Fantastic Experiences, Great Value

020 7263 3000

Magical Yucatan

Tulum, Mexico
Exterior, Rancho Encantado, Bacalar Lagoon, Mexico
Uxmal, Mexico
Chichen Itza, Mexico
Merida, Mexico
Tulum, Mexico
Uxmal, Mexico
Bacalar Lagoon, Mexico
Cenote near Merida
Riviera Maya, Mexico
Tulum, Mexico
Kayaking, Rancho Encantado, Bacalar Lagoon
Incl flights, accommodation & transfers
From   £2299 £1999
9 days

Holiday highlights

  • A fantastic 7-night holiday getting beyond the beaches where 99% of tourists stay.
  • Explore the ruins of Tulum, on a fabulous beach lapped by crystal-clear waters.
  • Snorkel in cenotes and the turquoise lagoon of Bacalar and learn to cook Mexican cuisine in Mérida.
  • Discover the Maya cities of  Chichén Itzá, one of the modern Seven Wonders of the World, and Uxmal, just as impressive but far less visited.
  • Lie back and inhale the fresh sea air on the sparkling white-sand beaches of the Riviera Maya.

View this Itinerary in Photos

  • Fly from the UK to Cancún, Mexico. On arrival you are met at the airport and escorted to your hotel in Playa del Carmen, an hour south on the Caribbean Coast. Your hotel is on a white-sand beach, within walking distance of restaurants and bars but in a quiet area, the perfect place to sit back and unwind.

    Meals included: Meal on the transatlantic flight. Dinner at the hotel.

  • A free day to recline on the beach or by the hotel pool and bar. Perhaps visit Isla Cozumel, an island just across the bay which is known for its excellent scuba diving and snorkelling. There is a regular ferry service from the port in Playa del Carmen and the journey takes just 30 minutes. You could also arrange an excursion to the archaeological site of Cobá or go to a water and land-based activity centre where you can snorkel in underground rivers and caves, swim in cenotes, try adventure activities such as rappelling and zip-lines, and see cultural shows.

    Meals included: Breakfast and dinner.

  • Your guide picks you up for the one-hour drive down the Caribbean coastline to visit the unique archaeological complex of Tulum which sits atop rocks on a white sandy beach, lapped by crystal-clear waters. Take in the dramatic setting of Tulum, which is the best preserved coastal Maya site in the world, and explore the ancient temples which were some of the last to be built during the Maya's decline around 500 years ago. The site is full of architectural beauties owing to its importance as a trading hub, from the El Castillo Pyramid and Great Palace to the God of Winds Temple and of course the pristine beach.  

    After lunch, continue south for two and a half hours to Bacalar, a charming town perched on a picturesque lagoon with turquoise waters, near the Belize border. One of Mexico's best kept secrets, Bacalar Lagoon invites you to relax and unwind. Perhaps spend the afternoon lazing in a hammock right on the water, or sit on a swing and sway in the gentle breeze as you take in the beautiful shades of blue. When you need to cool off, the water is incredibly refreshing, and the swimming opportunities are fantastic due to the white limestone bottom making the water so clear. You can also choose to rent a kayak at sunset, discovering the lagoon at a slower pace as you paddle around the islands and spot the birds nesting in the trees.

    Meals included: Breakfast and lunch.

  • Take the optional half-day Lagoon of Seven Colours excursion to explore the beautiful lagoon and the cenotes that feed it, with mangroves serving as a refuge for many species of birds, as well as orchids and bromeliads. Learn about the rock-like structures called stromatolites then spend some time swimming and exfoliating in the mud baths. Have lunch then continue to downtown Bacalar to visit the museum and Fort of San Felipe de Bacalar, built in 1733 to defend against pirates and their constant plundering. From here you can also enjoy an unparalleled view of the Pirate's Channel and lagoon. Alternatively, spend the day at leisure around Bacalar Lagoon and the nearby fort. Perhaps snorkel in the cenotes or lie in a hammock to catch up on some reading. You can also organise activities locally, including stand-up paddle boarding, kayaking or a boat trip. 

    Meals included: Breakfast at the hotel. Lunch is also included on the Lagoon of Seven Colours excursion.

  • Take a 5-hour drive to Uxmal, arriving in time for a traditional Yucatán lunch in one of Mexico’s most important Mayan cities, alongside Tikal and Chichén Itzá. Your guide will then help you uncover its history as you take a tour of the site. Uxmal was a seat of power in the Puuc region, and although dates of its abandonment are unknown, it is thought that the Mayans stayed there longer than in their southern cities, which began to fall in the 9th century. Walk around the site to admire the ornate carvings and friezes, and discover features including the Nunnery Quadrangle, House of the Governor, House of the Turtles and the Pyramid of the Magician. After having explored Uxmal, continue another hour to Mérida and transfer to your hotel. Known for its friendly people and lively atmosphere, Mérida is the cultural heart of the Yucatán Peninsula, boasting a rich Mayan and colonial heritage.

    Meals included: Breakfast and lunch.

  • Spend the day exploring Mérida at your leisure or take the optional Mérida Walking Tour excursion for a fantastic insight into one of Mexico's most interesting cities, including visits to Santa Lucía and Hidalgo Parks, San Ildefonso Cathedral, José Peon Contreras Theatre, Casa de Montejo and Lucas Galvez Market. 

    Meals included: Breakfast at the hotel. 


  • An early departure, driving from Mérida for one and a half hours to Chichén Itzá, one of the best known historical sites in Mexico, especially since it was named one of the New Seven Wonders of the World in 2007. You arrive around 9am, before most other visitors arrive. Gaze up at the giant pyramid dedicated to Maya feathered serpent deity Kukulkan and wander amongst the temples with your guide. You then continue to a hacienda near Valladoid where you have lunch and time to swim in the beautiful cenote here. Then continue for two hours to Cancún on the beautiful Caribbean coast where you will spend your final night in Mexico. Your hotel is on a white-sand beach in a quiet area; the perfect location for an evening stroll beside the calm sea waters.

    Meals included: Breakfast at the hotel. Lunch at Chichén Itzá.

  • Depending on your flight time, you may have some time this morning to relax on the gorgeous beach beside your hotel. There is a long stretch of fine, white sand, with sun loungers and parasols, and the hotel has a refreshing pool. Later, you will have a transfer to the airport for your return flight home. You can also extend your stay in Cancún by adding additional nights in your beachfront hotel.

    Meals included: Breakfast at the hotel. Meal on the transatlantic flight.

  • Your flight arrives back in the UK.


Accommodation in Mérida

NH Collection Paseo Montejo


Standard Lodge: Situated in downtown Mérida, the NH Collection is a stone’s throw from the tree-lined Paseo Montejo avenue where you can find ornate mansions housing boutique shops. The 120-room hotel is within walking distance of several sites, including the Palacio de Canton which boasts majestic French-style architecture. There is a rooftop swimming pool, restaurant and bar. 

Why stay here? The hotel’s design is inspired by the henequen plant, native to the Yucatán area. The restaurant offers fresh, local cuisine and the roof terrace has a pool where you can watch the sunset with a cocktail.

Hotel facilities

• Free WiFi is available in all rooms and public areas.

• There is a restaurant, bar, swimming pool and gym.

• The hotel offers concierge service, luggage storage, laundry service and 24-hour front desk.

About the room

Rooms are modern, with wooden flooring and plenty of natural light. All rooms have air conditioning, en-suite bathroom, TV, tea and coffee making facilities, safety deposit box and desk.

Room types available

Superior Room

Casa Lecanda

(£150 Single Supplement)

Superior Hotel: Casa Lecanda is a boutique hotel in a beautifully preserved colonial building. It is located in the heart of Mérida’s old town, just two blocks from the main street of restaurants and shops. The hotel itself is a peaceful retreat from the outside buzz, with a series of gorgeous patios, a pool and beautiful high-ceilinged rooms.  There are a number of outdoor spaces in which to relax, as well as an on-site tequila bar. En-suite rooms are spacious with great amenities, and locally crafted custom-made furniture.

Why stay here: This hotel is a stylish haven in the heart of the city. Between the lovely patios, the high, wood-beamed ceilings and the luxurious bedding, it is impossible not to relax here.

Hotel facilities

• Beautiful courtyards and pool

• Wine and tequila bar

• Wi-fi

About the room

Spacious rooms with en-suite bathrooms look out onto the pool and garden. There is a safe, cable television and air-conditioning, and locally-built, custom-made furniture.

Room types available

Patio room

Accommodation in Cancún

Presidente Intercontinental

Presidente Intercontinental, Cancún, Mexico
Llama Travel Customer Rating

Standard Hotel: This is a large hotel with a good location in a relaxed part of Cancún’s hotel zone. It has been recently renovated and tastefully decorated, with very good facilities including a well-sized pool, gym, spa, restaurant and bar.

Why stay here: Although this is a large hotel it is really well maintained and has a good atmosphere. The location is ideal; on a lovely beach and a taxi ride from the local nightlife so both a laid-back or livelier stay is possible. Around a 30-minute drive from Cancún’s international airport, this is a convenient base from which to enjoy a short stay on the coast before leaving Mexico.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There are indoor and al fresco restaurants, a swimming pool and poolside bar, a shop, cafe, gym and spa.

• The hotel has a 24-hour front desk, luggage storage and computers in the lobby with free printing facilities.

About the room

All rooms have air conditioning, free WiFi, a TV, bottles of water included, a coffee maker, a mini bar, a safety deposit box, a telephone, a hair dryer and en-suite bathrooms.

Room types available
Classic room

Ocean View room (available for a supplement)

Accommodation in Playa del Carmen

Mahekal Resort

Infinity Pool, Mahekal Beach Resort, Playa del Carmen, Mexico
Llama Travel Customer Rating

Standard Beach Hotel: This hotel on the largest stretch of beach in Playa del Carmen is a ten-minute walk from the centre of town but feels disconnected from the activity of the main eating and shopping area. Two meals per day are included: breakfast and either lunch or dinner, depending on your preference. There are two pools, both with a bar, two restaurants and a spa.

Why stay here? Stunning white sand beaches are found all along the Riviera Maya, but hotels between the main towns of Playa del Carmen and Tulum are often quite isolated, with limited facilities nearby. This hotel offers the best of both worlds; a laid-back, spacious hotel with attractive accommodations in a tropical style, whilst also being close to the services of Playa del Carmen. We like the fact that rooms are found in individual, small buildings spread throughout the grounds, with well-kept gardens between them.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There are two restaurants, two poolside bars, two swimming pools, shaded sun loungers on the beach, a spa, a gift shop and an on-site dive centre.

• The hotel offers assistance with booking tours, luggage storage, beach and pool towels and laundry facilities.

About the room

Garden view rooms are on the ground floor with a private terrace and hammock, air conditioning and ceiling fans, free WiFi, daily bottled water, a safety deposit box, a hair dryer, umbrellas and en-suite bathrooms. 

Ocean view rooms have similar facilities to the garden view rooms, but you can spy the ocean from the rooms.

Room types available

Garden view room

Ocean view room

Accommodation in Bacalar

Rancho Encantado


Standard Hotel: Rancho Encantado boasts a superb location on the shores of the crystal-clear waters of Laguna Bacalar, otherwise known as the Lagoon of Seven Colours. Set amongst extensive tropical gardens, the eco-friendly resort offers a swimming pool, a restaurant and a spa in a thatched bungalow on the lake.

Why stay here? From the stunning location and rustic spa to the swimming pool and hammocks by the lagoon, Rancho Encantado invites you to relax. The restaurant overlooks the lagoon, serving local Mayan cuisine as well as international dishes. There are just 33 rooms in total, each housed in individual thatched bungalows and overlooking the garden or the lagoon.

Hotel facilities

• There is a restaurant, bar, terrace, garden, swimming pool, spa and range of activities.

• The hotel offers daily housekeeping, concierge service, luggage storage, tour desk, gift shop and safety deposit box.

• Free WiFi is available in public areas.

About the room

Rooms are full of character with a garden view. All rooms have air conditioning, en-suite bathroom, coffee making facilities, fan and minibar.

Room type

Standard Room


Lagoon of Seven Colours


Known by the locals as the “Maldives of Mexico”, the picturesque Bacalar lagoon is famous for having at least seven hues of blue and turquoise water. On this half-day excursion, visit the mangroves which serve as a refuge for birds, orchids and bromeliads and discover the cenotes and freshwater corals. Bring swimwear as you have the chance to swim, snorkel and exfoliate with the mineral muds. Have lunch in a lovely lakeside restaurant then head downtown to visit the historic fort and its museum.

Full Description:

Stretching 42km in length but just 2km wide, Laguna Bacalar is renowned for its striking colours and crystal-clear water, partly thanks to its white limestone bed. In the morning, explore the Bacalar Lagoon with your guide who will tell you all about the geography of it. The mangroves are home to beautiful flora and fauna including birdlife, orchids and bromeliads. Visit the cenotes that feed the lagoon, and learn about the stromatolites (fresh water corals). Have some time to swim and snorkel in the lagoon and cenotes, and exfoliate in the mineral muds. Have lunch in a restaurant on the lakeside, offering fresh seafood, tacos and other delicious dishes on a wooden deck shaded by trees and tropical plants, overlooking the clear waters. Leaving the lagoon, head to the town of Bacalar, where the Fort of San Felipe has a great view of the lake and will transport you back to an age when pirates were a constant threat to the region. Built to defend against their constant plundering in 1733, the fort was turned into a local history museum in 1983. Its intact buildings hold more than 250 years of historical events with pirates, Maya and Spanish settlers. You also learn some of the secrets and mysteries of the Mexican brotherhood with Belize. The excursion includes lunch.


Mérida Walking Tour


One of Mexico’s oldest and most interesting cities, Mérida boasts a rich history and prominent cultural heritage. Today, it is a charming city to explore, filled with leafy plazas, tranquil parks, bustling markets and pretty streets lined with colonial buildings. This three-hour walking tour lets you discover the best of the city, taking you from pre-Spanish conquest as you visit palaces and churches, right up to the present day with a chance to meet the locals and try tasty Mexican delicacies in the market. Highlights of the walking tour include the Paseo de Montejo Boulevard, San Ildefonso Cathedral and Lucas Galvez Market, with an expert local guide to bring it all to life and fill you with anecdotes about how Mérida came to be the fascinating place it is today.

Full Description:

After breakfast, meet your guide at the hotel and walk down the Paseo Montejo, an iconic boulevard lined with historic mansions. Reach Santa Lucía Park, a beautiful shaded square dotted with boutique shops and food stalls, providing a popular spot for locals to relax and enjoy the traditional folk music and dancing buskers. Learn about the stained glass and quarry stone entrance of the Franciscan-style church which was built for the use of slaves brought over from Africa, as well as serving as a cemetery for commoners. Continue to the José Peon Contreras Theatre, a symbol of culture and art in the Yucatán region, then stop in Hidalgo Park, one of Merida’s prettiest green spaces, shaded by palm trees and great for people watching, with local artists and buskers adding to the ambience. Continue to the Government Palace and Cathedral of San Ildefonso, dating back to the 1500s with its Renaissance-style façade and Moorish towers and interior. This was the first cathedral to be finished on the mainland of the Americas, with refined marble decoration imported from Italy during the Mexican revolution. Visit the Casa de Montejo, named after the Spanish conquistador who conquered the city in 1542. The façade of the building has been preserved, with figures of Mayas and Spanish conquerors carved into the stone. Meanwhile, the inside now houses offices and a fascinating museum where you can see original belongings of Francisco de Montejo’s family. Continue to the Lucas Galvez Market, one of the most important trading places in the Yucatan region, and a feast for the senses. Soak up the amazing aromas, colours and flavours of the market, and get lost in the labyrinth of stalls where you can experience daily life in the city, trying local fruits and snacks, buying colourful flower bouquets and perusing handmade textiles and souvenirs. The tour finishes at the main square where you are driven back to your hotel. Alternatively, head back to your favourite spots to explore at your leisure or ask your guide to recommend you the best places to grab a bite to eat.

Note: the Casa Lecanda is located at the end of the Paseo Montejo, so guests staying here will be met by the guide at the hotel and the excursion will not include the walk down the Paseo Montejo.


Mon 14 Nov - Tue 22 Nov Price £2299 SAVE £300 £1999 Single supplement Price £600 Book Now


Prices include

Return flights from the UK; any internal flights; accommodation (bed and breakfast except where indicated); transfers; service of guides and local reps, UK airport taxes.

Prices do not include

Any optional excursions, travel insurance, tips.

Holidays without international flights

The above prices include return international flights from the UK. If you wish to arrange your own flights, we will reduce our prices accordingly. The reduction depends on when you travel, please call us for details.

Departure Airport

Flights are scheduled to be from London. Other airports may be possible, although a supplement sometimes applies.

Holiday Information

All the practical information you need regarding your trip is found here. From how to prepare before you leave and travelling to your destination, to advice on travelling within your country of choice.

About Your Holiday

  • Prices listed are per person and based on two persons sharing a room and include all flights from the UK and within destination, service of guides and reps (please note that tips are not included), accommodation and all transfers and excursions listed in the itinerary. Where applicable, entrance fees, taxes and charges are included in our prices at the rates advised to us at the time of preparation. An adjustment will be made to your price if any of these change before your holiday. UK airport taxes are included.

  • All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to:

  • In many cases, the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will normally operate this just for you.

    In some cases, we operate more traditional tours, with the same Llama Travel group travelling together for the majority of the holiday, which allows land travel from one location to another. This is particularly the case for our European tours, and in this case we may have a minimum number of travellers required to operate the group.

    Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. These will usually be in English, although in some places, especially on wildlife excursions, the excursions may be operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

    We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

    Group Size
    Most holidays can operate with a minimum of 2 passengers, but some holidays have a higher minimum group size. If we have fewer than the minimum number of passengers, we will let you know two months before departure. In this case, we will refund you any monies paid or offer you an alternative option. It may be possible to operate the trip for fewer than 4 passengers for an additional cost.

    All holidays in Europe have a minimum group size of 4 passengers, except Iceland which has a minimum group size of 6passengers.
    All holidays in Namibia or South Africa have a minimum group size of 6 passengers.
    All holidays in Kenya have a minimum group size of 6 passengers.
    All holidays in Costa Rica and Mexico have a minimum group size of 4 passengers.

Booking Conditions

How To Book

  • To book a holiday or discuss your requirements, please call us on 020 7263 3000. We can usually confirm availability immediately, but may need to check with a supplier first.

  • You can pay your deposit by bank transfer, cheque, standard UK debit card or non-premium UK personal Visa / MasterCard credit card. Balance payments can be made by bank transfer or cheque. We do not accept cards for balance payments. We are unable to accept cash.

Before You Go

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy, but good medical insurance should cover medical evacuation and repatriation. If you are going to be taking part in any activity, please ensure your policy covers you for this, especially if this involves high-altitude trekking, such as the Inca Trail.

  • To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

    Latin America

    Visas are not required in advance for British citizens for any Llama Travel Latin American destination. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Peru (020 7838 9223); Ecuador (020 7451 0040); Argentina (020 7318 1340); Chile (020 7222 2361); Brazil (020 7747 4500); Colombia (020 7589 5037); Bolivia (020 7235 4248); Costa Rica (020 7706 8844); Guatemala (020 7351 3042); Mexico (020 7499 8586), Panama (020 7409 2255).

    If you are flying via another country, especially the US, you need to comply with the appropriate immigration requirements. Please ask us for details.

    You need a full 10 year passport valid for 6 months after your return to the UK. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date. Any extra months on your passport over 10 years may not count towards the minimum period needed if you are transiting in Europe.

    There is an entry fee to enter Chile for citizens of Australia, the US, Canada and some other countries which must be paid upon arrival. There is also an entry fee for US and Canadian citizens visiting Argentina, which must be paid in advance online.

    If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate.


    British nationals can enter Morocco, South Africa, Namibia and Botswana for a visit of up to 90 days without a visa. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Morocco (020 7724 0624); South Africa (020 7451 7299); Namibia (020 7636 6244); Botswana (020 7499 0031). You need a passport valid for 6 months after your return to the UK. For South Africa, you need a passport with two blank pages.

    For Zimbabwe, British nationals will be granted with a KAZA Univisa (valid for travel between Zimbabwe and Zambia and day trips into Botswana) visa, for a fee (US$ 50 per person, paid in cash). This is easiest to obtain upon arrival at the airport or border post, rather than via an agency in the UK. For British passports endorsed in any way and all other passports, please ask Zimbabwe consulate (020 7836 7755). You need a passport valid for 6 months after your return to the UK.

    For Kenya, British nationals require a visa, which must be obtained online in advance. You can apply for single entry and transit visas on the evisas website. For more information, see the website of the Kenya High Commission. Children aged 16 and below do not require a visa to enter Kenya. For British passports endorsed in any way and all other passports, please ask the Kenya consulate (020 7636 2371). You need a passport with two blank pages, valid for six months after your return to the UK.

    If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate. In South Africa and Namibia, children under 18 must also carry an unabridged birth certificate.

    You need a full 10 year passport valid for 6 months after your return to the UK. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date. Any extra months on your passport over 10 years may not count towards the minimum period needed if you are transiting in Europe.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.


    You need a full 10 year passport valid for 6 months after your return to the UK. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date. Any extra months on your passport over 10 years may not count towards the minimum period needed.


    You need a full 10 year passport valid for 6 months after your return to the UK. You will need a visa to enter Jordan. The Jordan visa is included in the price of your holiday. On arrival in Amman our representatives will meet you prior to immigration and this will be provided to you free of charge. For British passports endorsed in any way and all other passports, please ask the Jordanian consulate (020 7937 3685).

  • In many destinations, you can arrange adventure activities, either through Llama Travel or through Llama Travel. If you are interested in taking any of these, please make sure you are covered by your travel insurance.

  • Some countries have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.

    Countries in Africa have particularly strict requirements regarding children travelling, and in both South Africa and Namibia, children need to carry an unabridged birth certificate. Additionally, in Namibia, adults travelling with children where they are not the biological or legal guardians of those children, should be in possession of an affidavit statement from the child’s parents giving consent for their travel.

    Such requirements do change from time to time, and although we try to keep abreast of such changes and update this information, if you are travelling with children, we suggest you check current requirements carefully.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents in destination will give you final details for hotel and excursions when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

  • Cards are widely accepted in most hotel and restaurants, and cash machines are common in most destinations. However, when travelling to remote areas, it is advisable to take cash, as it is difficult to withdraw or change money. Travellers cheques are no longer widely used, so it may be inconvenient to take these.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals from your account when you are away. Some banks say that this is not necessary, however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

    More information on the situation regarding money, budgeting and tipping in specific countries is in the country information below.

When Your Are Travelling

  • For all wildlife excursions, please always follow the instructions of your guide, both for the animals’ welfare and for your safety. Staff are experienced at dealing with wildlife, but by their nature, excursions involving exposure to wild animals will always carry some risk.

    If you take a safari in Africa, you will be with an experienced guide at all times, who is usually unarmed. All of the game drives run according to schedule, although unexpected delays can occur, which the guide will deal with as quickly and safely as possible. Being in the wilderness means that the environment is unpredictable, so the unexpected can happen. For any excursions taken on foot, there will be a safety briefing to inform you of the possible dangers.

  • Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

    Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

    Please also check the Foreign Office travel advice for the countries you are visiting at

  • Attitudes towards lesbian, gay, bisexual and transgender (LGBT) travellers around the world can be very different from those in the UK.

    In Latin America and Europe, attitudes can sometimes be more conservative than in the UK, but there are not usually problems.

    In some African countries, including Zimbabwe and Kenya, same sex relationships are illegal and conservative attitudes prevail. However, hotels and lodges do not discriminate and LGBT couples can share rooms. In much of Africa, public displays of affection may attract negative attention, especially with LGBT couples, although the majority of people are friendly to visitors, irrespective of gender and sexual orientation. In South Africa, the authorities have introduced legislation which bans any discrimination on the basis of sexual orientation.

    The UK Foreign Office has information LGBT travel on their travel advice for individual countries, found at

Health & Fitness

  • Please consult your GP or a travel clinic about health and vaccination requirements. Advice for travellers is available at

    When travelling, stomach illnesses are not uncommon due to changes in diet. We suggest you only drink bottled water and avoid ice in drinks. If you are unsure if salads and fruit have been washed in purified water, it is best to avoid them.

    If you suffer from a disability or condition and are worried whether this will affect the enjoyment of a holiday, please call us. We will do our best to help. We recommend that you bring any medicines you require from the UK.

    If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary. If you do experience any problems, please seek appropriate medical attention.

    Outside of major cities, medical facilities can be basic, meaning a lengthy transfer if hospital attention is required.

    Latin America

    Yellow fever and / or malaria precautions are recommended for visiting the jungle, Iguazu Falls and some parts of Colombia, Guatemala, Costa Rica, Brazil, Peru and Ecuador. Yellow Fever certificates are sometimes required if you have recently visited a country with an infected area. Children under 6 require proof of vaccination against polio to enter Brazil. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old. If you are pregnant or planning on becoming pregnant, please speak to your GP about zika. Please seek medical advice before you travel.

    Parts of South America are at high altitude. Most visitors do not suffer major problems. However, shortness of breath is common and we advise you to take things calmly during your first day at altitude. If you suffer from a heart or lung condition, or think that you may suffer due to the altitude, please consult your GP.


    Malaria precautions are highly recommended when visiting the Kruger National Park in South Africa, Victoria Falls in Zimbabwe, the north of Namibia, including Etosha, Botswana and Kenya. Yellow Fever vaccination is highly recommended for Kenya. Travellers entering many African countries, including South Africa and Kenya Africa, coming from a yellow fever zone must have a valid yellow fever vaccination certificate. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old.

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground. Even relatively mild activities can be strenuous at altitude. High altitude trekking is more strenuous than an equivalent length walk at low altitude.

Getting There

  • A holiday in Latin America or Africa inevitably means long haul flights, and usually at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare. You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Flights are sometimes operated by another airline in the appropriate airline alliance.

  • Many airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class, although sometimes airlines have special offers and prices may be lower. Call us for prices for the route and airline you are interested in.

    Premium Economy

    Some airlines offer Premium Economy cabins, which provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    Other airlines offer standard economy class seats with extra legroom for additional cost.

    Business Class

    Many airlines have long haul business class cabins with seats which convert into full flat beds and often have a privacy screen.

    Business Class within Europe is often similar to economy class seating, but with better meals and middle seats are often left empty.

  • Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, we will advise you in advance. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

    There may be additional luggage restrictions for specific countries. In this case, details of this will be in the country information below.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For internal flights, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.


    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot guarantee specific seats.

  • Depending on the route and the airline, if you would like to break your journey to or from your final destination, and add a stopover to your holiday, this may be possible. Please ask us for information.

  • If you are interested in arranging your own international flights, this is sometimes possible. Please ask us for details of this and any discount we can arrange for removing international flights. Please do not book your flights until we have reconfirmed all services with our suppliers and you have checked the confirmation invoice.

  • All people transiting in a third country need to make sure they comply with any immigration requirements for that country.

    This is especially the case when in transit in the UK when flying to Latin America. In this case, you must comply with US immigration requirements. It is your responsibility to ensure that you comply with these requirements before you travel. Failure to do so may result in you being denied boarding on your flight to the US and, at best, a last-minute and probably expensive re-routing avoiding the US. It is important, therefore, that you follow these procedures carefully.

    If your flight to Latin America involves a stop in the US, you will be subject to US immigration control upon entry to the US. If you qualify for the US Visa Waiver Program, you are able to avoid the need to apply for a visa, but still need to enter your details online on the US State Department website. If you do not qualify for the US Visa Waiver Program, you must apply in person at a US embassy for a US visa. Please make sure that you do this in good time.

    If you are a UK citizen and have a UK passport, you may qualify for visa-free travel. You will require a machine readable passport to qualify for the ESTA Visa Waiver Program (so you do not require a visa to enter the US). A machine readable passport has the holder's personal details (name, date of birth, nationality and passport number) contained in two lines of text at the bottom of the photo page. This appears as two lines of letters, numbers and chevrons (">>>>>") printed across the long edge of the photo page. It must be also include an integrated circuit chip capable of storing the biographic information from the data page, a digitized photograph and other biometric information.

    Please note, holders of passports indicating that the bearer is a British Subject, a British Dependent Territories Citizen, British Overseas Citizen, British National (Overseas) Citizen or British Protected Person do not qualify for travel without a visa. A passport which states that the holder has Right of Abode or indefinite leave to remain in the UK does not quality for visa-free travel.

    If you have been arrested, even if the arrest did not result in a criminal conviction, or if you have a criminal record, you will need a visa.

    If you have any doubts about whether you qualify for the Visa Waiver Program, please check with the US embassy. Full details can be found on the US embassy’s UK website at:

    Many European, Australian and New Zealand passport holders also qualify for the Visa Waiver Program as long as the passport is machine readable and complies with the relevant criteria. Please see the US embassy website for a list of countries which qualify for the Visa Waiver Program. It is important that you check the website of the US Embassy in the country of passport nationality for any further changes before you travel.

    Details of the ESTA Visa Waiver Program can be found on the US State Department website at

    In addition to the Visa Waiver Programme, the US Transportation Security Authority requires anybody flying through the United Sates to supply specific passenger information prior to their international flight.

Travelling in Mexico

  • The climate around Mexico City and Oaxaca is mild, with relatively consistent temperatures year-round. March, April and May are the warmest months, and November to February tend to be the coolest, with averages of 14°C. Most rainfall occurs during the summer months of June to September. The months of December, January and February are usually dry, but rain can fall throughout the year so waterproofs are advised.

    Due to its elevated location, San Cristobal also has a mild, spring-like climate, with an average temperature of around 15°C. On sunny days, the city can feel quite hot, but the temperature drops considerably during wet weather, so a mix of warm and cooler weather clothing is advisable.

    Descending into the tropical climate of the Chiapas lowlands (for Palenque), the Yucatan (for Merida) and the Riviera Maya, humidity is high year-round and temperatures sometimes exceed 30°C. There is an average of 12 daylight hours and high factor sun protection is essential. Waterproofs are advised year-round, although the wettest months are from June to October.

    Insect repellent is recommended for visiting the jungle around Palenque, Merida and the Caribbean Coast. Closed, comfortable shoes such as trainers or lightweight walking shoes are suitable for day excursions. Be sure to bring beachwear for your time on the coast.

    You can bring whichever luggage you feel most comfortable with: suitcases, soft bags and rucksacks are fine.

    Electricity in Mexico is 11V, and plugs are of the flat two-pin type.

    Having a photocopy of your passport with you at all times is recommended.

    Please bring any medication you may require from the UK.

  • The Mexican currency is the Mexican Nuevo Peso, known simply as the Peso. Sterling isn’t easy to exchange in Mexico so carrying US Dollars is advised. Note that it is only possible to exchange cash in banks or at bureaux de change. UK debit and credit cards are widely accepted in shops and restaurants, and ATM's are readily available, although it is good to carry a small reserve of cash.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals on your account when you are away. Some banks say that this is not necessary; however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  • Tipping in Mexico is customary but by no means obligatory. In most circumstances, such as restaurants and tour guides, 10 -20% is appropriate. Drivers should receive US$3-5 per day for group tours and $10 for private tours. It is not customary to tip taxi drivers.

  • Most people are familiar with the concept of tacos, guacamole and enchiladas, but arriving in Mexico you will discover that Mexican food is a lot richer than the Tex-Mex movement would have you believe. The cuisine is understood to be a fusion of traditional local ingredients, and those ingredients and cooking styles introduced by the Spanish. Staple ingredients include corn, beans, avocados, tomatoes, chilli peppers and rice, as well as meat, cheese and a rich variety of herbs and spices.

    The style of food varies across Mexico, with different spices and other ingredients adapted according to the local conditions. For example, the Yucatan Peninsula cuisine is based on the Maya culture, with influences from a diverse range of cultures from Middle Eastern to Caribbean, and uses local ingredients such as tropical fruits and traditional cooking methods such as pit ovens. By contrast, Mexico City for the most part relies on produce brought in from other parts of the country. Here street food reigns supreme with taco stands and Torterias (tortas are sandwiches similar to subs) battle it out for passing trade. While the ingredients and style of cooking varies from area to area, staples like the aforementioned tacos and tortas are found in most parts of Mexico. Another staple found across the country is mole (pronounced mo-leh), an umbrella term for sauce. Moles also vary from place to place, but usually they contain a fruit, chili pepper, nuts and spices.

  • Hotels in Mexico include breakfast. Besides that, a simple set-menu lunch will cost US$3-4.50 per person, while a nice dinner with alcoholic drinks will set you back about US$11-16 per person.