon browsing the shops and restaurants on the waterfront or relax on Clifton Beach. There is also Kirstenbosch Botanical Gardens, home to an impressive collection of indigenous plants, including fynbos heather and proteas (the national flower) scattered amongst pleasant pathways and secluded spots. Lion’s Head is Table Mountain’s smaller brother, and forms part of the dramatic backdrop to the city. Upon walking to the top of the distinctive shaped mountain slope resembling a crouching lion you will be rewarded with panoramic views of the city.

    Meals included: Meal included on the international flight.

  • Spend the day getting to know Cape Town. See the best of this fascinating city on our optional half-day Iconic Cape Town excursion, which lets you discover the spirit of the Mother City, experience her vibrant cultures and history and enjoy botanical scenery. Highlights include a cable car ride up Table Mountain and visits to various other sites. Explore the market of Greenmarket Square where you can haggle with local vendors for beautiful wares, marvel at the colourful houses and cobbled streets of the Cape Malay Quarter, walk through the peaceful Company Gardens and visit the Castle of Good Hope and Grand Parade.

    If you fancy something more active, take our optional morning Hike up Table Mountain excursion.

    Meals included: Breakfast at the hotel.

  • Spend a further day taking in the delights of Cape Town, or venture out to see the highlights and appreciate the surrounding natural beauty on our optional full-day Peninsula & Penguins excursion. Travel along the Atlantic seaboard with its gorgeous beaches and rugged mountains to Cape Point. Along the way take a boat ride to Seal Island, a small land mass located 5.7 km off the northern beaches of False Bay. The island is so named because of the 64,000 Cape Fur Seals that occupy it. If open (weather dependent), continue on Chapman’s Peak Drive, renowned for being one of the most stunning roads in the world. Upon reaching Cape Point, you can take the Flying Dutchman Funicular to the old lighthouse and admire the panoramic views from the tip of the peninsula. After a delicious seafood lunch in a restaurant, return to Cape Town via the False Boy coast, stopping to visit Boulders Beach which is renowned for being home to a colony of African penguins.

    Meals included: Breakfast at the hotel. Lunch is included on the Peninsula & Penguins excursion.

  • Take the optional half-day Robben Island excursion which involves a ferry ride across Table Bay to visit the infamous Maximum-Security Prison where Nelson Mandela was imprisoned for 27 years, and Murray’s Bay Harbour attractions including the Muslim shrine. During the visit, you will be told moving stories by a former prisoner who will be your guide. Get private access to Mandela’s cell and see others where countless convicts were incarcerated, and learn about how the island became internationally known for its institutional brutality during the apartheid years. Alternatively, spend a further day taking in the sights and sounds of Cape Town.

    Meals included: Breakfast at the hotel.

  • Fly to Victoria Falls, Zimbabwe. The largest waterfalls in the world, based on the sheer volume of water passing into the gorge, Victoria Falls is an iconic African sight. Transfer from the airport to your hotel, then have the rest of the afternoon at leisure.

    Meals included: Breakfast at the hotel.

  • Take the optional Victoria Falls Excursion to visit the falls on the Zimbabwe side, on an informative guided tour where you can learn about the history and observe the flora and fauna. If you don’t take the guided tour, you can explore Victoria Falls at your own pace. The falls themselves are of course the main attraction and can be enjoyed by walking along a spectacular walkway with viewpoints showcasing the mighty falls. Towering over the Batoka Gorge between Zimbabwe and Zambia, the 198-metre bridge was opened in 1905 and represents an incredible feat of Victorian design and industrial revolution engineering. Read our blog about the Top 5 Things to Do at Victoria Falls. In the evening, take the optional Sunset Zambezi Cruise, which is a superb way to relax and enjoy the beauty of the river. You will have the opportunity to see a variety of wildlife along the river banks including hippo, crocodile, and elephant and sometimes even rhino, as well as many different bird species.

    Meals included: Breakfast at the hotel.

  • Visit Chobe National Park across the border in Botswana on the optional full-day Botswana Wildlife excursion. The park is well known for its large herds of elephant (up to 85,000 during the dry season) that frequent the Chobe River every day, as well as lion, leopard, buffalo, antelope, hippo and crocodile. On the excursion you will transfer across the border then spend the morning cruising along the river with excellent game viewing opportunities. After having lunch at a hotel on the riverbank, board the safari vehicle for an afternoon game drive in the Chobe National Park before being transferred back across the border to Victoria Falls.

    Meals included: Breakfast at the hotel. Lunch is included on the Botswana Wildlife excursion.

  • Transfer to Victoria Falls airport for your return overnight flight to the UK, via Johannesburg.

    Meals included: Breakfast at the hotel.

  • Your flight arrives in the UK.

Accommodation

Accommodation in Cape Town

SunSquare Cape Town City Bowl

Included

Standard Hotel: The SunSquare Cape Town City Bowl is a modern hotel in the city centre, with a great view over the city and Table Mountain. There is an enclosed rooftop pool, restaurant, bar and fitness centre. There are a number of good restaurants within walking distance of the hotel, and the waterfront is a 10-minute drive away. All 202 rooms are modern, bright and spacious with views of the city, Table Mountain, Signal Hill, the harbour or Bo Kaap.  

Why stay here? The central location means you can reach all the main sights on foot in around 5-10 minutes. The rooftop bar, pool and outdoor deck area offer spectacular views of Cape Town harbour and Lions Head.

Hotel facilities

  • Free Wi-Fi is available in all areas.

  • There is a restaurant, bar, swimming pool and fitness centre.

  • The hotel offers a concierge service, currency exchange, 24-hour front desk, daily maid and laundry service. 

About the room

All rooms have en-suite bathroom, tea and coffee making facilities, air conditioning, safe, TV, fridge and seating area.

Room type 

Standard Room

V&A Waterfront Hotel

from £300
(£300 Single Supplement)

Superior Hotel: Built in 1904 as the North Quay Warehouse, the V&A Waterfront is one of Cape Town’s finest establishments, boasting a prime location on the fashionable waterfront, within walking distance of the city centre. There are a range of dining options including a fine dining establishment and relaxed restaurant serving artisanal-style dishes on the quayside terrace, as well as a spa and wellness centre, bar and a swimming pool across the road, surrounded by a courtyard. There are 94 well-appointed rooms offering views of the Alfred Basin Table Mountain or the piazza.

Why stay here? This hotel is set apart from other Cape Town hotels due its excellent location, attention to detail and personalised luxury. The bedrooms offer picturesque views of Cape Town Harbour or Table Mountain, and the pool is a great place to relax after exploring the bustling city.

Hotel facilities

  • Free WiFi is available in all areas.

  • There is a restaurant, bar, outdoor swimming pool, spa, garden and terrace.

  • The hotel offers a shuttle service, ATM, currency exchange, concierge service, luggage storage, tour desk, safety deposit box, 24-hour front desk, room service, gift shops and daily maid service.

About the room

All rooms have an en-suite bathroom, tea and coffee making facilities, minibar, safety deposit box, satellite TV, toiletries and air conditioning. Rooms are well-appointed, contemporary and each decorated in a different style, to complement the warm personalised service.

Room type

Loft Room

Accommodation in Victoria Falls

Nguni Lodge

Included

Standard Hotel: With just 14 rooms, this small boutique hotel offers a personalised service and intimate atmosphere. There is a pool, garden, terrace, bar and restaurant serving African and international cuisine. The layout is simple, with rooms centred around the swimming pool and gardens. Each room is individually styled, with comfortable bedding, patio, teak furniture, unique ornaments and thatched roofs. The lodge is located in a quiet part of Victoria Falls town, about three miles from the entrance to the falls.

Why stay here?

The garden is shaded by large canopy trees, with a pool and loungers offering a great place to relax after visiting the nearby falls. Nguni is a breed of cattle deriving its name from the Nguni people of Southern Africa. At Nguni Lodge, you will see the various tributes to the Nguni cow, with locally made artwork and furniture.

Hotel facilities

  • Free WiFi is available in all areas.

  • There is a pool, garden, terrace, restaurant and bar.

  • The hotel offers a concierge service, luggage storage, tour desk, laundry service and daily maid service.

About the room

All rooms are well appointed with unique decoration, centred around the pool and garden and featuring an en-suite bathroom, outdoor seating area, toiletries, mosquito net and garden or pool view.

Room types available 

Standard Room

Batonka Guest Lodge

£225
(£120 Single Supplement)

Superior Hotel: Situated 1.7 miles from the waterfalls in a quiet suburb of Victoria Falls town, Batonka Guest Lodge is away from the town but within walking distance of the main attractions. The lodge is set in picturesque gardens with indigenous plants and features a range of amenities including a swimming pool, lounge and indoor and outdoor dining areas with a veranda. Each of the 22 rooms are well appointed and spacious, with décor and features such as double basins and large shower. The rooms have large private patios with a seating area looking out over the garden or pool.

Why stay here? The lodge offers a quiet and peaceful location, with elegantly decorated rooms to reflect the lodge’s colonial past. It is a great option for those looking for a small, personalised lodge with a high level of service.

Hotel facilities

  • Free WiFi is available in all areas.

  • There is a restaurant, bar, swimming pool, lounge and garden.

  • The hotel offers a concierge service, luggage storage, tour desk, laundry, shuttle service and room service.

About the room

Rooms are in individual units with a pool or garden view, and each have air conditioning, TV, safety deposit box, en-suite bathroom, toiletries, TV, mosquito net and kettle.

Room types available 

Pool/Garden View Room

Victoria Falls Hotel

from £510
(£510 Single Supplement)

Superior Hotel: Built in 1904, this Edwardian-style property is one of Africa’s oldest and most iconic hotels. It is the epitome of luxury and grandeur, with facilities including an Edwardian pool, spa and hair salon, art gallery, exhibition, bars and three restaurants.

Why stay here? The hotel is steeped in history, having originally being conceived as accommodation for workers on the Cape-to-Cairo railway. As well as being renowned for its impeccable service and luxurious accommodation, the location is next to none, with a private footpath that leads you through lush gardens to Victoria Falls in less than 10 minutes.

Hotel facilities

  • Free WiFi is available in all areas.

  • There is a range of restaurants, bars, entertainment, Edwardian swimming pool, gift shop, beauty spa, hair salon, stone sculpture exhibition, art gallery, lounge and internet lounge.

  • The hotel offers a concierge service, luggage storage, tour desk, laundry, shuttle service, room service, chapel, 24-hour front desk and daily maid service.

About the room

All rooms have a minibar, safe, air conditioning, satellite TV and tea and coffee facilities.

Room types available 

Standard Room

Excursions

Excursions Package

Cape Town Excursion Package Save £51

Take the Iconic Cape Town, Peninsula and Penguins and Robben Island excursions for a discounted price.

from £299

Iconic Cape Town

£90

This half-day tour lets you discover the vibrant cultures and rich history of Cape Town, with visits to Table Mountain and numerous other sites. Explore the market of Greenmarket Square, marvel at the colourful houses and cobbled streets of the Cape Malay Quarter, walk through the Company Gardens, visit Cape Castle, the Houses of Parliament, Slave Lodge and the City Hall.

Full Description:

Set off in the morning for this half-day tour of Cape Town. The first stop (weather permitting*) is Table Mountain’s Lower Cableway Station, for a 5-minute revolving cable car ride to the top. The cable car’s rotating floor ensures that all passengers have an aerial view of the city. 1,067 metres above sea level, Table Mountain is a sandstone plateau rising up above the Cape Flats. The top is approximately 3km wide, and at its highest point, Maclear’s Beacon, rises to 1,085m.  Over the centuries it has become one of South Africa's most famous landmarks.  The steep cliffs and rocky outcrops of the mountain are home to a variety of flora and fauna including approximately 1,470 species of plants and the Table Mountain ghost frog.

Return to the city via the old Cape Malay Quarter (Bo-Kaap) which is renowned for its multi-coloured buildings. The cluster of Cape Dutch and Cape Georgian houses are on Signal Hill, and the museum provides a moving account of the community and its history as a former slave quarter. From there, go to the Castle of Good Hope for a guided tour of South Africa’s oldest building, with its formidable collection of Old Cape paintings. Built between 1666 and 1679, this pentagonal fortification replaced a small clay and timber fort built by Commander Jan van Riebeeck in 1652. Walk through the Company Gardens, which was originally created in the mid-17th century by the region’s first European settlers, growing fresh produce for ships rounding the Cape. It is now home to the South Africa Museum, Houses of Parliament, National Gallery and St George’s Cathedral. Take in the nearby Grand Parade, where Nelson Mandela addressed the nation on his release in 1990. Stroll through the city to Greenmarket Square, where you can haggle with local vendors for beautiful wares, then arrive back at the hotel around 1pm.

 

*If the cable car doesn’t run due to bad weather, then you are taken to Signal Hill, which also boasts beautiful views.

Table Mountain Hike

£130

For those feeling a bit more active, there is the option to hike up Table Mountain, Cape Town’s most iconic landmark. After the two-to-three hour hike, you are rewarded with spectacular panoramas across the harbour, with time to enjoy the viewpoint at the top before riding the cable car back down.  A good level of fitness is required for the hike. No bouldering or scrambling is required. 

Full Description:

In the morning, transfer from your hotel to the lower cable car station where you start your hike. Start the ascent to the contour path, a beautiful level path running across the front of Table Mountain, overlooking the city and Table Bay. Continue with a steep ascent up Platteklip Gorge, meaning flat rock gorge and known for its impressive sandstone cliffs, covered in fynbos. On the way up, your guide will show you the flora and fauna native to the area. The well-worn switchback of steps to the top makes it one of the most popular hiking options up Table Mountain, and on a clear day you can see for miles. Once you reach the upper cable car station, take in the spectacular views across the city, harbour and Devil’s Peak, with time to relax at the viewpoint before riding the cable car (weather permitting) back down. Rotating 360 degrees, the cable car offers a great view of Lion’s Head and the mountain itself. You then return to your hotel and have the rest of the day free to explore Cape Town on your own.

Peninsula & Penguins

£150

This full-day tour is an excellent way to appreciate the natural beauty that surrounds Cape Town, with highlights including Seal Island, Chapman’s Peak Drive, Cape Point National Park and Boulders Beach. Throughout the day you will drive along a stunning stretch of coastline, stopping for a boat trip to Seal Island which is home to thousands of Cape fur seals. Make your way to Cape Point, the south-westernmost tip of Africa that has captivated travellers for centuries with its fascinating history. After lunch, stop to visit Boulders Beach, renowned for its huge colony of African penguins, then continue back to Cape Town along False Bay coast.

Full Description:

The excursion starts early in order to avoid Cape Town traffic, as you are picked up around 6:30am and driven along the Atlantic seaboard towards Hout Bay. The first stop is a one-hour boat cruise to visit Seal Island, a small land mass located 5.7 km off the northern beaches of False Bay. The island is so named because of the 64,000 Cape Fur Seals that occupy it.

If open (weather dependent), continue on Chapman’s Peak Drive, renowned for being one of the most stunning roads in the world. Winding its way between Noordhoek and Hout Bay, this rocky coastal road offers numerous points where you can pull over and admire a panoramic view across the Atlantic Ocean and the shapely shoreline that meets it. From vantage points, some of which are up to 593m above sea level, it is not uncommon to see whales and dolphins, and troops of baboons curiously observing passing tourists. From here you continue to Cape Point, within Table Mountain National Park, which forms part of the Cape Floral Region, a World Heritage Site. Here, you take the Flying Dutchman Funicular to the old lighthouse.

After a delicious seafood lunch in a restaurant, the return journey takes you along False Bay coast where you travel through the historic naval base of Simon's Town and Boulders Beach, renowned for being home to a colony of up to 3,000 African Penguins. Formerly known as jackass penguins because of their distinctive braying, they are the only penguins found on the continent. Colonies can be found from southern Namibia all the way around the South African coast to Port Elizabeth; however, few places offer as remarkable a viewing point as Boulders Beach. After spending half an hour here to admire and photograph the penguins, transfer back to the hotel in Cape Town, arriving mid-afternoon.

Robben Island

£110

Discover one of South Africa's most revered national monuments on this half-day excursion to Robben Island. This World Heritage Site was a prison for some 450 years – for, at one time or another, convicts, slaves, exiled Eastern princes, lepers, the insane and political prisoners being punished for resisting oppressive rule. Get access to the cell where Nelson Mandela was imprisoned for 27 years, and visit other important sites around Murray's Bay Harbour. 

Full Description:

Transfer from your hotel to the harbour for a 30-minute boat trip across Table Bay to Robben Island. Upon arrival you are met by a former prisoner who will be your guide. After a 45-minute bus journey with commentary and moving stories from your guide, stop and visit the infamous Maximum-Security Prison as well as the Murray's Bay Harbour attractions including the Muslim shrine, or kramat, and the Museum Shop.  For some 450 years, Robben Island was a place of banishment, exile, isolation and imprisonment. It was here that rulers sent those they regarded as political troublemakers, social outcasts and the unwanted of society. During the apartheid years, Robben Island became internationally known for its institutional brutality. 

Explore the historic prison where Nelson Mandela was incarcerated, along with countless other convicts. See Mandela's prison cell and explore the island's multi-layered history in a private vehicle with an expert guide. Return by boat to the Victoria & Alfred Waterfront and transfer to your hotel.

Please note that this excursion may be cancelled due to sea conditions.

Zambezi Sunset Cruise

£70

This two-hour excursion in the late afternoon is a great way to relax and enjoy the beauty of the Zambezi River, with the opportunity to see a variety of game including hippo, crocodile, elephant and birdlife. There are excellent photo opportunities against spectacular sunsets.

Full Description:

Board the boat in the late afternoon for a two-hour boat cruise along the upper Zambezi River, spotting wildlife along the river banks with the help of an experienced guide. Enjoy drinks and snacks aboard as the sun sets over Africa, before returning to the jetty and transferring back to your hotel.

Victoria Falls Guided Tour

£50
Victoria Falls, Zimbabwe

Appreciate one of the Seven Natural Wonders of the World on this excursion to Victoria Falls. The guided tour lets you discover the fascinating history and observe the flora and fauna and view the falls by walking along a boardwalk with several viewpoints.

Full Description:

The largest waterfalls in the world, based on the sheer volume of water passing into the gorge, Victoria Falls is an iconic African sight. This guided tour on the Zimbabwean side of Victoria Falls will allow you to fully appreciate their grandeur. You will visit them with a guide, walking along a spectacular walkway with viewpoints showcasing the mighty falls. Towering over the Batoka Gorge between Zimbabwe and Zambia, the 198-metre bridge was opened in 1905 and represents an incredible feat of Victorian design and industrial revolution engineering.

Botswana Wildlife Excursion

£160

A two-part excursion in Chobe National Park, consisting of a morning boat ride on the Chobe River and afternoon game drive in the national park. This trip takes you across the border to Botswana for a full day of wildlife viewing, with lunch included at a hotel on the riverbank. With luck you may spot elephant, lion, leopard, buffalo, antelope, hippo and more. 

Full Description:

Transfer across the border to Chobe National Park in Botswana, well known for its large herds of elephant (up to 85,000 during the dry season) that frequent the Chobe River every day, as well as lion, leopard, buffalo, antelope, hippo and crocodile. Once arrived, you will board a boat and spend the morning cruising along the river, with excellent game viewing opportunities including some of the biggest crocodiles in Africa and large pods of hippo. Stop for lunch at a hotel on the riverbank, then board the safari vehicle for an afternoon game drive, with the chance to spot the Big 5 and other game including giraffe, antelope, zebra, leopard and cheetah. Transfer back across the border to Victoria Falls in Zimbabwe.

2021

  • Thu 16 Sep - Sat 25 Sep Price £2399 SAVE £300 £2099 Single supplement Price £380 Book Now
    Thu 30 Sep - Sat 09 Oct Price £2399 SAVE £300 £2099 Single supplement Price £380 Book Now
  • Thu 14 Oct - Sat 23 Oct Price £2449 SAVE £300 £2149 Single supplement Price £380 Book Now
    Thu 28 Oct - Sat 06 Nov Price £2449 SAVE £300 £2149 Single supplement Price £380 Book Now
  • Thu 11 Nov - Sat 20 Nov Price £2449 SAVE £300 £2149 Single supplement Price £380 Book Now
    Thu 25 Nov - Sat 04 Dec Price £2449 SAVE £300 £2149 Single supplement Price £380 Book Now

2022

Holiday Information

All the practical information you need regarding your trip is found here. From how to prepare before you leave and travelling to your destination, to advice on travelling within your country of choice.

About your Holiday

  • All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

  • Prices listed are per person and based on two persons sharing a room and include all flights from the UK and within destination, service of guides and reps (please note that tips are not included), accommodation and all transfers and excursions listed in the itinerary. Where applicable, entrance fees, taxes and charges are included in our prices at the rates advised to us at the time of preparation. An adjustment will be made to your price if any of these change before your holiday. UK airport taxes are included.

Booking Conditions

    1. Your contract

      Your contract is with Llama Travel Limited, registered in England and Wales, number 4370517. The following conditions will apply to your booking and form part of your contract. They cannot be varied and should be read carefully. A contract will exist when we accept your booking and issue our confirmation invoice. The contract and all matters arising from it shall be governed by English law and be subject to the exclusive jurisdiction of the English courts. All correspondence will be sent to the lead passenger of the booking unless otherwise advised. You must be over 18 to book a Llama Travel holiday. Llama Travel holidays are not for resale. The lead passenger accepts these booking conditions on behalf of all persons named in the booking.

    2. Deposits and final payments

      A deposit of 10% of the holiday cost is required. On some occasions a higher deposit is required, we will advise you if this is necessary. When this is received, we will issue a confirmation invoice. The balance of the payment must be paid 90 days before departure. If the booking is made less than 90 days before departure, full payment must be made when booking. On some occasions, earlier balance payment may be required to secure flight seats or other services. In order to secure your holiday arrangements in some cases, we may ask for a payment in advance before we can reserve the appropriate services. This payment is not refundable if you subsequently decide not to proceed with the booking.

    3. Our prices

      Brochure prices are based on the latest known information at the time of preparation – 24 Nov 2020 (£1 = US$1.33, £1 = ZAR20 Brent Crude oil $48 per barrel) but can go up or down. Before making a booking, please call us to check the correct up to date price of your chosen holiday. Once you have made a booking and we have issued our confirmation invoice, your holiday price can only be varied due to a significant increase in charges, fees, taxes, or similar items as a result of governmental action. Air passenger duty (APD) for UK departures is £80 (£82 from April 2021). For business class, APD rates are higher. The VAT rate for holidays outside the EU is zero. Except for increases in entrance fees or tax increases, such as in APD or VAT, we will not surcharge you.

    4. Alterations or cancellations by you

      If you wish to alter your holiday arrangements before departure, we will do our best to help. An administration fee of £25 per passenger will be charged, together with any additional costs incurred as a result of the change. If you make any alterations within 60 days of departure, we may treat this as a cancellation, and apply cancellation fees. Scheduled airlines treat name changes as a cancellation and rebooking; any alteration is likely to incur a 100% cancellation charge. Please make sure that all names you give us are spelled exactly as they appear in passports. It is not normally possible to make alterations after commencement of travel. If you do wish to make alterations during your holiday, cancellation fees for services booked may apply. Refunds cannot be made for any unused accommodation, services or transport. We recommend that you take out full travel insurance with cover against cancellation penalties, including in the event of force majeure; see section 6 below.  We commit to and confirm services in advance. If you wish to cancel your holiday, you must let us know in writing. The following cancellation charges apply:

    5.  Days before departure when you notify usPenalty
      90 days or more Loss of deposit
      61 to 89 days 25% of holiday cost, or deposit if higher
      31 to 60 days 60% of holiday cost (75% for Galapagos holidays), or deposit if higher
      30 days or less 100% of holiday cost

      In some cases, the balance payment may be due earlier than 90 days before departure. We will advise you if this is the case. If any part of the balance payment is required earlier than 90 days before departure, this will normally be non-refundable in the event of cancellation. Where one person in a party cancels and others still wish to travel, single room supplements will be payable if this results in single rooms being used.

    6. Alterations or cancellations by us

      We make careful arrangements with airlines, hotels and service operators to ensure that we are able to provide you with the holiday as described. However, in exceptional cases, it may be necessary to make changes to your holiday arrangements (including airlines, flights, accommodation, transport or services) due to circumstances beyond our control. Flight times are given only as indications, and finalised times will be shown on your tickets.

      When changes are necessary, we will do our best to ensure that they do not affect your holiday. If, before you depart, a major change is necessary (defined as a change of itinerary so that you are no longer able to visit a destination where you are scheduled to spend one or more nights or an appropriate alternative destination,  or a change of accommodation to a lower standard or category affecting a significant part of your holiday) or if we have to cancel your holiday, we will contact you and offer you the choice of:

      • Accepting the changes to your holiday;
      • Purchasing another available Llama Travel holiday; 
      • Cancelling your holiday with a full refund.

      If we have to cancel your holiday less than 60 days before departure, other than in the event of force majeure (see section 6 below), you will be entitled to compensation at the following levels:

      When notifiedCompensation per person
      43 – 60 days before departure £50
      29 - 42 days before departure £100
      15 - 28 days before departure £150
      0 - 14 days before departure £200
    7. Alterations or cancellations by you or us in the event of force majeure prior to departure

      If, prior to departure, we have to make major changes to, or cancel, your holiday in the event of force majeure, we will contact you and offer you the above choices. However, compensation will not be paid.

      If, in the event of force majeure, it is not possible for your holiday to proceed, we will endeavour to recover from suppliers, and refund to you, monies paid for your holiday, but where we are unable to do so, you may be able to claim for irrecoverable costs from your travel insurance. We do not accept liability where the performance of our contractual obligations is prevented by force majeure.

      Force majeure events include war, threat of war, civil unrest or strife, decisions by governments or governing authorities, epidemics, natural disasters, fire, bad weather, terrorist activity, nuclear disaster, industrial disputes, technical or maintenance problems with transport, changes of timetables of airlines, or other causes beyond our control.

    8. Our responsibilities to you

      Llama Travel is dedicated to ensuring that your holiday is as described. If a part of your holiday is not provided as promised, please inform us at the time. If this affects the reasonable enjoyment of your holiday, we will pay compensation appropriate to the circumstances. If you do not inform us at the time, Llama Travel accepts no responsibility for the situation as we will not have been given the opportunity to rectify the problem.

      Llama Travel accepts responsibility for illness, personal injury or death caused as a direct result of the direct acts and / or omissions of our employees, agents, suppliers or sub-contractors while acting in the course of their employment to provide services or arrangements for your holiday that you have booked with us in the UK. We do not accept responsibility for illness, personal injury or death where there has been no fault of our employees, agents, suppliers or sub-contractors, or as a result of taking part in any activity which does not form part of the holiday booked through us in the UK. Where illness, personal injury or death arises in the course of air travel, rail travel, sea travel or hotel accommodation, the amount of compensation you may receive is limited in accordance with the provisions of any International Convention.

    9. Your responsibilities

      Clients are responsible for ensuring that all immigration and health requirements are fulfilled, for obtaining travel documents, including passports, visas and vaccination certificates, and for ensuring that these are all in order, including for any intermediate stops on international flights.

    10. Covid-19 requirements are updated frequently in all countries and you must ensure that you comply with these in the UK, in destinations visited and in any intermediary stops. You must comply with local regulations regarding prevention measures which may be stricter than in the UK. Non-compliance may result in you being excluded from the holiday with no refund. You must not travel if you are required to isolate by health authorities and standard cancellation terms will apply. If you are required to isolate when on holiday, you will not be entitled to a refund for unused services, including flights. You accept the risks of catching Covid-19, being required to isolate or be tested and we recommend you have suitable travel insurance to cover such circumstances.

    11. We require your passport details to issue some tickets. If these change after you have given them to us, you must inform us. If the name on your airline ticket does not match that on your passport, you must inform us as soon as you receive the ticket. It is your responsibility to behave in a responsible, restrained and sober manner when dealing with local authorities, fellow travellers and our representatives.


    12. By taking a Llama Travel holiday, you agree to accept the authority and decisions of our employees and representatives. If, in the opinion of such people, your behaviour or health is likely to threaten the safety, comfort or progress of a tour, then you may be excluded from the tour without refund or compensation. It is your responsibility to obey local laws, otherwise you may be excluded from the holiday and we will cease to have any responsibility for you. 


    13. Please bear in mind that travel in Latin America and Africa is not the same as travel in the UK, and inconveniences and delays may arise due to weather conditions, strikes, demonstrations, the poor state of roads or for other reasons. By travelling with Llama Travel, you are implicitly accepting this part of the way of life in these countries.

    14. Flights

      We have no control over international or national air carriers, and therefore schedules or airlines used may change or flights be delayed due to no fault of our own. A change of flight time or airline due to schedule changes or flight cancellations is not treated as a major change. We will try to ensure the smooth flow of all your transport connections, but it is your responsibility to check exact times of flights. This is particularly important for internal flights, which can be rescheduled at short notice. Llama Travel accepts no responsibility for the consequences of flights missed due to the client’s failure to confirm exact details.

      When you travel with an airline, the Conditions of Carriage of that airline apply, some of which will limit or exclude liability. These conditions are the subject of International Agreements between countries.

      Flying to Latin America and Africa involves long flights and may require changes in other airports. It is your responsibility to arrive at the departure airport at the appropriate time and to check in for your international flight, and to change aeroplanes if necessary at intermediate airports. If you wish to sit in a specific seat, or wish to sit with other people on the flight, it is recommended that you check in early or check in online where possible. It is sometimes possible to reserve seats directly with the airline online prior to travel.

      Airlines do not allow more than one booking per passenger on a flight and may cancel seats if they are held by more than one operator. Clients are responsible for ensuring they are not holding flights with another operator.

    15. Baggage allowance

      Most airlines have a baggage allowance of 20kg per passenger, or sometimes less. Carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of you luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

    16. Insurance

      You must have adequate insurance provision to cover the cost of assistance, including emergency repatriation, in the event of illness or other problems occurring during your holiday.

    17. Complaints

      If you have any complaints about your holiday arrangements when you are abroad, please bring these to the attention of our local representatives who will do all they can to ensure a swift and satisfactory resolution. Problems can usually be sorted out by talking to the supplier concerned (e.g. hotel) and our local representatives or by informing us directly. If this is not done, Llama Travel accepts no responsibility for the situation, as we will not have been given the opportunity to rectify the problem. If you do not inform us, your consumer rights to compensation may be affected. If you have tried and failed to rectify the situation whilst abroad, please send us your complaint in writing within 28 days of returning to the UK. We will then follow up your complaint. Communication with destinations is often slow, so we may not be able to resolve the situation as quickly as you would like.

    18. Financial protection for bookings made in UK for UK residents

      The holidays in this brochure are ATOL protected, since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority, number ATOL 5804.

      If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

    19. Brochure and website information

      The information in our brochures and on our website is, to the best of our knowledge, correct at the time of going to press. However, details of flights or hotels may vary during the lifetime of a brochure. These changes will be reflected on our website where possible.

      The copyright on all material in our brochures and on our website, including text, photographs, maps and layouts is held by Llama Travel Limited. No part of these publications may be reproduced, stored or transmitted in any way without the prior written permission of Llama Travel.

    20. Data Protection

      The information we ask you to provide, including personal information about you and members of your party, is necessary for us to arrange and operate your holiday. By booking a holiday with us, you agree to our processing this information, including, where appropriate, its transfer outside of the UK.

    21. Package Travel Regulations
      Llama Travel Bookings comply with the UK Package Travel and Linked Travel Arrangements Regulations 2018. UK Package Travel Regulations

How to Book

  • You can pay your deposit by bank transfer, cheque, standard UK debit card or non-premium UK personal Visa / MasterCard credit card. Balance payments can be made by bank transfer or cheque. We do not accept cards for balance payments. We are unable to accept cash.

  • To book a holiday or discuss your requirements, please call us on 020 7263 3000. We can usually confirm availability immediately, but may need to check with a supplier first.

Zimbabwe

Before you Go

  • British nationals will be granted with a KAZA Univisa (valid for travel between Zimbabwe and Zambia and day trips into Botswana) visa, for a fee (US$ 50 per person, paid in cash). This is easiest to obtain upon arrival at the airport or border post, rather than via an agency in the UK. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Zimbabwe (020 7836 7755). You need a passport valid for 6 months after your return to the UK.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy. A list of insurance companies that our customers have found suitable is available from us. Please advise your insurer of any pre-existing medical conditions and, if you are booking a holiday involving high-altitude trekking, such as the Inca Trail, make sure that you are covered for this. If you are planning on carrying out any other activities, please ensure your insurance policy will cover you for these. Note that cancellation cover is often only available if insurance is purchased within two weeks of booking your holiday.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents will give you your hotel and excursion vouchers when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

  • Some countries in Africa have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.

  • Generally, casual comfortable clothing is suitable throughout the year. Rain showers are possible throughout the year, so waterproofs are recommended. Long sleeved shirts and long trousers will protect you against mosquitoes at night. Sun hats, sunglasses and sun protection cream are also recommended.

    Electrical sockets in Zimbabwe are 230 Volts. There are two types of socket: type D which fit plugs with three round pins and type G which is the standard British plug socket.

    We recommend you carry a copy of your passport with you at all times.

    Please bring any medication you may require from the UK.

    You can bring whichever luggage you feel most comfortable with: suitcases, soft bags and rucksacks are fine.

  • Victoria Falls can be visited all year round, although depending on when you visit, the water levels can be quite dramatically different. The fluctuating water levels not only affect what you see, but also certain activities are only available at certain levels of flow. Water levels are at their highest between March and May, meaning the falls are at their most magnificent and visitors should expect to get wet. During this time, the falls can be harder to photograph as visibility from some lookouts can be limited by the abundance of spray and mist. Helicopter rides are particularly popular during this time, as the falls enter full flood creating a vast spray which is spectacular from above. Other activities such as white-water rafting and the Devil’s Pool are usually closed at this time of year. Between June and August, the falls drop to mid-level water. This is a great time to visit, as the falls can be captured both on the ground and from the air. Between September and November the water level of the falls is at its lowest, and it is not uncommon for the Zambia side to be completely dry, although this is a great time to appreciate the geographical features. In December, water levels begin to rise and the cycle is repeated again. January is usually the last opportunity to visit Livingstone Island before the water levels get too high.

Health & Fitness

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground.

  • Please consult your GP or a travel clinic about health and vaccination requirements. The NHS website www.fitfortravel.nhs.uk gives good advice about travelling in Zimbabwe.

    Malaria precautions are essential when visiting Victoria Falls. 

    When visiting Africa, stomach illnesses are not uncommon due to changes in diet. In Zimbabwe the tap water is not safe to drink, so bottled mineral water is recommended.

    If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary. Illnesses caused by altitude can be serious. If you do experience any problems, please seek appropriate medical attention.

Getting there

  • A holiday in Africa inevitably means long haul flights, and at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare.

    You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Opinions change over time, but in the past year, Llama Travel customers’ preference was for Air France, KLM, British Airways and Virgin, followed by United and Iberia. Flights are sometimes operated by another airline in the appropriate airline alliance.

  • Most airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class. Call us for prices for the route and airline you are interested in.

    Premium Economy
    British Airways World Traveller Plus, Air France Premium Voyageur and Virgin Premium Economy seats are available. These provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    KLM, Iberia and United offer standard economy class seats with extra legroom for additional cost. KLM seats can be booked through Llama Travel. United and Iberia seats can be reserved with the airlines one month prior to departure.

    Business Class

    British Airways Club World has seats which convert into full flat beds and have a privacy screen.

    Iberia Business Plus between Madrid and Latin America offers seats which convert into flat beds. Between the UK and Madrid, seats are usually the same as in economy class.

    KLM World Business Class offers seats that convert into flat beds. Between the UK and Amsterdam, seats are usually the same as in economy class. Air France Affairs Class offer seats which convert into virtually flat beds. Between the UK and Paris, seats are usually the same as in economy class.

    United Business First between the UK and the US offers seats which convert into full flat beds. Between the US and Latin America, seats are more spacious than in economy.

  • Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of your luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For flights within Africa, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot always guarantee specific seats.

Travelling in Zimbabwe

  • The most commonly used currency around Victoria Falls is the US dollar. Other currencies such as the South Africa Rand, Botswana Pula and Pound Sterling are accepted however everything is priced in dollars, so these are often exchanged at an unfavorable rate. Credit and debit cards are now accepted by most large establishments but not all, so it is recommended to always carry some cash.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals from your account when you are away. Some banks say that this is not necessary, however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  • Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

    Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

    Please also check the Foreign Office travel advice for the countries you are visiting at www.fco.gov.uk. 

  • In many destinations, you can arrange adventure activities. If you are interested in taking any of these, please make sure you are covered by your travel insurance. Llama Travel does not arrange any adventure activities directly and we cannot verify the safety measures of any local operators.

  • Excursions are operated together with other travellers. These will usually be in English, although groups are sometimes a mix of English and other languages. A minimum of 2 people is required for some excursions. On some occasions, the order of excursions may vary. Many excursions are with non-Llama Travel passengers, especially on wildlife excursions.

  • Tipping in Zimbabwe is standard practice. Wages are low so many people depend on tips to make up the shortfall in their earnings. Restaurant staff are used to receiving 10-15% of the total bill. You can tip your cab driver by rounding up to the nearest ten (although use your discretion regarding distance, time of day etc), and the same goes for general hotel staff. It is recommended to tip guides and drivers $10 per day.

  • To phone the UK from Zimbabwe, dial the international dialing code for the UK (0044) and then the UK telephone number, leaving out the ‘0’ in the area code. Telephone cards are the easiest way to use public telephones, and can be bought in convenience stores.

    To phone Zimbabwe from the UK, dial the international dialing code for Zimbabwe (00263) and then the Zimbabwe telephone number, leaving out the ‘0’ in the area code. Most UK mobile phones work in Zimbabwe, but international roaming may need to be activated. Check with your mobile phone service provider if your telephone will work.

  • Probably the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will still operate this just for you. All our holidays are guaranteed to operate if we have two passengers or more.

    Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. In some places, the excursions are operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

    We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

  • All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$10 – 25 for a meal in a restaurant.

    Bar prices are similar to the UK and a small bottle of beer usually costs around US$2-4 in a hotel bar.

    Throughout Zimbabwe there are opportunities to shop for souvenirs and we advise setting aside some of your budget for this purpose. Credit cards are accepted in most places although Amex has more limited use.

South Africa

Before you Go

  • British nationals can enter South Africa for a visit of up to 90 days without a visa. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: South Africa (020 7451 7299). You need a passport with two blank pages, valid for 6 months after your return to the UK.

    If children are not travelling with both parents, a letter of consent is required to enter or depart. Children under 18 must also carry an unabridged birth certificate.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy, but good medical insurance should cover medical evacuation and repatriation. If you are going to be taking part in any activity, please ensure your policy covers you for this.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents will give you your hotel and excursion vouchers when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

  • South Africa has strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate (South Africa: 020 7451 7299) to check requirements. Children under 18 must also carry an unabridged birth certificate.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For flights within Africa, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot always guarantee specific seats.

  • South Africa is a relatively dry country with sunny days and cooler nights, although it does experience a diversity of changes in climate. Most of the country experiences summer rainfall (December to February), except for the Western Cape, which has rainfall during the winter months (June to August).

    During the day it is generally hot, so you should pack lightweight loose-fitting clothes in natural fabrics, such as linen or cotton. Long sleeved shirts and long trousers will protect you against mosquitoes at night. In the winter it gets chilly, so you should pack a warm jacket for morning game drives.

    Electrical sockets in South Africa are 230 Volts. Sockets fit plugs with three round pins.

    We recommend you carry a copy of your passport with you at all times.

    Please bring any medication you may require from the UK.

    If you are flying via Johannesburg, there are strict regulations regarding luggage. Bags must have at least one flat surface, so round/irregular-shaped bags, or bags with long straps will not be accepted.

Health & Fitness

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground.

  • Please consult your GP or a travel clinic about health and vaccination requirements. The NHS website www.fitfortravel.nhs.uk gives good advice about travelling in South Africa.

    Malaria precautions are highly recommended when visiting the Kruger National Park, and also if you extend your holiday to visit Victoria Falls in Zimbabwe. Travellers coming from a yellow fever zone must have a valid yellow fever vaccination certificate.

    When visiting Africa, stomach illnesses are not uncommon due to changes in diet. In South Africa all tap water is potable, however we suggest you only drink bottled water and avoid ice. If you are unsure if salads and fruits have been washed in purified water, it is best to avoid them.

    If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary. If you do experience any problems, please seek appropriate medical attention.

Getting there

  • A holiday in Africa inevitably means long haul flights, and at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare.

    You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details.

  • Most airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class. Call us for prices for the route and airline you are interested in.

    Premium Economy
    British Airways World Traveller Plus, Air France Premium Voyageur and Virgin Premium Economy seats are available. These provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    KLM, Iberia and United offer standard economy class seats with extra legroom for additional cost. KLM seats can be booked through Llama Travel. United and Iberia seats can be reserved with the airlines one month prior to departure.

    Business Class

    British Airways Club World has seats which convert into full flat beds and have a privacy screen.

    Iberia Business Plus between Madrid and Latin America offers seats which convert into flat beds. Between the UK and Madrid, seats are usually the same as in economy class.

    KLM World Business Class offers seats that convert into flat beds. Between the UK and Amsterdam, seats are usually the same as in economy class. Air France Affairs Class offer seats which convert into virtually flat beds. Between the UK and Paris, seats are usually the same as in economy class.

    United Business First between the UK and the US offers seats which convert into full flat beds. Between the US and Latin America, seats are more spacious than in economy.

  • Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of your luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

Travelling in South Africa

  • The currency in South Africa is the Rand (approximate exchange rate: 18R = 1GBP). Credit and debit cards can be used in many shops and restaurants, and can also be used to withdraw money from cash machines.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals from your account when you are away. Some banks say that this is not necessary, however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  • Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

    Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

    Please also check the Foreign Office travel advice for the countries you are visiting at www.fco.gov.uk. 

  • Attitudes towards lesbian, gay, bisexual and transgender (LGBT) travellers around the world can be very different from those in the UK. Homosexuality is legal, and the South African authorities have introduced legislation which bans any discrimination on the basis of sexual orientation. The UK Foreign Office offers up-to-date advice on LGBT Travel in South Africa

  • In many destinations, you can arrange adventure activities. If you are interested in taking any of these, please make sure you are covered by your travel insurance. Llama Travel does not arrange any adventure activities directly and we cannot verify the safety measures of any local operators.

  • Excursions are operated together with other travellers. These will usually be in English, although groups are sometimes a mix of English and other languages. A minimum of 2 people is required for some excursions. On some occasions, the order of excursions may vary. Many excursions are with non-Llama Travel passengers, especially on wildlife excursions.

  • Tipping in South Africa is standard practice. Wages are low so many people depend on tips to make up the shortfall in their earnings. Restaurant staff are used to receiving 10-15% of the total bill. In cities, you can tip your cab driver by rounding up to the nearest ten (although use your discretion regarding distance, time of day etc), and the norm for hotel porters is around R15-20. Whilst on safari, it is recommended to tip guides and drivers R200 per person per day and general lodge staff R120 shared between them per day.

  • To phone the UK from South Africa, dial the international dialing code for the UK (0044) and then the UK telephone number, leaving out the ‘0’ in the area code. Telephone cards are the easiest way to use public telephones, and can be bought in convenience stores.

    To phone South Africa from the UK, dial the international dialing code for South Africa (0027) and then the South Africa telephone number, leaving out the ‘0’ in the area code. Most UK mobile phones work in South Africa, but international roaming may need to be activated. Check with your mobile phone service provider if your telephone will work.

  • Probably the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will still operate this just for you. All our holidays are guaranteed to operate if we have two passengers or more.

    Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. In some places, the excursions are operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

    We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

  • All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately £15-20 for a three-course meal, £10 for a good bottle of wine, £2 for a beer or soft drink and £1 for a big bottle of water. There are many upmarket restaurants, particularly in the Winelands, where you should expect to pay up to £50 per person, or possibly more. As a wine-producing country, South Africa’s wine is particularly good value and you may want to purchase a few good bottles for your return.

    Throughout South Africa there are opportunities to shop for souvenirs and we advise setting aside some of your budget for this purpose. Credit cards are accepted in most places although Amex has more limited use.