The Latin America Travel Experts

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Incas & Conquistadors of Peru + Finch Bay

Marine Iguana sunbathing
Sacred Valley, Peru
Quito, Ecuador
Llama at Machu Picchu, Peru
Chincheros, Sacred Valley, Peru
Finch Bay Hotel, Galapagos
Incl flights, accommodation & transfers
From   £4479 £4179
18 days

Holiday highlights

  • Take in the culture and restaurant scene of Lima.
  • Enjoy the mountain scenery of Cusco and see Machu Picchu, the lost city of the Incas.
  • An opportunity to visit Machu Picchu, the lost city of the Incas.
  • Visit Quito, the elegant capital of Ecuador surrounded by volcanoes.
  • Discover the Galapagos Islands, earth's most exceptional wildlife destination.
  • Stay in the lovely Finch Bay Hotel, with excursions to nearby islands.
  • Click here to see all 5 Finch Bay holidays.
  • Fly from the UK to Lima, the social and economic heart of Peru. Lima was founded by Spanish conquistador Francisco Pizarro, who christened it ‘City of Kings’. On arrival you are met at the airport and escorted to your hotel in the fashionable Miraflores district.

    Meals included: Meal on the transatlantic flight.

  • Spend the day getting to know this fascinating city, explore on your own or take our half-day Colonial Lima excursion. The city tour includes a visit to the catacombs of the monastery of San Francisco and the cathedral of Lima where the conquistador Francisco Pizarro is buried. Afterwards, return to the modern district of Miraflores and visit the pre-Inca site of Huaca Pucllana.

    Meals included: Breakfast at the hotel.

  • Take a morning flight to Cusco, the historic capital of the Inca Empire nestled in the Andes at 3,400 metres above sea level. Cusco is the continent’s oldest continuously-inhabited city and is known for its many wonderful churches and courtyards and of course the magnificent Inca ruins.

    Meals included: Breakfast at the hotel.

  • Spend the day getting to know Cusco and acclimating the altitude. Discover the city’s fascinating Inca heritage on our half-day Inca Cusco excursion, which takes you to several Inca sites in and around Cusco, including the fortress of Sacsayhuaman and Qoricancha, one of the most important temples in the Inca Empire.

    Meals included: Breakfast at the hotel.

  • Spend a further day exploring Cusco, or leave the city behind on our optional full-day Sacred Valley excursion, which takes you about 15km north of Cusco, as the condor flies, to the traditional village and archaeological site at Chincheros, above the beautiful Sacred Valley of the Incas. Then descend into the Sacred Valley and enjoy a good lunch in a country restaurant before continuing to the fascinating ‘living Inca town’ of Ollantaytambo, where you explore some of the most important Inca ruins of the empire. Return to Cusco in the late afternoon, or if you would rather spend more time in the beautiful countryside take the optional Two Nights in the Sacred Valley excursion, where you retire to your beautiful country hotel in the heart of the idyllic Sacred Valley, a perfect place to relax and soak up the tranquil atmosphere.

    Meals included: Breakfast at the hotel, lunch is included if you take the Sacred Valley excursion.

  • The second day of the Two Nights in the Sacred Valley excursion begins with a visit to the 3,000 salt evaporation ponds of Maras for some of the most unusual views in the region, and the vast circular terraces of Moray, used by the Incas for agricultural experiments. After, visit the friendly, traditional Andean community of Misminay, where life in the village goes on much as it would have during the time of the Incas. Enjoy a locally prepared lunch and watch as villagers demonstrate farming techniques, both ancient and new. Return to your Sacred Valley hotel in the late afternoon for another evening of relaxation in the lovely gardens.

    Alternatively, if you have not taken the excursion, you are free to enjoy a further day in Cusco.

    Meals included: Breakfast at the hotel, lunch is included if you take the Two Nights in the Sacred Valley excursion.

  • A visit to the Machu Picchu is the highlight of many peoples’ trip to Peru. We offer various ways of experiencing the iconic lost city of the Incas.

    You can take our optional Machu Picchu excursion, which starts with a magical train ride, followed by a buffet lunch next to the ruins, then a guided visit to the ruins and some free time to further explore the ruins independently. Board the late-afternoon train to Cusco, arriving in the late evening. If you would like more time at Machu Picchu, you can also take an optional Night at Machu Picchu, where you check into your hotel, with the option of returning to the ruins on the following day.

    Alternatively, if you like the idea of arriving at Machu Picchu on foot but do not want to trek for days to get there, then our optional Short Inca Trail excursion is for you. This one-day, nine-mile hike climbs to the beautiful Wiñay Wayna ruins arriving at the Sun Gate in the late afternoon. You check into your hotel in the valley below and return to Machu Picchu for a guided tour the next day, before returning to Cusco.

    Meals included: Breakfast at the hotel. Lunch is included on both the Machu Picchu and Short Inca Trail excursions. Some hotels in Machu Picchu also include dinner.

  • If you walk the Short Inca Trail, today you return to the ruins and take a guided tour of Machu Picchu. You also have some free time to explore by yourself before returning to Cusco in the evening.

    If you spent a Night at Machu Picchu after the Machu Picchu excursion, you can either spend a relaxing day in the valley or buy an entrance ticket to enter Machu Picchu again. Perhaps walk up to the Sun Gate above the ruins, with fantastic views of the surrounding area and the ruins themselves, climb Huayna Picchu or Machu Picchu mountain (tickets must be purchased in advance, please ask us for details) or visit the Inca drawbridge. Return to Cusco in the evening.

    Alternatively, spend a free day in Cusco and get to know the city better; explore some of the Inca sites or try one of the many adventure sports on offer.

    Meals included: Breakfast at the hotel.

  • Spend a free day in Cusco. The colonial centre of Cusco is a UNESCO World Heritage Site, and has a mix of colonial and Inca architecture, making it a truly fascinating place to visit. Perhaps explore some of the 500 Inca sites around the city, visit one of the many museums or wander the streets of the picturesque San Blas neighbourhood. The city is also an excellent place for shopping, with a huge range of local goods on sale from fine alpaca jumpers to traditional Andean paintings; it is very easy to spend hours wandering around the various market stalls. Alternatively, try one of the many adventure sports on offer.

    Meals included: Breakfast at the hotel.

  • Your flight touches down in the morning, leaving the afternoon free for you to make the most of a second chance to explore the ‘City of Kings’. Go shopping in the fashionable district of Miraflores, perhaps visiting Larcomar on the cliff tops above the Pacific Ocean. Lima today is home to some of the finest cuisine in all of Latin America, and the city has some excellent seafood restaurants, with ceviche being the most famous dish.

    Meals included: Breakfast at the hotel.

  • Fly from Lima to Quito, the elegant capital of Ecuador situated high in the Andes at 2,800m, close to the famous ‘middle of the world’ equatorial line. You are met at the airport and escorted to your hotel.

    Meals included: Breakfast at the hotel in Lima.

  • Fly to the Galapagos Islands, famous as inspiration for Charles Darwin’s theory of evolution. This archipelago off Ecuador’s west coast is home to some of the most unique wildlife in the world, as your stay here will help you discover. Visit the volcanic craters of Los Gemelos and the Giant Tortoise Reserve, both located in the highlands of Santa Cruz. Lunch is provided. In the afternoon, check into the Finch Bay Hotel, a lovely hotel across the bay from Puerto Ayora and your home for the next three nights. Spend the rest of the day relaxing on the beach or lounging around the pool.

    Meals included: Breakfast at the hotel. All meals are included at the Finch Bay Hotel.

  • Drive to the north of Santa Cruz Island, then board a yacht to sail to Bartolome, a volcanic islet just off the east coast of Santiago Island. Enjoy the great views from the summit of Bartolome and visit the small rookery of Galapagos penguins near the beach. You can swim and snorkel from the beach or walk to the other side of the island to see sea turtles nesting (from January to March) and sharks and turtles swimming close to shore. After lunch on board the yacht, return to your hotel.

    Meals included: All meals are included at the Finch Bay Hotel.

  • Begin the day with a walk through deciduous forest to reach Tortuga Bay on the southern coast of Santa Cruz, a beautiful white-sand beach with marine iguanas, sharks, rays and birdlife. After a packed lunch and a soothing swim in the clear waters of Playa Mansa, you take an afternoon visit to the Charles Darwin Research Station to see the work done in the conservation of the islands. A series of walkways takes you through the captive breeding program where you will see juvenile and adult tortoises from different islands and also the final resting place of the late great Lonesome George, the very last of his species.

    Meals included: All meals are included at the Finch Bay Hotel.

  • Transfer to Baltra airport for your flight to Guayaquil, Ecuador’s largest city located in tropical lowlands.

    Meals included: Breakfast at the Finch Bay Hotel.

  • Depending on your flight time, perhaps spend a pleasant morning strolling across the riverfront promenade or doing some last-minute souvenir shopping in the artisan markets. Then transfer to the airport for your overnight flight to the UK.

    Meals included: Breakfast at the hotel. Meal included on the transatlantic flight.

  • Your flight arrives in the UK in the late morning or afternoon.

Accommodation

Upgrade Package

2017 Lima and Cusco Libertador Hotel Upgrade Package Save £81

Upgrade to Casa Andina Premium and Libertador Cusco for a discounted price

from {{459 | as_price}}
({{ 460 | as_price }} Single Supplement)
2018 Lima & Cusco Casa Andina Premium Upgrade Package Save £51

Upgrade to Casa Andina Premium Lima and Casa Andina Premium Cusco for a discounted price.

from {{279 | as_price}}
({{ 280 | as_price }} Single Supplement)
2018 Lima and Cusco Aranwa Upgrade Package Save £51

Upgrade to Casa Andina Premium Lima and Aranwa Cusco for a discounted price.

from {{349 | as_price}}
({{ 350 | as_price }} Single Supplement)

Accommodation in Lima

Casa Andina Select Miraflores

Included

Standard Hotel: The Casa Andina Select hotel boasts a great location in Lima's Miraflores neighbourhood. It has a modern, functional decor and the rooms are light and confortable. 

Why stay here: The hotel offers great efficient service and many convenient amenities. Live entertainment is often held in the lobby area.

Hotel facilities

• WiFi access.

• There is a restaurant and a bar.

• There is a gym, sauna, jacuzzi and salon.

About the room

All rooms have ensuite bathrooms, tea and coffee and are light and spacious.

Room types available

Superior room.

Casa Andina Premium, Lima

{{120 | as_price}}
({{ 120 | as_price }} Single Supplement)
Matrimonial room, Casa Andina Premium, Miraflores
Llama Travel Customer Rating
Overall
85%
85%
Service
90%
90%
Location
87%
87%

Superior Hotel: This 148-room hotel, located in the centre of Miraflores, has good facilities, including a heated pool, a gym, spa, restaurant, cafe and a bar. The rooms are well appointed with air conditioning and en-suite bathrooms. Free WiFi is available in public areas.

Why stay here? This is an excellent superior option located in the heart of Miraflores, making it easy to reach many of Lima’s world-class restaurants. The hotel is a good place to get away from the bustle of Lima.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, bar, lounge area, outdoor rooftop terrace and a cafe that serves coffee and light snacks. There is also a gym, sauna and indoor heated pool.

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, a gift shop, currency exchange and an ATM on site, laundry facilities and dry cleaning.

About the room

All rooms have air-conditioning, soundproof windows, WiFi is available for a fee, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Traditional room

Accommodation in Cusco

Los Portales

Included
Exterior, Los Portales Hotel, Cusco
Llama Travel Customer Rating
Overall
78%
78%
Service
85%
85%
Location
88%
88%

Standard Hotel: Located opposite the Inca Temple of the Sun, this comfortable hotel has a restaurant and bar. The rooms are simple but comfortable, with en-suite bathrooms.

Why stay here? This hotel boasts simple but stylish décor and a good location in the historic centre of Cusco.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant and a bar

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, a gift shop and laundry facilities.

About the room

All rooms have free WiFi, air conditioning, a TV, a telephone, a safety deposit box, a minibar, a hair dryer and en-suite bathrooms.

Room types available

Superior room

Libertador Palacio del Inka

{{420 | as_price}}
({{ 420 | as_price }} Single Supplement)
Llama favourite accommodation

This is the superior hotel upgrade option for departures in 2017.

Superior Hotel: This gorgeous hotel is located in the centre of Cusco, in a mansion that dates back 5 centuries. Built around a central courtyard, the Libertador offers an on-site bar and restaurant, as well as a luxurious spa.

Why stay here: This hotel offers a range of amenities, and the multilingual staff provide an extremely good service. The hotel offers beautiful accommodation and its central location is faultless.

Hotel facilities

• Restaurant and bar

• On-site spa

• The hotel offers a 24-hour front desk, luggage storage and laundry facilities. There is also an ATM/cash machine on site.

About the room

Rooms are spacious with large windows overlooking the charming cobbled streets of Cusco. Beds are large and comfortable with the sophisticated but characterful décor.

Room types available

Premium room

Casa Andina Premium Cusco

{{210 | as_price}}
({{ 210 | as_price }} Single Supplement)
Architecture, Casa Andina Premium, Cusco
Llama Travel Customer Rating
Overall
81%
81%
Service
86%
86%
Location
86%
86%

This is a superior hotel upgrade option for departures in 2018.

Superior Hotel: This 94-room hotel is located three blocks from the main square. The beautifully restored colonial mansion has lovely public areas and a good restaurant. The comfortable rooms are around the three interior patios.

Free upgrade to suites (limited availability). The suites are very spacious and have one king-size bed and a separate living area. If you would like a twin room, then a rollaway bed (1.18m x 1.86m) can be placed in the living area. Alternatively, superior rooms have two double beds, but are smaller. On some dates, we are already full in the suites, so please contact us as soon as possible if you are interested in this option.

Why stay here?  This hotel is a lovely colonial building with attractive courtyards where you can get away from the city bustle. The superior rooms are comfortable, and many of the suites have colonial features.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant and a bar and an outdoor terrace area.

• The hotel offers room service, a 24-hour front desk, luggage storage, shops on site, laundry facilities and dry cleaning. There is also an ATM/cash machine on site.

About the room

All rooms have air conditioning, WiFi is available for a fee, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available
Superior room with free upgrade to suite when available.

Hotel Aranwa

{{280 | as_price}}
({{ 280 | as_price }} Single Supplement)
Exterior, Hotel Aranwa, Cusco
Llama Travel Customer Rating
Overall
92%
92%
Service
89%
89%
Location
96%
96%
Llama favourite accommodation

This is a superior hotel upgrade option for departures in 2018.

Boutique Hotel: This 43-room hotel is built in an elegant 16th century colonial house with a beautiful central patio. The hotel has a good restaurant and bar. The rooms are very comfortable, and well appointed with oxygen systems and underfloor heating in the bathrooms. 

Why stay here? This hotel is a very beautiful colonial house which makes excellent use of the central courtyard. The rooms are extremely comfortable.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, bar and outdoor terrace area.

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, shops on site, laundry facilities and dry cleaning.

About the room

All rooms have free WiFi, a telephone, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Deluxe room
Classic room

Accommodation in Quito

Reina Isabel

Included
Reina Isabel, Quito
Llama Travel Customer Rating
Overall
73%
73%
Service
79%
79%
Location
64%
64%

Standard Hotel: This 100-room hotel is centrally located close to the main tourist area of Quito, with many restaurants and bars nearby. There is a restaurant, a bar, a small gym and sauna. The rooms are spacious with good en-suite bathrooms and free WiFi.

Why stay here: This hotel is a good base from which to explore Quito, close to lots of restaurants. The rooms are large and attractive.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar/lounge area, gym and full spa service.

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage and laundry facilities.

About the room

All rooms have free WiFi, air conditioning/heating, a TV, a telephone, a coffee maker (on request), a safety deposit box, a minibar, a hair dryer and en-suite bathrooms.

Room types available

Standard room

Casona de la Ronda

{{70 | as_price}}
({{ 60 | as_price }} Single Supplement)
Casona de la Ronda, Quito
Llama Travel Customer Rating
Overall
87%
87%
Service
88%
88%
Location
86%
86%
Llama favourite accommodation

Boutique Hotel: This 22-room hotel is well located on the pedestrian La Ronda street in the historic centre. The hotel is located in an old colonial house, with a good restuarant and great views of the old town. The rooms are comfortable with good en-suite bathrooms.

Why stay here: This is a very well-restored colonial house, with a lovely wooden central patio. The rooms are beautiful and, unusually for colonial buildings, the rooms are outward facing rather than into the central patio, so are bright. The location of the La Ronda street is great as there is often lots going on.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant and a bar, an outdoor terrace area and a cosy lobby with a fireplace.

• The hotel offers room service, a 24-hour front desk, luggage storage, shops on site and laundry facilities.

About the room

All rooms have air conditioning, WiFi, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Swiss Business Advantage room
 

Swissotel

{{25 | as_price}}
({{ 25 | as_price }} Single Supplement)
Swissotel, Quito
Llama Travel Customer Rating
Overall
88%
88%
Service
94%
94%
Location
76%
76%

Superior Hotel: This 250-room hotel is one of the top hotels in Quito, with five restaurants, a spa, indoor and outdoor heated swimming pools, a fitness centre and 13 treatment rooms. The large, comfortable rooms are well appointed with good en-suite bathrooms and WiFi is available for a fee. The hotel is located in one of Quito’s most prestigious areas with excellent shopping nearby.

Why stay here? This is an excellent hotel with all the comfort you would expect from a top city hotel.

Hotel facilities

• WiFi is available in public areas for a fee.

• There are two bar and lounge areas, five different restaurants serving a wide range of cuisines, an indoor and outdoor pool, tennis courts, a gym, a full working spa with a steam bath and jacuzzi.

• The hotel offers room service, a 24-hour front desk, luggage storage, laundry facilities and dry cleaning. There is also an ATM/cash machine on site.

About the room

All rooms have air conditioning, WiFi, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Standard room

Accommodation in Galapagos Islands

Finch Bay

Included
Finch Bay Hotel, Galapagos
Llama Travel Customer Rating
Overall
94%
94%
Service
89%
89%
Location
99%
99%
Llama favourite accommodation

Standard Hotel: This 27-room hotel is located across the bay from Puerto Ayora, next to a beach and surrounded by mangroves. There is a pool, jacuzzi, restaurant and bar. The comfortable rooms have air conditioning with en-suite bathrooms and free wifi.

Why stay here? This is a lovely hotel which is an excellent place from which to explore some of the nearby Galapagos sites, or alternativly to just to relax by the pool or on the nearby beach.

Hotel Facilities

• WiFi is available in some public areas and is free of charge.

• There is a restaurant and bar lounge, an outdoor pool, a jacuzzi and access to the beachfront. The hotel offers laundry facilities and kayaks are available for rental.

About the Room

All rooms have air conditioning, WiFi, a TV, a telephone, safety deposit box, a hair dryer, black out curtains and ensuite bathrooms.

Room types available

Finch Bay Room
Finch Bay Suite

Accommodation in Guayaquil

Hotel Unipark

Included
Unipark Hotel, Guayaquil
Llama Travel Customer Rating
Overall
79%
79%
Service
79%
79%
Location
91%
91%

Standard Hotel: This well-located hotel looks onto a park, and is one block from the cathedral and 3 blocks from the promenade on the river. There are eateries in the hotel, a gym and the comfortable rooms have air conditioning and en-suite bathrooms.

Why stay here? This hotel has a great location and very comfortable rooms, making it a perfect base for exploring Guayaquil.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, cafe and sushi bar, and a gym.

• The hotel offers room service and laundry facilities.

About the room

All rooms have free WiFi, air conditioning, a TV, a safety deposit box, a mini bar, a hair dryer and en-suite bathrooms.

Room types available

Standard room

Wyndham Hotel Guayaquil

{{20 | as_price}}
({{ 20 | as_price }} Single Supplement)
Wyndham Hotel, Guayaquil
Llama Travel Customer Rating
Overall
93%
93%
Service
93%
93%
Location
80%
80%

Superior Hotel: Situated minutes from the Santa Ana Hill and the Malecon 2000 promenade, this modern high rise hotel overlooks the River Guayas. Accommodation is modern and spacious, and all rooms are en-suite with wifi, digital safes.

Why upgrade: This hotel boasts extremely comfortable rooms in a modern style. There are complimentary perks and the location is very convenient.

Hotel facilities

• WiFi is available free of charge

• Restaurant and a bar

• 24 hour front desk with bilingual staff

• Rooftop pool, as well as a spa and fitness center on site

About the room

All rooms are ensuite with free wifi, digital safes, mini-bars and satellite television. Most rooms have river views.

Room types available

Deluxe room

Accommodation in Sacred Valley (optional excursion)

Sonesta Posada Del Inca Yucay

Optional Excursion
Sonesta, Sacred Valley
Llama Travel Customer Ratings
Overall
87%
87%
Service
84%
84%
Location
83%
83%

This is our standard hotel for 2017 departures.

Standard Hotel: A picturesque hotel in the small village of Yucay, five minutes from the town of Urubamba. The beautiful grounds and gardens include a chapel and an 18th century monastery, with a lovely mountain backdrop. There are 88 comfortable rooms, a restaurant, cosy bar and al fresco coffee bar.

Why stay here? This hotel is a peaceful retreat in the heart of the Sacred Valley. The grounds of the hotel are lovely and full of character, with the snow-capped mountains forming a beautiful backdrop to the red-tiled roofs.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar and an al fresco coffee bar. There are various outdoor terraces and expansive gardens. There is also an outdoor chapel that can be booked for weddings.

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, laundry facilities, a gift shop and an Andean market on site.

About the room

All rooms have free WiFi, heating, a TV, a safety deposit box, a minibar, a hair dryer and en-suite bathrooms.

Room types available

Standard room

Sol y Luna

Optional Excursion
Garden, Sol Y Luna Lodge, Sacred Valley
Llama Travel Customer Ratings
Overall
97%
97%
Service
97%
97%
Location
83%
83%
Llama favourite accommodation

This is our superior hotel for 2017 departures.

Superior Hotel: In a beautiful and peaceful location close to the town of Urubamba, the rooms at this hotel are in individual ‘casitas’ set amongst lush gardens. The hotel offers a spa with a sauna, gym and yoga classes upon request, and activities in the surrounding area can be arranged. There is a good restaurant, lounge bar, an unheated pool and outdoor terrace, a lovely place to relax in the evening.

Why stay here? The gardens of the hotel make this a magical place, perfect for relaxing in after a day exploring the Sacred Valley.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is restaurant, a bar/lounge area and various terraces and communal areas throughout the vast gardens. There is also a fitness centre and an unheated pool.

• The hotel offers a 24-hour front desk, a tour information desk, shopping facilities available on site and laundry facilities.

About the room

Room are individual ‘casitas’ set throughout the gardens. All casitas have air-conditioning, a telephone, a mini bar, a safety deposit box and en-suite bathrooms.

Room types available

Superior Casita

 

Hacienda Urubamba

Optional Excursion

This is the Sacred Valley hotel for 2018 departures.

Standard Hotel: This fantastic hotel has a picturesque setting in the Sacred Valley, with 36 well-appointed spacious rooms with en-suite bathrooms and beautiful views. There are extensive gardens, a restaurant and bar.

Why stay here: Immersed in the countryside of the Sacred Valley, with sweeping views of the imposing mountains, all rooms boast great views. It is impossible not to relax here.

Hotel facilities
• WiFi 
• Restaurant and bar, with a complimentary pisco sour included
• Afternoon tea and turndown service is included, and there is a 24/7 reception desk

About the room
Rooms are en-suite with a king size bed, and seating area and a small dining area, as well as a scenic terrace. There is also a safe, minibar, and flat screen television.

Room types available
Urubamba superior deluxe rooms

Accommodation in Machu Picchu (optional excursion)

El Mapi

Optional Excursion
El Mapi Hotel, Machu Picchu
Llama Travel Customer Ratings
Overall
86%
86%
Service
84%
84%
Location
90%
90%

Standard Hotel: A good 90-room hotel, located on the main street of Aguas Calientes. The hotel reception is constructed from recycled materials. There is a restaurant, bar, a small garden and hot tub. Rooms are comfortable with en-suite bathrooms and free WiFi.

Why stay here?  This is a very good standard hotel, with clean and simple rooms, and it is a great base for visiting Machu Picchu.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant and a bar. The hotel also has hot tubs.

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, laundry facilities, wake up calls and binoculars are available for rent.

About the room

Rooms are simply yet comfortably decorated, in a smart modern style. All rooms have free WiFi, a telephone, air-conditioning, a TV, a safety deposit box, a minibar, a hair dryer (on request) and en-suite bathrooms.

Room types available

Standard room

Machu Picchu Pueblo Inkaterra

Optional Excursion
Machu Picchu Pueblo Hotel, Machu Picchu
Llama Travel Customer Ratings
Overall
96%
96%
Service
95%
95%
Location
96%
96%
Llama favourite accommodation

Superior Hotel: A beautiful, rustic-style hotel set in five hectares of tropical gardens and orchid trails. The 85 rooms are located in small clusters in the hotel grounds and have en-suite bathrooms. There is a small outdoor pool, spa and free WiFi in the common areas. The price includes a good dinner and a guided nature tour.

Why stay here?  This is our favourite hotel at Machu Picchu, with large attractive rooms. It is worth spending time exploring the beautiful gardens or taking one of the included nature tours. A unique offering is the sanctuary for the endangered spectacled bear, endemic to  the Andes region. 

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a cafe, restaurant, bar and garden. There is also a spa and sauna offering various treatments including massages, hot stone treatments and body wraps.

• The hotel offers room service, a 24-hour front desk, a tour information desk, a gift shop, luggage storage, laundry facilities and binoculars are available for rent.

About the room

All rooms are spacious with air-conditioning, separate seating areas, a telephone and en-suite bathrooms. Some rooms also have WiFi and fireplaces.

Room types available

Superior room

Sanctuary Lodge

Optional Excursion
Sanctuary Lodge, Machu Picchu
Llama Travel Customer Ratings
Overall
99%
99%
Service
99%
99%
Location
99%
99%

Superior Hotel: This 31-room hotel, located just outside the ruins, is the closest hotel to Machu Picchu. There is a small garden and the views of the surrounding mountains are wonderful. The rooms are comfortable with en-suite bathrooms, and free WiFi. Mountain view rooms are available for a supplement. All meals are included.

Why stay here? The reason to stay here is the amazing location, but the excellent service and attractive gardens mean that a stay here is special in any case. 

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There are two restaurants, including the Tampu, an eatery exclusive to hotel guests, and a bar/lounge area. There is also a spa offering a range of massages and aromatherapy treatments. There are also beautiful gardens with landscape views.

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, a gift shop and laundry facilities.

About the room

Rooms are comfortable and well equipped. Rooms with views are available for a supplement. All rooms have air-conditioning, free WiFi, a TV, a telephone, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Standard room
Standard patio room
Superior Terrace room
Deluxe room (with mountain view)
Deluxe Terrace room (with mountain view)

Accommodation in Bellavista cloud forest (optional excursion)

Bellavista Cloud Forest Lodge

Optional Excursion
Bellavista Cloud Forest Lodge, Bellavista & Papallacta
Llama Travel Customer Ratings
Overall
90%
90%
Service
90%
90%
Location
90%
90%

Standard Lodge: The 21-room Bellavista Lodge is located high in the cloud forest at 2,200 metres, from where there are amazing views. The lodge is in the Tandayapa Valley, where over 330 species of birds have been identified. Accommodation is in either the dome or in one of the attractive adjacent buildings. Rooms are simple, but have electricity and hot showers. All meals from lunch on the first day to lunch on the second day are included at the lodge.

Why stay here? The cloud forest is beautifully atmospheric and a great place for bird and nature enthusiasts. Spending a night here allows you to explore more of the trails surrounding the lodge, which range from easy to challenging. You also have a better opportunity to spot the 16 species of hummingbird which visit the lodge and can be seen at close range at the feeders.

Lodge facilities

• Meals are served in the lodge restaurant, which has panoramic windows.

• Drinking water is provided.

• The lodge offers a laundry service.

About the room

Heaters and extra blankets are available and rooms have en-suite bathrooms with hot showers.

Room types available

Standard room

Upgrading to a suite room is possible for an extra cost

Accommodation in Hacienda Zuleta (optional excursion)

Hacienda Zuleta

Optional Excursion

Superior Hacienda: A small, traditional, family run hacienda with 14 rooms, simply yet beautifully decorated in a regional style. Each room has a fireplace, creating a cosy, comfortable atmosphere. The history of the hacienda dates back to the 17th century and until recently it operated as a family owned, fully working farm. Hacienda Zuleta is located in the Andes, between 2870 and 3050 metres above sea level. Three meals per day, plus afternoon tea, are included in the stay.

Why stay here: This is an excellent chance to see another face of Ecuador: geographically not far from Quito, but a world away in terms of ambience. Meals are excellent, with dairy products, fruit, vegetables and fish sourced onsite, and there are 60km of self-guided trails on which to work up an appetite. Service is also attentive, making this a truly special and unforgettable experience

Hotel facilities

• All meals and soft drinks included

• WiFi is available in some common areas and a computer with an internet service is available to guests

• A satellite TV with films, and games, are available in the living area

About the room

All rooms have a fireplace and lovely garden and mountain views. Rooms have en-suite bathrooms with hot showers.

Room types available

Standard room
Upgrading to a deluxe room is possible for an extra cost

Accommodation in Mashpi Lodge (optional excursion)

Mashpi Lodge

Optional Excursion

Book before 25 August to take advantage of our current 25% saving. Please ask us for details.

Superior Lodge: The Mashpi Lodge is a sleek, modern hotel designed to make you feel like you are one with the tropical cloud forest surroundings. En-suite rooms all boast floor to ceiling windows, with views of the cloud forest and mountains. There is WiFi, and all meals and soft drinks are included at the on-site fine dining restaurant, and tasteful lounge and bar areas, as well as a spa. There are also numerous activities available at the lodge, from the intriguing sky bike, where you pedal your way across the top of the forest on a cable, to the dragonfly, a relaxing cable system that allows you to enjoy the forest from above.   

Why stay here?  The setting here is second-to-none, with the lodge immersed in the tropical cloud forest, and rooms boasting great views. Furthermore there are so many ways to get to know the forest from the guided nature walks to the unique sky bike.

Hotel facilities

• All meals and soft drinks included

• Fine dining restaurant

• Spa

• WiFi

• Observation tower

• Sky bike & Dragonfly open-top cable car

About the room

All rooms boast fantastic picture windows, en-suite bathrooms with luxury amenities, WiFi and safe deposit boxes.

Room types available

Wayra room

Upgrading to a Yaku Suite is also possible for an extra cost

Excursions

Excursions Package

Machu Picchu Excursion Package Save £91

Take the Machu Picchu, Sacred Valley, Inca Cusco and Colonial Lima excursions together for a discounted price.

from £479
Short Inca Trail Excursion Package Save £51

Take the Short Inca Trail, Sacred Valley, Inca Cusco and Colonial Lima excursions together for a discounted price.

from £539
({{ 40 | as_price }} Single Supplement)

Colonial Lima

£40
Basilica Cathedral, Lima Excursion
Llama Travel Customer Rating
73%
73%

Discover the rich history and culture of 'the City of Kings' on this half-day guided tour of Lima. Delve back in time and enter a pre-Inca archaeological site before visiting the macabre catacombs of the San Francisco Monastery and the ornate basilica cathedral, the final resting place of the conquistador Francisco Pizarro.

Full Description:

The Colonial Lima half-day tour begins in the early afternoon in the modern district of Miraflores, where you will tour the pre-Inca Huaca Pucllana archaeological complex, an administrative and ceremonial centre for the ‘Lima’ civilisation. On Tuesdays, Huaca Huallamarca, an alternative archaeological site also dating from the ‘Lima’ civilisation, is visited instead of Huaca Pucllana. Then, continue to the colonial centre, a UNESCO World Heritage Site. The impressive main square of Lima houses the Government Palace, cathedral, Archbishop’s Palace, and city hall. Enter the cathedral and the San Francisco Monastery to admire the Spanish-era treasures before descending into the catacombs, where skulls and bones of the city are found neatly arranged in geometric figures. Return to daylight and conclude the tour in the romantic “Parque del Amor” (Park of Love); a landscaped park in Miraflores, dotted with kissing sculptures, mosaic plaques and views overlooking the ocean, which is a popular place for local residents to relax.

Inca Cusco

£80
Sacsayhuamán, Cusco, Peru
Llama Travel Customer Rating
88%
88%

Step back in time on this half-day guided tour around Cusco’s most interesting ancient Inca sites. Visit Qorikancha, the Inca temple of the sun; explore the incredible citadel and fortress of Sacsayhuaman, which stands above the city and was the location for a vital battle between the Incas and the Conquistadors; and discover other Inca sites near the city.

Full Description:

The half day tour begins with a trip to the epic Sacsayhuaman fortress, site of an infamous battle between the Incas and Conquistadors, strategically located at the top of a hill with glorious views overlooking the city. When you can tear yourself away from the panorama, take a moment to appreciate the fantastic masonry of the fortress, which is built from enormous stone blocks, some weighing up to 150 tonnes, which the Incas expertly shaped. The tour continues with visits to further archaeological sites: Qenko, Puca-Pucara, and Tambomachay, important religious and administrative centres. You end at the Qorikancha Temple, an Inca palace dedicated to the worship of the sun god Inti and the most sacred building in the empire. Admire the fine Inca stonework before entering the church of Santo Domingo, which was built on the site of the Inca temple by Francisco Pizzaro after the Conquistadors raided and melted down the gold from the original temple.

The Inca Cusco excursion includes the Cusco tourist ticket, which gives you access to many additional sites in and around the city.

Sacred Valley

£80
Sacred Valley, Peru
Llama Travel Customer Rating
89%
89%

Discover the Sacred Valley of the Incas, a Peruvian paradise where the bubbling Urubamba River weaves its way between terraced slopes, Inca ruins and dreamy villages with the snowcapped Andes towering above. On this full-day excursion, visit the colonial village of Chincheros and the superb Inca ruins of Ollantaytambo.

Full Description:

The full-day tour of the Sacred Valley departs Cusco in the morning, visiting Chincheros, a small village located high up on the windswept Andean plains. Attend a demonstration where the townsfolk show how to spin, weave, thread and dye fabrics using traditional Andean techniques. Chincheros was believed to be the mythical birthplace of the rainbow, and with the bright bunting strewn across the streets and the colorful attire of the villagers, this will probably be one of the most colourful places you will see in Peru. Perhaps try your hand at weaving the cloth yourself before exploring the archeological ruins in the area and the charming local church. Descend into the Sacred Valley for lunch in a country restaurant, and then travel to the fascinating town of Ollantaytambo, an Inca military, religious, and agricultural hub. Ollantaytambo is now a ‘living Inca town’ and the best surviving example of Inca town planning, with narrow cobblestone streets that have been continuously inhabited since the 13th century. Ollantaytambo is also well known as the site of many fascinating Inca ruins, including the Ollantaytambo fortress on the outskirts of the settlement, where the Incas successfully, albeit briefly, held off the Conquistadors, and the semi complete, but no less impressive, temples of the sun and moon. Explore the superb ruins and old-world town before returning to Cusco in the evening. 

If you would like to spend more time in the Sacred Valley, you can extend your stay by also taking the Two Nights in the Sacred Valley excursion; see below for more details.

Machu Picchu

£370
Machu Picchu, Peru
Llama Travel Customer Rating
96%
96%

Rediscovered in 1911, the Inca site of Machu Picchu is one of the great wonders of the world. The archaeological ruins combine perfectly with the incredible mountain scenery to present an unforgettable sight. The Spanish never found and looted the site which explains its excellent state of conservation. Explore the iconic lost city on a day trip to the ruins, returning to Cusco in the evening. You can also spend a night near the ruins to extend your stay.

Full Description:

On the full-day excursion to Machu Picchu, you depart early in the morning, taking a bus and then the Vistadome train, with wonderful views of snowy peaks of the Andes as the train descends the beautiful Urubamba Valley. The vegetation becomes increasingly tropical as you approach the cloud forest below Machu Picchu.

The journey from Cusco to Machu Picchu normally takes around four hours, arriving at around 10am. Then take a shuttle bus for the 20-minute journey up the switch-back road to the entrance of Machu Picchu. You have an early buffet lunch next to the ruins, before entering the site at around midday. You are immediately confronted by a combination of stunning mountain scenery and well-preserved Inca ruins, making this one of the wonders of the world. These were only rediscovered in 1911 after lying abandoned for centuries.

Take a fascinating guided tour of the site, visiting the Temple of the Sun, the Temple of the Three Windows and the Intihuatana, which the Incas used to ‘tie’ the sun to the earth at the winter solstice. You then have some free time to further explore the ruins independently.

You board the late-afternoon train to Cusco, arriving in the late evening. Alternatively, spend a night at Machu Picchu to give yourself more time to get to know the area.

Night at Machu Picchu

£45
({{ 40 | as_price }} Single Supplement)
Machu Picchu, Peru

After taking the Machu Picchu excursion, spend a night in the shadow of one of the wonders of the world in a choice of three hotels: the cosy El Mapi; the enchanting Machu Picchu Pueblo; and the sophisticated Sanctuary Lodge, which is sensationally located just outside the ruins. Staying overnight gives you the opportunity to re-enter and further explore Machu Picchu the following day.

Full Description:

By spending a night near the ruins, you have the afternoon free to further explore the site. This is often the best time, with fewer people present. Then descend to the valley below and check in to your hotel. Llama Travel offers a choice of three hotels you can stay in:

The El Mapi, a comfortable hotel situated on the main street of Aguas Calientes, is included in the excursion price. A stylish and contemporary hotel set among pleasant landscaped gardens, the El Mapi has simple, yet comfortable, rooms which are well furnished and decorated. There is also a restaurant, bar, a small garden and hot tub and the hotel is also conveniently located close to buses that depart for the ruins. The price includes dinner in the hotel.

For a supplement* you can stay in the Machu Picchu Pueblo, a lovely colonial-style hotel set amongst 12 acres of tropical gardens filled with hummingbirds, butterflies and orchids. Rooms are in small clusters in the grounds and are comfortable, spacious and all unique, with lovely views of the forested gardens and a homely touch added by alpaca blankets and comfortable seating areas. There are small outdoor hot tubs and Andean saunas, and the price also includes a good dinner at the restaurant. Guided nature tours of the orchid trails and bird watching tours are also included in the price.

For a supplement* you can upgrade further to the Sanctuary Lodge, sensationally located just outside the Inca ruins, granting easier access to Machu Picchu. Rooms are comfortable and well furnished, there is a small interior garden with a variety of flowers and orchids and stunning panoramic views of the mountains. There are also two restaurants and a bar, and all meals are included during your stay.

After a relaxing night in the valley, you can also purchase a ticket for a second entrance to Machu Picchu, so you are free to make the most of another day in the ruins. Perhaps stroll to the Sun Gate or to the Inca Drawbridge, or – for the more adventurous – climb to the summits of either Huayna Picchu or Machu Picchu Mountain for spectacular views across the lost city.

*Please ask us for details regarding hotel upgrade prices at Machu Picchu

Next Day Entrance to Machu Picchu

£75
({{ 40 | as_price }} Single Supplement)
Machu Picchu, Peru

Return to Machu Picchu to make the most of your time here, exploring the wonderful lost city of the Incas. Discover the beautiful surrounding area; stroll to the famous Sun Gate, hike to the Inca Drawbridge or trek to the lofty heights of Huayna Picchu or Machu Picchu Mountain for spectacular views.

Full Description:

After a restful night in the valley, return to Machu Picchu at a time that suits you to further explore the majestic ruins. Perhaps wake up early for sunrise and to observe the ruins in the soft morning light, or have a lie in and visit later in the morning. A great way to see a different aspect of Machu Picchu is to walk to the Sun Gate for fabulous views of the lost city from above, or hike to the Inca Drawbridge, about a 30-minute walk from the citadel, for stunning views of the surrounding mountains. 

For more of a challenge you can trek to the spectacular summit of Huayna Picchu, Machu Picchu’s iconic sugar loaf mountain. Hike along rocky precipices and up ancient Inca staircases while the lost city majestically unfurls below you. Enjoy the fantastic views before hiking to the mysterious Temple of the Moon, an Inca ceremonial temple of impressive stonework set within an overhanging cave in the mountainside. The climb to Huayna Picchu takes approximately one hour in each direction and involves very steep drops and ladders up cliff faces. The walk to the Temple of the Moon takes approximately two hours each way, and the path is quite narrow with steep drops at certain points. Please note that guides do not accompany you to Huayna Picchu or the Temple of the Moon, and that the National Institute of Culture limits the number of people who are able to climb Huayna Picchu or visit the Temple of the Moon to 400 per day, and permits must be bought in advance.

For those who want to do a trek but feel that the Huayna Picchu is too rigorous, then the hike to the summit of Machu Picchu Mountain, where Inca priests once performed rituals, is a great option. The views are even more spectacular and the trekking is longer but less vertical. Machu Picchu Mountain is over twice the size of Huayna Picchu and is a more gradual assent and the pathways are wide and well-marked. Machu Picchu Mountain is located to the south-west of Machu Picchu citadel above the Sun Gate, overlooking the Inca site and Huayna Picchu. A round trip will take around four hours but it is definitely worth the effort. The trail to the top of the mountain takes you up ancient stone steps crafted by the Incas, with beautiful vistas of the Urubamba River, the surrounding mountain scenery and spectacular aerial views of the famous Inca ruins. There are a restricted number of permits to enter Machu Picchu Mountain which you need to buy in advance.

The Peruvian Ministry of Culture has introduced regulations controlling entrances to Machu Picchu. There are now two shifts for entry to Machu Picchu: 6am to midday, and midday to 5.30pm, meaning that visitors must enter Machu Picchu during the allotted time on their ticket. The authorities prohibit re-entry to the site, so once visitors leave the site of Machu Picchu, they will not be able to visit again on the same ticket. A guided visit is necessary for a first visit to the site, although for second entrances the following day, a guide is not required. For visits to Machu Picchu on the second day, including those with Huayna Picchu or Machu Picchu Mountain, morning permits will be purchased, allowing guests to explore the ruins in the morning, prior to the afternoon train back to Cusco.

Short Inca Trail

£390
({{ 40 | as_price }} Single Supplement)
Machu Picchu, Peru
Llama Travel Customer Rating
97%
97%

If you like the idea of arriving at Machu Picchu on foot, after trekking through the Andes, but do not want to walk for four days to get there, our Short Inca Trail is the perfect option. This one-day hike climbs from the Urubamba River Valley to the Inca site of Wiñay Wayna before arriving at Machu Picchu in the evening. You have a full tour of the ruins the following day, before returning to Cusco.

 

Full Description:

Travel by road and train to the starting point of the trail at Chachabamba, km 104 of the train line. The first part of the trail climbs steeply, arriving at the spectacular Inca site of Wiñay Wayna in about three hours. The walk offers some wonderful views of the ruins of Choquesuysuy, visible below Wiñay Wayna, and the trail passes a waterfall.

The ruins of Wiñay Wayna are some of the most beautiful in the Inca Empire. The site was mainly agricultural, and the curved terraces on the incredibly steep slope are breathtaking. Apart from the terracing, the site includes a complex of accommodation and ceremonial structures. Next to the structures there is a series of ten baths, joined by small waterfalls. Given the importance of water in Inca ceremonies, this seems to indicate the religious importance of Wiñay Wayna.

After a packed lunch, you continue the trail, the path following the contour of the mountain as you walk from Wiñay Wayna to the Intipunku (Sun Gate), taking about two hours. As you climb the final few steps and arrive at the Sun Gate you are greeted by your first, spectacular view of Machu Picchu. The trail down to the ruins themselves takes about half an hour.

You do not visit the site on the first day, as it is too late. Instead, you descend by bus into the valley where you spend the night in your hotel. Aguas Calientes is named after the hot springs, where you can bathe.

In the morning, take the bus up to Machu Picchu, where your guide will give a tour of the ruins. The rest of the morning is free to further explore the ruins or the surrounding area, before catching the afternoon train and bus back to Cusco, arriving in the evening.

The excursion includes a professional guide, train, bus and entrance tickets and hotel accommodation. A packed lunch on the first day and breakfast at your hotel on the second day are included. Some hotels also include dinner. An overnight bag will be taken to your hotel in Aguas Calientes while you are on the trail.

The nine-mile long trail climbs rapidly for the first half of the walk, climbing from 2,000 to a maximum altitude of 2,700 metres, so a good level of fitness is required. It may not be suitable if you suffer from vertigo.

2017

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OTHER DEPARTURE DATES ARE AVAILABLE, PLEASE ASK US FOR DETAILS

 

Prices include

Return flights from the UK; flights within Latin America; accommodation (bed and breakfast except where indicated); transfers in Latin America; service of guides and local reps, UK airport taxes.

Prices do not include

Any optional excursions, travel insurance, tips.

Holidays without international flights

The above prices include return international flights from the UK. If you wish to arrange your own flights, we will reduce our prices accordingly. The reduction depends on when you travel, please call us for details.

Departure Airport

Flights are scheduled to be from London. Other airports may be possible, although a supplement sometimes applies.

Holiday Information

All the practical information you need regarding your trip to Latin America is found here. From how to prepare before you leave and travelling to your destination, to advice on travelling within your country of choice.

About your Holiday

  • Prices are based on two persons sharing a room and include all flights from the UK and within Latin America, service of guides and reps (please note that tips are not included), accommodation and all transfers and excursions listed in the itinerary. Where applicable, entrance fees, taxes and charges are included in our prices at the rates advised to us at the time of preparation. An adjustment will be made to your price if any of these change before your holiday. UK airport taxes are included, however, departure taxes on some flights within and leaving Latin America are not included. These must be paid in cash at the airport. Currently, these are: Guatemala US$3 international and domestic flights and Costa Rica US$29 (some airlines). Travel insurance is not included.

  • All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Booking Conditions

    1. Your contract

      Your contract is with Llama Travel Limited, registered in England and Wales, number 4370517. The following conditions will apply to your booking and form part of your contract. They cannot be varied and should be read carefully. A contract will exist when we accept your booking and issue our confirmation invoice. The contract and all matters arising from it shall be governed by English law and be subject to the exclusive jurisdiction of the English courts. All correspondence will be sent to the lead passenger of the booking unless otherwise advised. You must be over 18 to book a Llama Travel holiday. Llama Travel holidays are not for resale.

    2. Deposits and final payments

      A deposit of 10% of the holiday cost is required (15% for Brazil holidays). On some occasions a higher deposit is required, we will advise you if this is necessary. When this is received, we will issue a confirmation invoice. The balance of the payment must be paid 90 days before departure. If the booking is made less than 90 days before departure, full payment must be made when booking. On some occasions, earlier balance payment may be required to secure flight seats or other services. In order to secure your holiday arrangements in some cases, we may ask for a payment in advance before we can reserve the appropriate services. This payment is not refundable if you subsequently decide not to proceed with the booking. You can pay by bank transfer, cheque, credit card or debit card. There is no charge for bank transfers or cheques. For deposits on debit cards, there is no charge. For balance payments on debit cards, there is a 0.4% charge. For MasterCard credit cards and Visa credit cards there is a 1% supplement. If you are paying with an American Express card there is a 2% supplement. We are unable to accept cash.

    3. Our prices

      Prices are based on the latest known information at the time of preparation – 7 Jun 2017 (£1 = US$1.29, Brent Crude oil $48 per barrel) but can go up or down. Before making a booking, please call us to check the correct up to date price of your chosen holiday.

      Once you have made a booking and we have issued our confirmation invoice, your holiday price can only be varied due to a significant increase in our costs or an increase in charges, fees, taxes or similar items as a result of governmental action.

      The following taxes, entrance fees and charges are included in our prices. An adjustment will be made to the price of your holiday if any of these changes before your holiday:

      UK air passenger duty (APD):

      • £75/£78
      • for business class, APD rates are double the above rates.

      Entrance fees:

      • Galapagos National Park $120;
      • Machu Picchu $50;
      • Inca Trail and Short Inca Trail $80;
      • Cusco Tourist Ticket $45;
      • Perito Moreno US$30;
      • Iguazu Falls (Brazil) US$30;
      • Iguazu Falls (Argentina) US$30;
      • Torres del Paine US$35.

      We have been advised that the Galapagos National Park entrance fee may increase, but this has not been confirmed.

      The VAT rate for holidays outside the EU is zero. Except for increases in entrance fees or tax increases, such as in APD or VAT, we will absorb any increase up to 2% of your holiday cost.

      If there is a surcharge of more than 10% of your holiday cost, you will be entitled to cancel within 7 days of being notified of the surcharge and obtain a full refund. No surcharge will be made less than 30 days before the start of your holiday.

    4. Alterations or cancellations by you

      If you wish to alter your holiday arrangements before departure, we will do our best to help. An administration fee of £25 per passenger will be charged, together with any additional costs incurred as a result of the change. If you make any alterations within 60 days of departure, we may treat this as a cancellation, and apply cancellation fees. Scheduled airlines treat name changes as a cancellation and rebooking; any alteration is likely to incur a 100% cancellation charge. Please make sure that all names you give us are spelled exactly as they appear in passports.

      It is not normally possible to make alterations after commencement of travel. If you do wish to make alterations during your holiday, cancellation fees for services booked may apply. Refunds cannot be made for any unused accommodation, services or transport.

      If you wish to cancel your holiday, you must let us know in writing. The following cancellation charges apply:

      Days before departure when you notify usPenalty
      90 days or more Loss of deposit
      61 to 89 days 25% of holiday cost, or deposit if higher
      31 to 59 days 60% of holiday cost (75% for Galapagos holidays), or deposit if higher
      30 days or less 100% of holiday cost

      If the balance payment is required earlier than 90 days before departure, this will normally be non-refundable in the event of cancellation.

      In addition, where one person in a party cancels and others still wish to travel, single room supplements will be payable if this results in single rooms being used.

      We recommend that you take out full travel insurance with cover against cancellation penalties, including in the event of force majeure; see section 6 below.

    5. Alterations or cancellations by us

      We make careful arrangements with airlines, hotels and service operators to ensure that we are able to provide you with the holiday as described. However, in exceptional cases, it may be necessary to make changes to your holiday arrangements (including airlines, flights, accommodation, transport or services) due to circumstances beyond our control. Flight times are given only as indications, and finalised times will be shown on your tickets.

      When changes are necessary, we will do our best to ensure that they do not affect your holiday. If, before you depart, a major change is necessary (defined as a change of itinerary so that you are no longer able to visit a destination where you are scheduled to spend one or more nights or an appropriate alternative destination, or a change of accommodation to a lower standard or category affecting a significant part of your holiday) or if we have to cancel your holiday, we will contact you and offer you the choice of:

      • accepting the changes to your holiday;
      • purchasing another available Llama Travel holiday; or
      • cancelling your holiday with a full refund.

      If we have to cancel or make major changes to your holiday less than 60 days before departure, other than in the event of force majeure (see section 6 below), you will also be entitled to compensation at the following levels:

      When notifiedCompensation per person
      43 – 60 days before departure £50
      29 - 42 days before departure £100
      15 - 28 days before departure £150
      0 - 14 days before departure £200
    6. Alterations or cancellations by you or us in the event of force majeure

      If we have to make major changes to, or cancel, your holiday in the event of force majeure, we will contact you and offer you the above choices. However, compensation will not be paid.

      If, in the event of force majeure, we are still able to operate your holiday but you wish to cancel, please contact us to discuss the options. We will endeavour to recover from suppliers, and refund to you, monies paid for your holiday, but where we are unable to do so, you may be able to claim for irrecoverable costs from your travel insurance.

      Force majeure events include war, threat of war, civil unrest or strife, decisions by governments or governing authorities, epidemic, natural disasters, fire, bad weather, terrorist activity, nuclear disaster, industrial disputes, technical or maintenance problems with transport, changes of timetables of airlines, or other causes beyond our control.

    7. Our responsibilities to you

      Llama Travel is dedicated to ensuring that your holiday is as described. If a part of your holiday is not provided as promised, and this affects the reasonable enjoyment of your holiday, we will pay compensation appropriate to the circumstances, limited to a maximum of twice the price of the service concerned.

      Llama Travel accepts responsibility for illness, personal injury or death caused as a direct result of the direct acts and/or omissions of our employees, agents, suppliers or sub-contractors while acting in the course of their employment to provide services or arrangements for your holiday that you have booked with us in the UK. We do not accept responsibility for illness, personal injury or death where there has been no fault of our employees, agents, suppliers or sub-contractors, or as a result of taking part in any activity which does not form part of the holiday booked through us in the UK. Where illness, personal injury or death arises in the course of air travel, rail travel, sea travel or hotel accommodation, the amount of compensation you may receive is limited in accordance with the provisions of any International Convention. If illness, personal injury or death is suffered as a result of taking part in an activity where a third party is involved, we shall, at our discretion, offer advice and assistance to aid in the resolution of the issue, provided you inform us within 90 days of the occurrence. Our costs in respect of the above on behalf of you and your party shall not exceed £5,000 in total. If you are able to make recovery of these costs whether from the third party or from a policy of insurance, you may be asked to refund our outlay.

    8. Your responsibilities

      Clients are responsible for ensuring that all immigration and health requirements are fulfilled, for obtaining travel documents, including passports, visas and vaccination certificates, and for ensuring that these are all in order, including for any intermediate stops on international flights. If the name on your airline ticket does not match that on your passport, you must inform us as soon as you receive the ticket.

      We require your passport details to issue some tickets. If these change after you have given them to us, you must inform us.

      It is your responsibility to behave in a responsible, restrained and sober manner when dealing with local authorities, fellow travellers and our representatives.

      By taking a Llama Travel holiday, you agree to accept the authority and decisions of our employees and representatives. If, in the opinion of such people, your behaviour or health before the departure of a tour is likely to threaten the safety, comfort or progress of that tour, then you may be excluded from the tour without refund or compensation. It is your responsibility to obey local laws, otherwise you may be excluded from the holiday and we will cease to have any responsibility for you.

      Please bear in mind that travel in Latin America is not the same as travel in the UK, and minor inconveniences and delays may arise due to weather conditions, strikes, demonstrations, the poor state of roads or for other reasons. By travelling with Llama Travel, you are implicitly accepting this part of the Latin American way of life.

    9. Flights

      We have no control over international or national air carriers, and therefore schedules may change or flights be delayed due to no fault of our own. We will do all we can to ensure the smooth flow of all your transport connections, but it is your responsibility to check exact times of flights and reconfirm these. This is particularly important for internal flights within Latin America, which can be rearranged at short notice. Llama Travel accepts no responsibility for the consequences of flights missed due to the client’s failure to reconfirm.

      When you travel with an airline, the Conditions of Carriage of that airline apply, some of which will limit or exclude liability. These conditions are the subject of International Agreements between countries.

      Flying to Latin America involves long flights and may require changes in other airports. It is your responsibility to arrive at the departure airport at the appropriate time and to check in for your international flight, and to change aeroplanes if necessary at intermediate airports. If you wish to sit in a specific seat or section of the plane, or wish to sit with other people on the flight, it is recommended that you check in early or check in online. It is sometimes possible to reserve seats directly with the airline by telephone or online prior to travel.

      Airlines do not allow more than one booking per passenger on a flight and may cancel seats if they are held by more than one operator. Clients are responsible for ensuring they are not holding flights with another operator.

    10. Baggage allowance

      Most scheduled airlines have a baggage allowance of 20kg per passenger. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of you luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

    11. Insurance

      You must have adequate insurance provision to cover the cost of assistance, including emergency repatriation, in the event of illness or other problems occurring during your holiday.

    12. Complaints

      If you have any complaints about your holiday arrangements when you are abroad, please bring these to the attention of our local representatives who will do all they can to ensure a swift and satisfactory resolution. Problems can usually be sorted out by talking to the supplier concerned (e.g. hotel) and our local representatives or by informing us directly. If this is not done, Llama Travel accepts no responsibility for the situation, as we will not have been given the opportunity to rectify the problem. If you do not inform us, your consumer rights to compensation may be affected. If you have tried and failed to rectify the situation whilst abroad, please send us your complaint in writing within 28 days of returning to the UK. We will then follow up your complaint. Communication with Latin America is often slow, so we may not be able to resolve the situation as quickly as you would like.

    13. Financial protection

      When you buy an ATOL protected flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

      We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

      If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

    14. Brochure and website information

      The information in our brochures and on our website is, to the best of our knowledge, correct at the time of going to press. However, details of flights or hotels may vary during the lifetime of a brochure. These changes will be reflected on our website where possible.

      The copyright on all material in our brochures and on our website, including text, photographs, maps and layouts is held by Llama Travel Limited. No part of these publications may be reproduced, stored or transmitted in any way without the prior written permission of Llama Travel.

    15. Data Protection

      The information we ask you to provide, including personal information about you and members of your party, is necessary for us to arrange and operate your holiday. By booking a holiday with us, you agree to our processing this information, including, where appropriate, its transfer outside of the EU.

How to Book

  • To book a holiday or discuss your requirements, please call us on 020 7263 3000. We can usually confirm availability immediately, but may need to check with a supplier first.

  • You can pay by bank transfer, cheque, credit card or debit card. There is no charge for bank transfers or cheques. For deposits on debit cards, there is no charge. For balance payments on debit cards, there is a 0.4% charge. For MasterCard credit cards and Visa credit cards there is a 1% supplement. If you are paying with an American Express card there is a 2% supplement. We are unable to accept cash.

Peru

Travelling in Peru

  • The currency in Peru is the Nuevo Sol (approximate exchange rate: S/.3 = US$1). Most items in Peru are priced in Nuevo Soles, but the US dollar is used in some cases. Travellers should take US dollars and not UK sterling, which is not widely accepted in any form. Credit and debit cards can be used in many shops and restaurants, and can also be used to withdraw money from cash machines. These dispense both Nuevo Soles and US dollars. Please note that it can be difficult to use US dollar notes which have even the smallest tear. When changing US dollars into Nuevo Soles, always use a reputable place to change: banks, hotels or exchange shops. Do not change money on the street if you can avoid it.

    When travelling to some of the more remote areas (e.g. the jungle, Machu Picchu, Colca Canyon), it is advisable to take cash, as it is difficult to withdraw or change money or change travellers cheques. If taking travellers cheques, a high commission may be charged, especially if changing directly into dollars (this is often less if changing into Nuevo Soles). Some hotels do not change travellers cheques so you may need to change them in a bank or exchange shop, therefore, please bear in mind opening hours.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals on your account when you are away. Some banks say that this is not necessary, however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  • Latin America is relatively safe to visit, and most people experience no problems during their stay. However, as is the case anywhere in the world, crime can be a problem. Tourists are often seen as being wealthy, and can therefore appear attractive targets to criminals. To minimise the risk to yourself, use common sense. Do not walk around with obvious signs of wealth, such as wearing expensive looking jewellery or with cameras round your neck. Keep passports and valuables in your hotel safe. When in restaurants, always keep bags (especially if they contain valuables) close to your person and out of sight. Do not walk down empty streets, especially after dark. By taking sensible precautions, you should have a completely trouble-free holiday.

    Please use the safe in your hotel room to store your valuables, if this is available. If there is not a safe in your room, there will usually be a safe in reception where you can store valuables.

    Making sure that you stay safe during your holiday is very important. We bear this in mind when selecting hotels, but please understand that standards of health and safety in Latin America are often not as high as they are in the UK. Enclosed is a sheet with some useful advice on health and safety produced by LATA (the Latin American Travel Association). Please take the time to read this before you travel. Take extra care if you are travelling with children.

  • In many destinations, you can arrange adventure activities. If you are interested in taking any of these, please make sure you are covered by your travel insurance. Llama Travel does not arrange any adventure activities directly and we cannot verify the safety measures of any local operators.

  • Excursions are operated together with other holidaymakers. These will usually be in English, although groups are sometimes a mix of English and Spanish or Portuguese speaking. A minimum of 2 people is required for some excursions. On some occasions, the order of excursions may vary.

  • If you receive good service, you may want to leave a tip. This is completely at your discretion. For general excursions, if you want to tip guides, US$2 – 3 per person per day is usual if you are in a group. Approximately US$1 is usual for drivers or transfer staff. As tipping is not necessarily normal in restaurants, please give any tips directly to the person you would like to tip to ensure that they get it.

    For the four-day Inca Trail, tipping is normal as the guides, porters and cooks usually provide an excellent service. We recommend tipping around US$40 -60 per trekker for the whole trail, depending on the size of the group. For small groups (fewer than 6 trekkers), tipping per trekker is usually higher than for larger groups (more than 10 trekkers), as the number of support staff per trekker is higher.

    For the Short Inca Trail, around US$15-20 is normal for the two-day excursion.

    If you would like to tip your guide in the jungle, approximately US$10 per person per day is recommended.

  • To phone the UK from Peru, dial the international dialing code for the UK (0044) and then the UK telephone number, leaving out the ‘0’ in the area code. Telephone cards are the easiest way to use public telephones, and can be bought in convenience stores.

    To phone Peru from the UK, dial the international dialing code for Peru (0051) and then the Peruvian telephone number, leaving out the ‘0’ in the area code. Some UK mobile phones work in Peru, but must be tri-band. Check with your mobile phone service provider if your telephone will work.

  • Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. If we have only one or two people booked on an excursion, the excursion may be operated together with people other than Llama Travel customers. In some places, the excursions are operated by one of our local partners, such as treks in Torres del Paine, so you may be with people other than Llama Travel customers. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be in a vehicle with more than 18 people.

  • Lima is the culinary capital of Peru, and possibly of all South America, and the city is full of good places to eat, ranging from the cheap and cheerful, to among the best, and most expensive, in all the Americas. Many serve traditional Peruvian food, as well as the standard international restaurants. Seafood is among the best choices. There are many restaurants serving good value set lunches, especially around Parque Kennedy in Miraflores. Most of the best restaurants are in Miraflores, San Isidro and Barranco.

    Most of the restaurants in the centre of Cusco offer a range of international and Peruvian food, and cater for tourists as well as locals. Many local dishes are based on highland crops, such as potatoes and quinoa, and there are many excellent soups. You may want to try an ancient Inca delicacy – guinea pig! This is usually served in picanterias, which are restaurants specializing in local dishes. Prices in restaurants aimed at tourists generally range from around $10 - $20, although even upmarket restaurants often have good value set lunches.

    The hotels on the shore of Lake Titicaca offer a good selection of highland and international food. Additionally, there is a wide range of restaurants in the city of Puno, especially on Jr. Lima near the main square.
    Arequipa has a strong culinary tradition, and there is a wide variety of local dishes available. Soups are particularly popular. Additionally, Rocoto Relleno (stuffed spicy pepper) is another local favourite well worth trying, although make sure you specify if you do not want it too spicy. Most picanterías (restaurants serving traditional Arequipeño food) are outside of the centre, and a taxi should be taken. There are several restaurants on the balconies in the Plaza de Armas giving fine views of the Plaza.

    Both the Hotel Libertador and the Hotel Doubletree on the pacific coast have good restaurants, and there are also several local restaurants in Paracas itself. The seafood is excellent. There is also a good variety of restaurants in Trujillo serving both local and international cuisine. Although Chiclayo does not have as many options it still has some good restaurants which specialise in local creole food.

  • All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$15 – 20 for a meal, although many restaurants have excellent value set lunches for less than this. Hotel restaurants, especially in superior hotels, can be more expensive. Additionally, there are many upmarket restaurants, particularly in Lima and Cusco, where you should expect to pay up to US$50 per person, or possibly more. However, these still offer excellent value for money compared to equivalent restaurants in the UK, and we find that many of our customers treat themselves to a special meal in Lima at the end of their holiday.

    Bar prices are similar to the UK and a small bottle of beer usually costs around US$2-3 in a hotel bar. Wine, particularly imported wine, can be quite expensive.

    We find that many people take advantage of the excellent crafts markets in and around Cusco, so please allow for this if you are likely to buy such items. The prices vary significantly depending on the quality of the items, and detailed crafts can be expensive.

    There are also many excellent shopping opportunities in the cities, with excellent alpaca clothing and jewellery shops. These generally take credit cards, although a discount is sometimes possible for cash payments.

Before you Go

  • Some countries in Latin America have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents in Latin America will give you your hotel and excursion vouchers when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy. A list of insurance companies that our customers have found suitable is available from us. Please advise your insurer of any pre-existing medical conditions and, if you are booking a holiday involving high-altitude trekking, such as the Inca Trail, make sure that you are covered for this. If you are planning on carrying out any other activities, please ensure your insurance policy will cover you for these. Note that cancellation cover is often only available if insurance is purchased within two weeks of booking your holiday.

  • Visas are not required in advance for British citizens for any Llama Travel destination. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Peru (Tel: 020 7838 9223). You need a full 10 year passport valid for 6 months after your return to the UK. If you are flying via the US, you need to comply with US immigration requirements. Ask us for details.

    If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate. To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  • In Cusco and the highlands of Peru, daytime temperatures tend to be around 20 degrees centigrade. However, night time temperatures drop rapidly, sometimes to below freezing. The coast can be warmer, although night temperatures can be cool, especially between May and September. The jungle is usually hot and humid, although between May and September there are sometimes cold fronts, and temperatures can drop to 5 degrees. Therefore, a variety of clothing, suitable for warm and cold weather is advisable. Rain is possible throughout the year, so waterproofs are also recommended. Lip balm is recommended and insect repellent is advisable, especially for jungle areas and around Machu Picchu.

    Electricity in Peru is 220V, and plugs are of the flat two-pin type.

    It is a legal requirement to carry identity documentation when in Peru. Therefore, having a copy of your passport with you at all times is recommended.

    Please bring any medication you may require from the UK.

    You require your passport when visiting Machu Picchu. Please make sure you bring this, otherwise you may not be able to enter the site.

    If you are walking the Inca Trail or the Short Inca Trail, please take the passport that you had when you initially booked if this has changed since booking. Otherwise you will not be permitted to start the trail.

Health & Fitness

  • Please consult your GP or a travel clinic about health and vaccination requirements. The NHS website www.fitfortravel.nhs.uk gives good advice about travelling in Peru.

    Malaria and Yellow Fever precautions are usually recommended when visiting the jungle in Peru. If visiting the jungle, your jungle lodge provides mosquito nets.

    Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old.

    There have been reports of the Zika virus, a mosquito-borne virus, in various Latin American countries. Please check www.fitfortravel.nhs.uk for latest advice regarding this. If you are pregnant, or planning on becoming pregnant, it is recommended that you speak to a medical professional prior to travel.

    When visiting Latin America, stomach illnesses are not uncommon due to changes in diet. We suggest you only drink bottled water and avoid ice. If you are unsure if salads and fruit have been washed in purified water, it is best to avoid them.

    Much of Latin America, especially Peru, is at high altitude. Most people who travel to altitude do not suffer major problems. However, shortness of breath is common and we advise you to take things calmly during your first day or so at altitude. If possible, rest for a couple of hours when you first get to altitude. Coca leaf tea, available in most of Peru, is often helpful in combating the effects of altitude. Additionally, some Llama Travel customers have reported beneficial effects of the herbal remedy Ginkgo Biloba.

    Many of the places you visit require some walking uphill. Please bear in mind that the altitude means this is more strenuous than equivalent length walks in the UK and a reasonable level of fitness is required. If you think you may suffer due to the altitude, please consult your GP before travelling.

    If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary. Illnesses caused by altitude can be serious. If you do experience any problems, please seek appropriate medical attention.

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground. Even relatively mild activities can be strenuous at altitude. High altitude trekking is more strenuous than an equivalent length walk at low altitude.

Getting there

  • A holiday in Latin America inevitably means long haul flights, and at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare.

    You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Opinions change over time, but in the past year, Llama Travel customers’ preference was for Air France, KLM, British Airways and Virgin, followed by United and Iberia. Flights are sometimes operated by another airline in the appropriate airline alliance.

  • Most airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class. Call us for prices for the route and airline you are interested in.

    Premium Economy
    British Airways World Traveller Plus, Air France Premium Voyageur and Virgin Premium Economy seats are available. These provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    KLM, Iberia and United offer standard economy class seats with extra legroom for additional cost. KLM seats can be booked through Llama Travel. United and Iberia seats can be reserved with the airlines one month prior to departure.

    Business Class
    British Airways Club World has seats which convert into full flat beds and have a privacy screen.

    Iberia Business Plus between Madrid and Latin America offers seats which convert into flat beds. Between the UK and Madrid, seats are usually the same as in economy class.

    KLM World Business Class offers seats that recline to 150 degrees (to Quito) or 170 degrees (to Lima). Between the UK and Amsterdam, seats are usually the same as in economy class.

    Air France Affaires Class offer seats which convert into virtually flat beds. Between the UK and Paris, seats are usually the same as in economy class.

  • Most scheduled airlines have a baggage allowance of 20kg per passenger, especially when taking internal flights within Latin America. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of you luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For flights within Latin America, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot always guarantee specific seats.

  • If you would like to break your journey to or from Peru and add a stopover to your holiday, this may be possible.

    Depending on which airline you choose, stopovers may be possible in Miami, New York, Houston, Madrid, Amsterdam or Paris.

  • All people flying to the USA, even if only in transit to Latin America, must comply with US immigration requirements. It is your responsibility to ensure that you comply with these requirements before you travel. Failure to do so may result in you being denied boarding on your flight to the USA and, at best, a last-minute and probably expensive re-routing avoiding the USA. It is important, therefore, that you follow these procedures carefully.

    As your flight to Latin America involves a stop in the US, you will be subject to US immigration control upon entry to the US. If you qualify for the US Visa Waiver Program, you are able to avoid the need to apply for a visa, but still need to enter your details online on the US State Department website. If you do not qualify for the US Visa Waiver Program, you must apply in person at a US embassy for a US visa. Please make sure that you do this in good time.

    If you are a UK citizen and have a UK passport, you may qualify for visa-free travel. You will require a machine readable passport to qualify for the Visa Waiver Program (so you do not require a visa to enter the US). A machine readable passport has the holder's personal details (name, date of birth, nationality and passport number) contained in two lines of text at the bottom of the photo page. This appears as two lines of letters, numbers and chevrons (">>>>>") printed across the long edge of the photo page.
    Additionally, if the passport was issued, renewed/extended between October 26, 2005 and October 25, 2006 it must contain a digital photograph. If the passport was issued, renewed/extended on or after October 26, 2006, it must be also include an integrated circuit chip capable of storing the biographic information from the data page, a digitized photograph and other biometric information.

    Please note, holders of passports indicating that the bearer is a British Subject, a British Dependent Territories Citizen, British Overseas Citizen, British National (Overseas) Citizen or British Protected Person do not qualify for travel without a visa. A passport which states that the holder has Right of Abode or indefinite leave to remain in the UK does not quality for visa-free travel.
    If you have been arrested, even if the arrest did not result in a criminal conviction, or if you have a criminal record, you will need a visa.

    If you have any doubts about whether you qualify for the Visa Waiver Program, please check with the US embassy. Full details can be found on the US embassy’s UK website at: http://london.usembassy.gov/vwp3.html

    Many European, Australian and New Zealand passport holders also qualify for the Visa Waiver Program as long as the passport is machine readable and complies with the relevant criteria. Please see the US embassy website for a list of countries which qualify for the Visa Waiver Program. It is important that you check the website of the US Embassy in the country of passport nationality for any further changes before you travel.

    ESTA Visa Waiver Program - **** Action by you may be required ****
    The US State Department has introduced a mandatory electronic system to help speed up the US immigration process for travellers on the Visa Waiver Program. All Visa Waiver Program travellers must fill in a form on the US State department website. This can be found at (https://esta.cbp.dhs.gov). Please enter this into the address bar on your web browser. There is a $14 charge per person to apply for this. DO NOT search for this website via a search engine, such as Google, as it will take you to an incorrect website. Although this can be filled in up to 72 hours before travel, we recommend that you fill in this form as soon as possible so any issues can be identified immediately. To apply please scroll to the bottom of the green area and press the apply button on the left hand side of the page. Please make sure that this form is filled out for all the passengers on your booking. If you require more detailed instructions, please visit www.LlamaTravel.com/ESTA.

    If you do not qualify for the Visa Waiver Program, or if your passport does not meet the relevant criteria, then you will require a US visa before you travel. Even if you are given authorization on the ESTA website, some travellers may not be eligible to enter the United States visa free under the Visa Waiver Program. If in doubt, please consult the US embassy website.

    Advanced Passenger Information - **** Action by you is required ****
    The US Transportation Security Authority requires anybody flying through the United Sates to supply specific passenger information prior to their international flight. This is in addition to the information to be submitted for the Visa Waiver Program which you may have already completed. Please visit our website where you will find details on how to submit this information using the airlines website. www.LlamaTravel.com/USAPI.

    Please complete this procedure as soon as possible. If your passenger information is not entered into the flight booking we are unable to issue your flight tickets. This may result in your flight booking being cancelled and high charges being incurred.

Galapagos & Ecuador

Travelling in Galapagos & Ecuador

  • All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$15 – 20 for a meal, although many restaurants have excellent value set lunches for less than this. Hotel restaurants, especially in superior hotels, can be more expensive, as can meals in restaurants on the Galapagos Islands. Additionally, there are some upmarket restaurants in cities where you should expect to pay up to US$50 per person, or possibly more. However, these still offer excellent value for money compared to equivalent restaurants in the UK.

    Bar prices on the mainland are similar to the UK, or slightly cheaper, and a small bottle of beer usually costs around US$2-3 in a hotel bar. Wine, particularly imported wine, can be quite expensive. On Galapagos boats, bar prices are usually higher than on the mainland, particularly for wine.

    We find that many people take advantage of the excellent crafts markets in and around Quito, so please allow for this if you are likely to buy such items. The prices vary significantly depending on the quality of the items, and detailed crafts can be expensive.

  • Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. If we have only one or two people booked on an excursion, the excursion may be operated together with people other than Llama Travel customers. In some places, the excursions are operated by one of our local partners, such as treks in Torres del Paine, so you may be with people other than Llama Travel customers. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be in a vehicle with more than 18 people.

  • Quito has many good restaurants with a wide range of national and international cuisine. Many of the best restaurants are located in the new town. Ingredients from the jungle, the Andes and the coast allow for an interesting mix of dishes. Sometimes, traditional restaurants are only open from noon to 3pm.

    Although it does not have as many options as Quito, Cuenca has a good variety of restaurants and cafes serving both local and international cuisine. The locals are fond of sweet food, particularly ice cream, and there are many good cafes near the main square catering for this market. There are also a number of restaurants in central Guayaquil and on the promenade, although many of the best restaurants are located in the malls and entertainment centres away from the centre.

  • The official currency in Ecuador is the US dollar. Travellers should take US dollars and not UK sterling, which is not widely accepted in any form. Credit and debit cards (both Visa and MasterCard are generally accepted) can be used in many shops and restaurants, and can be used to withdraw money from cash machines. It can be difficult to use dollar notes which have even the smallest tear. Some places do not accept US$100 bills, so it is best to take smaller denomination notes. When travelling to some of the more remote areas (e.g, the jungle), it is advisable to take cash, as it is difficult to withdraw or change money. If taking travellers cheques, a high commission may be charged. Some hotels do not change travellers cheques so you may need to change them in a bank or exchange shop, therefore, please bear in mind opening hours.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals on your account when you are away. Some banks say that this is not necessary; however, we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

    On most small boats in the Galapagos, you can only pay in cash. Some larger boats also take credit cards.

  • If you receive good service, you may want to leave a tip. This is completely at your discretion. For general excursions, if you want to tip guides, US$2 – 3 per person per day is usual if you are in a group. Approximately US$1 is usual for drivers or transfer staff. As tipping is not necessarily normal in restaurants, please give any tips directly to the person you would like to tip to ensure that they get it.

    Tipping your Galapagos boat crew and guides on board is expected and is usually well deserved. For yachts up to 16 passengers, and the Hotel Finch Bay tours, approximately US$15 – 20 per person per day is recommended. For larger yachts, US$23-25 is normal.

    If you would like to tip your guide in the jungle, approximately US$10 per person per day is recommended. This is divided between the guides and the staff.

  • Latin America is relatively safe to visit, and most people experience no problems during their stay. However, as is the case anywhere in the world, crime can be a problem. Tourists are often seen as being wealthy, and can therefore appear attractive targets to criminals. To minimise the risk to yourself, use common sense. Do not walk around with obvious signs of wealth, such as wearing expensive looking jewellery or with cameras round your neck. Keep passports and valuables in your hotel safe. When in restaurants, always keep bags (especially if they contain valuables) close to your person and out of sight. Do not walk down empty streets, especially after dark. By taking sensible precautions, you should have a completely troublefree holiday.

    Please use the safe in your hotel room or boat cabin to store your valuables, if this is available. If there is not a safe in your room, there will usually be a safe in reception where you can store valuables. On boats, if there is not a safe in your cabin, you can usually leave valuables with the captain.

    Making sure that you stay safe during your holiday is very important. We bear this in mind when selecting hotels, but please understand that standards of health and safety in Latin America are often not as high as they are in the UK. Enclosed is a sheet with some useful advice on health and safety produced by LATA (the Latin American Travel Association). Please take the time to read this before you travel. Take extra care if you are travelling with children.

  • In many destinations, you can arrange adventure activities. If you are interested in taking any of these, please make sure you are covered by your travel insurance. Llama Travel does not arrange any adventure activities directly and we cannot verify the safety measures of any local operators.

  • To phone the UK from Ecuador, dial the international dialing code for the UK (0044) and then the UK telephone number, leaving out the ‘0’ in the area code. Telephone cards are the easiest way to use public telephones, and can be bought in convenience stores.

    To phone Ecuador from the UK, dial the international dialing code for Ecuador (00593) and then the Ecuadorian telephone number, leaving out the ‘0’ in the area code. Some UK mobile phones do not work in Ecuador, as phones must be quad-band. Please ask your service provider to check if your telephone will work there.

  • Excursions are operated together with other holidaymakers. These will usually be in English, although groups are sometimes a mix of English and Spanish or Portuguese speaking. A minimum of 2 people is required for some excursions. On some occasions, the order of excursions may vary.

About the Galapagos

  • The Galapagos Islands are in the Pacific Ocean 1,000km west of Ecuador. Flights to and from Quito take 3 hours, with a brief stop in Guayaquil.

  • The Galapagos can be visited year round and wildlife can be seen all year. Between January to May the weather is hotter, but wetter, and the sea temperature tends to be warmer. During this time the average daytime temperate is between 27-31°C and the sea temperature is around 25°C. June to December is drier, but cooler. The average daytime temperature ranges between 21-26°C and the sea temperature is around 21°C. It is often overcast at this time of the year, especially in July and August. The seas around the Galapagos tend to be fairly calm all year around, however the choppiest time to visit is around September. Some birds are only present at certain times of the year; if you would like to see a specific bird, please ask us for details.

  • •Lightweight clothing, including shorts and t-shirts. Long-sleeved shirts and trousers are useful on board as there is air conditioning.

    •Swimming costume. •Sandals and trainers.

    •Prescription snorkelling mask if required.

    •A sun hat.

    •Waterproofs (a plastic poncho is often the best thing). •Sunglasses. •Binoculars/camera gear.

    •Water bottle. •Sun cream and insect repellent.

    •Day pack for island excursions.

    •Ear plugs for night-time sailing.

    •Biodegradable soap and shampoo are provided. If you would like to use your own, please ensure this is also biodegradable.

  • The Galapagos National Park entrance fee of US$100 and the transit tax of US$20 are included in all our holidays. 

  • All boats Llama Travel works with have excursions carried out in small groups (maximum 16 passengers) led by a naturalist guide.

    Breakfast, lunch and dinner are served in the dining area, and drinking water, tea and coffee are provided. There is also a bar service available.

    Electricity onboard is 110V and plugs are of the flat two-pin type. There are small safes in each cabin or in the captain’s cabin. There are no hairdryers in cabins on most boats.

    Smoking is not permitted inside the boats and is only permitted on deck.

    Dress on board is informal on all boats.

  • Itineraries are fixed by the Galapagos authorities and usually cannot be varied. However, these are subject to change by the park authorities at short notice and can be affected by local conditions, airport closures or other factors. The activities at each site specified in the itineraries may vary and will be determined by the guide. Some longer cruise itineraries are made up of 2 shorter cruises, and so some guests may start or end their cruise on these changeover days. On all cruise itineraries, you visit a range of different islands, allowing you to see the land and marine animals and birdlife. The Finch Bay itinerary includes visits to several visitor sites in the central islands.

  • All guides in the Galapagos Islands are registered with the National Park. All Llama Travel holidays include experienced naturalist guides who speak English.

  • For many people, the highlight of the visit to the Galapagos is snorkelling among the sea life, including sea lions, turtles, penguins, rays and sharks. Snorkelling equipment is available for rent,
    or you can take your own. If you need a mask with prescription lenses, it is best to get this before you leave. Wetsuits are also available for hire. Please ask us if you are interested in hiring a wetsuit. If you do not want to snorkel, it is sometimes possible to remain on the beach on the island. However, at some sites visited on cruises this is not possible, in which case you will stay on board your boat.

  • You explore the visitor sites, seeing the wildlife, flora and geology at very close quarters. Most excursions require some walking, often on rocky and uneven surfaces, so a reasonable level of fitness is required. To reach the islands it is necessary to go from your boat in a panga, a small dinghy. On a dry landing, you will step out of the panga onto rock. On a wet landing, you will step out of the panga into about a foot of water, from where you will wade to land.

  • Sailing between the islands is usually done in the early morning or late evening. However, for some of the longer distances, the journey can be made at night. In this case, there is usually more movement and the noise of the motor can be heard.

  • On the smaller yachts, you can only pay in cash. On the larger boats, you can usually pay by cash or credit card. Travellers cheques are not widely accepted on any of the boats. There are banks and cash machines in both Puerto Ayora on Santa Cruz and Puerto Baquerizo Moreno on San Cristobal.

  • Tipping the boat crew and guides on board is usually well deserved, and expected. If you feel you have received good service, the following are the suggested tipping levels per passenger per day: San Jose and Galapagos Beagle, approximately $15 - 19. MV Santa Cruz II and La Pinta, approximately $25. Galapagos Odyssey, approximately $20 - $22. Hotel Finch Bay, approximately $19.

  • There is a small boutique shop on board the larger ships and there is also the chance to shop at Puerto Ayora or Puerto Baquerizo Moreno. However, it is best to buy anything that you will need before visiting the islands.

  • Entertainment on board is quite limited, although the larger ships have bars and may have music at times. It is sometimes possible to disembark in Puerto Ayora or Puerto Baquerizo Moreno, where there are restaurants and bars.

  • Airport transfers are included to your Galapagos cruise. If you are landing at Baltra airport, an excursion to the Santa Cruz highlands is often included. This is usually prior to boarding your boat, so we recommend having appropriate footwear and clothing handy for this excursion, as your main luggage will usually be taken straight to your boat.

    Transfers are also included for hotel stays in Puerto Ayora on Santa Cruz. These are with a driver only, usually with limited English.

    It is sometimes possible to get a Galapagos stamp in your passport when you arrive at the Galapagos airport, so please ask for this if you would like this.

  • No specific vaccinations further to those required for Ecuador are required for visiting the Galapagos Islands. However, please consult your GP or a travel clinic for up-to-date medical advice. As you may feel the movement of the boat, we recommend you bring any sea sickness medication you will require. We recommend bringing any painkillers or medication for upset stomachs and rehydration sachets in case you have a problem on board, as these can be hard to get in the Galapagos Islands.

    Although the excursions are not physically demanding, they do require walking on uneven surfaces, and this can be under the hot sun. Therefore, a reasonable level of fitness is required.

    Larger ships (48 passengers and up) usually have a medical officer on board, although facilities and treatments are quite simple. Smaller boats have basic first aid. If you require more serious medical attention, there are hospitals on the islands of Santa Cruz and San Cristobal.

     

Before you Go

  • Visas are not required in advance for British citizens for any Llama Travel destination. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Ecuador (020 7451 0040). You need a full 10 year passport valid for 6 months after your return to the UK. If you are flying via the US, you need to comply with US immigration requirements. Ask us for details.

    There is an immigration entry fee to enter Chile and Argentina for citizens of the US, Australia, Canada and some other countries. Please check with the appropriate consulate. To enter Argentina, this fee must be paid online prior to travel. This can be done at either www.migraciones.gov.ar or www.provinciapagos.gov.ar. Once the fee has been paid, you must print out the proof of payment and take this with you when you enter Argentina. If you do not have the form you will not be allowed to enter Argentina.

    To visit Brazil (even Iguazu Falls from Argentina), citizens of the US, Australia and some other countries must obtain a Brazilian visa before travel.

    If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate. To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy. A list of insurance companies that our customers have found suitable is available from us. Please advise your insurer of any pre-existing medical conditions and, if you are booking a holiday involving high-altitude trekking, such as the Inca Trail, make sure that you are covered for this. If you are planning on carrying out any other activities, please ensure your insurance policy will cover you for these. Note that cancellation cover is often only available if insurance is purchased within two weeks of booking your holiday.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents in Latin America will give you your hotel and excursion vouchers when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

  • Some countries in Latin America have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.

  • In Quito, daytime temperatures tend to be around 20°C and night time temperatures around 10°C. The weather in the Avenue of the Volcanoes, Riobamba and Cuenca is similar to Quito. Temperatures in the jungle and Guayaquil tend to be hot and humid year round, although cold snaps are also possible. Therefore, a variety of clothing, suitable for warm and cooler weather is advisable. Rain is possible throughout the year, so waterproofs are also recommended. Insect repellent is advisable, especially for the jungle, the Bellavista cloud forest and for the Galapagos Islands.

    Sturdy footwear is advisable for the Galapagos Islands, as some paths can be rocky and uneven. If you are visiting the Bellavista cloud forest, the trails can be muddy and sometimes they are slippery. Therefore, please take appropriate footwear.

    The hottest months in the Galapagos Islands are usually December – May, when temperatures can rise above 30°C, although it tends to be wettest then. Sea temperatures are also at their warmest, around 25°C (although the temperature can vary significantly between different islands). From June – December, temperatures are usually cooler (around 25°C), but it rains less. It is often misty at this time of year. Sea temperatures also tend to be cooler, around 20°C. Dress on board the cruise boats is informal, so formal dress is not required.

    Electricity in Ecuador is 110V, and plugs are of the flat two-pin type.

    Having a copy of your passport with you at all times is recommended.

    Please bring any medication you may require from the UK.

Health & Fitness

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground. Even relatively mild activities can be strenuous at altitude. High altitude trekking is more strenuous than an equivalent length walk at low altitude.

  • Please consult your GP or a travel clinic about health and vaccination requirements. The NHS website www.fitfortravel.nhs.uk gives good advice about travelling in Ecuador.

    Yellow Fever and Malaria precautions are usually recommended when visiting the jungle in Ecuador. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old. If visiting the jungle in Ecuador, your jungle lodge provides mosquito nets.

    There have been reports of the Zika virus, a mosquito-borne virus, in various Latin American countries. Please check www.fitfortravel.nhs.uk for latest advice regarding this. If you are pregnant, or planning on becoming pregnant, it is recommended that you speak to a medical professional prior to travel.

    When visiting Latin America, stomach illnesses are not uncommon due to changes in diet. We suggest you only drink bottled water and avoid ice. If you are unsure if salads and fruit have been washed in purified water, it is best to avoid them.

    Much of Ecuador is at high altitude. Most people who travel to altitude do not suffer major problems. However, shortness of breath is common and we advise you to take things calmly during your first day or so at altitude. If possible, rest for a couple of hours when you first get to altitude. Additionally, some Llama Travel customers have reported beneficial effects of the herbal remedy Ginkgo Biloba. Many of the places you visit require some walking uphill. Please bear in mind that the altitude means this is more strenuous than equivalent length walks in the UK. If you think you may suffer due to the altitude, please consult your GP before travelling.

    If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary. Illnesses caused by altitude can be serious. If you do experience any problems, please seek appropriate medical attention.

Getting there

  • A holiday in Latin America inevitably means long haul flights, and at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare.

    You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Opinions change over time, but in the past year, Llama Travel customers’ preference was for Air France, KLM, British Airways and Virgin, followed by United and Iberia. Flights are sometimes operated by another airline in the appropriate airline alliance.

  • Most airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class. Call us for prices for the route and airline you are interested in.

    Premium Economy
    British Airways World Traveller Plus, Air France Premium Voyageur and Virgin Premium Economy seats are available. These provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    KLM, Iberia and United offer standard economy class seats with extra legroom for additional cost. KLM seats can be booked through Llama Travel. United and Iberia seats can be reserved with the airlines one month prior to departure.

    Business Class
    British Airways Club World has seats which convert into full flat beds and have a privacy screen.

    Iberia Business Plus between Madrid and Latin America offers seats which convert into flat beds. Between the UK and Madrid, seats are usually the same as in economy class.

    KLM World Business Class offers seats that recline to 150 degrees (to Quito) or 170 degrees (to Lima). Between the UK and Amsterdam, seats are usually the same as in economy class.

    Air France Affaires Class offer seats which convert into virtually flat beds. Between the UK and Paris, seats are usually the same as in economy class.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For flights within Latin America, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot always guarantee specific seats.

  • If you would like to break your journey to or from Ecuador and add a stopover to your holiday, this may be possible.

    Depending on which airline you choose, stopovers may be possible in Miami, New York, Houston, Madrid, Amsterdam or Paris.

  • All people flying to the USA, even if only in transit to Latin America, must comply with US immigration requirements. It is your responsibility to ensure that you comply with these requirements before you travel. Failure to do so may result in you being denied boarding on your flight to the USA and, at best, a last-minute and probably expensive re-routing avoiding the USA. It is important, therefore, that you follow these procedures carefully.

    As your flight to Latin America involves a stop in the US, you will be subject to US immigration control upon entry to the US. If you qualify for the US Visa Waiver Program, you are able to avoid the need to apply for a visa, but still need to enter your details online on the US State Department website. If you do not qualify for the US Visa Waiver Program, you must apply in person at a US embassy for a US visa. Please make sure that you do this in good time.

    If you are a UK citizen and have a UK passport, you may qualify for visa-free travel. You will require a machine readable passport to qualify for the Visa Waiver Program (so you do not require a visa to enter the US). A machine readable passport has the holder's personal details (name, date of birth, nationality and passport number) contained in two lines of text at the bottom of the photo page. This appears as two lines of letters, numbers and chevrons (">>>>>") printed across the long edge of the photo page.

    Additionally, if the passport was issued, renewed/extended between October 26, 2005 and October 25, 2006 it must contain a digital photograph. If the passport was issued, renewed/extended on or after October 26, 2006, it must be also include an integrated circuit chip capable of storing the biographic information from the data page, a digitized photograph and other biometric information.

    Please note, holders of passports indicating that the bearer is a British Subject, a British Dependent Territories Citizen, British Overseas Citizen, British National (Overseas) Citizen or British Protected Person do not qualify for travel without a visa. A passport which states that the holder has Right of Abode or indefinite leave to remain in the UK does not quality for visa-free travel.
    If you have been arrested, even if the arrest did not result in a criminal conviction, or if you have a criminal record, you will need a visa.

    If you have any doubts about whether you qualify for the Visa Waiver Program, please check with the US embassy. Full details can be found on the US embassy’s UK website at: http://london.usembassy.gov/vwp3.html

    Many European, Australian and New Zealand passport holders also qualify for the Visa Waiver Program as long as the passport is machine readable and complies with the relevant criteria. Please see the US embassy website for a list of countries which qualify for the Visa Waiver Program. It is important that you check the website of the US Embassy in the country of passport nationality for any further changes before you travel.

    ESTA Visa Waiver Program - **** Action by you may be required ****
    The US State Department has introduced a mandatory electronic system to help speed up the US immigration process for travellers on the Visa Waiver Program. All Visa Waiver Program travellers must fill in a form on the US State department website. This can be found at (https://esta.cbp.dhs.gov). Please enter this into the address bar on your web browser. There is a $14 charge per person to apply for this. DO NOT search for this website via a search engine, such as Google, as it will take you to an incorrect website. Although this can be filled in up to 72 hours before travel, we recommend that you fill in this form as soon as possible so any issues can be identified immediately. To apply please scroll to the bottom of the green area and press the apply button on the left hand side of the page. Please make sure that this form is filled out for all the passengers on your booking. If you require more detailed instructions, please visit www.LlamaTravel.com/ESTA.

    If you do not qualify for the Visa Waiver Program, or if your passport does not meet the relevant criteria, then you will require a US visa before you travel. Even if you are given authorization on the ESTA website, some travellers may not be eligible to enter the United States visa free under the Visa Waiver Program. If in doubt, please consult the US embassy website.

    Advanced Passenger Information - **** Action by you is required ****
    The US Transportation Security Authority requires anybody flying through the United Sates to supply specific passenger information prior to their international flight. This is in addition to the information to be submitted for the Visa Waiver Program which you may have already completed. Please visit our website where you will find details on how to submit this information using the airlines website. www.LlamaTravel.com/USAPI.

    Please complete this procedure as soon as possible. If your passenger information is not entered into the flight booking we are unable to issue your flight tickets. This may result in your flight booking being cancelled and high charges being incurred.

  • Most scheduled airlines have a baggage allowance of 20kg per passenger, especially when taking internal flights within Latin America. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of you luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.