Fantastic Experiences, Great Value

020 7263 3000

Treasures of El Dorado

Cartagena, Colombia
Cocora Valley, Colombia
Coffee Region, Colombia 1207
Botero Plaza, Medellín, Colombia
Bogotá, Colombia
Valle Cocora, Colombia
Incl flights, accommodation & transfers
From   £2499 £2249
13 days

Holiday highlights

  • Stay in a traditional hacienda in the heartland of the Coffee Region.
  • Explore Cartagena on the Caribbean Coast, the jewel of the Spanish Empire.
  • VisitBogotá, Colombia's cosmopolitan capital nestled high in the Andes.
  • Soak up the vibrant energy of the innovative Medellín and colourfulGuatapé.

View this Itinerary in Photos

 

  • Fly from the UK to Bogotá. Transfer to your hotel and check-in to get some rest after your flight. Depending on the time you arrive, either relax or head out to explore this vibrant capital. Your hotel is located in Zona T, a trendy, modern part of the city with many dining options and bars. During the day there are plenty of cafes to frequent, as well as a large park where you can people-watch as Bogotá’s well-heeled residents parade past. You can also head into the old town to get a feel for the city’s colonial past.

    Meals included: Meal included on the trans-atlantic flight.

  • Enjoy a free day to explore the city independently or take the optional Historic Bogotá excursion. Visit the local market to try fruit, Plaza Bolivar to appreciate its colonial influences, and take the funicular up Monserrate Hill for spectacular views across the city. Finish at the fantastic Botero Museum, home to a superb collection of Botero’s works, as well as many  pieces of European art. You then return to your hotel, or you can remain in the centre, perhaps to visit the Gold Museum. 

    Meals included: Breakfast at the hotel.

  • An early visit to Lake Guatavita, two hours north of Bogotá, where the famous Colombian legend of El Dorado originated, as the indigenous people threw gold pieces into the lake as an offering to the gods. Hike to the lagoon and hear about the famous story, before stopping for lunch at a local restaurant. Then fly from Bogotá to Pereira in the Coffee Region. Colombia's Coffee Triangle is a part of the Colombian Paisa, a region famous for growing and producing Colombian coffee, considered by many to be the best in the world. You will be met at the airport and transferred to your hacienda-style hotel, located near Pereira, in the early evening. 

    Meals included: Breakfast and lunch.

  • Take the optional Coffee Plantation excursion,  heading out to a working coffee plantation to learn about the journey of coffee, from bean to cup. A guide will take you through each stage in the process, giving you an insight into the inner workings of a Colombian coffee farm. Have lunch at the hacienda, then return to your hotel. Alternatively, spend the day relaxing in and around your hotel, wandering in the garden and lazing by the pool.

    Meals included: Breakfast at the hotel. Lunch is included on the Coffee Plantation excursion.

  • The Cocora Valley is one of Colombia’s most surreal landscapes, where the Quindio wax palms, Colombia’s national tree, dominate the skyline. The Cocora Valley excursion includes a guided walk in the cloud forest, with the opportunity to spot local bird life like hummingbirds and condors. It also visits the charming town of Salento with its pretty streets and craft shops, where you have lunch before playing the traditional Colombian bar game of Tejo, involving throwing metal pucks into targets containing gunpowder. Alternatively, enjoy the day lazing in and around the hotel.

    Meals included: Breakfast at the hotel, lunch is included on the Cocora Valley excursion.

  • Take a three-to-five hour road journey through beautiful scenery to Medellín, arriving in the late afternoon, where you are greeted by the sight of high-rise buildings sitting against a backdrop of the Andes. Transfer to your hotel in the neighborhood of Poblado. Medellín is often touted as one of the world’s most innovative cities, and arguably El Poblado is its beating heart. You will find top class restaurants, cultural attractions and parks all within easy walking distance of one another.

    Meals included: Breakfast at the hotel.

  • Take an optional half day Inspirational Medellín excursion, which focuses on the city’s transformation from the days of Pablo Escobar’s rule to the current vibrant and innovative city it is today. Begin the tour with a visit to Escobar’s grave then continue to the Parque de las Esculturas (sculpture park) in the city centre to see some of Fernando Botero’s work, which depicts life during Escobar’s reign. Next, ride on the Metro Cable Car for views of the city, then visit one of the transformed districts and ride on one of Medellín’s famous innovations, the public escalators that go up the hillside in poorer districts, connecting them to the city.

    Meals included: Breakfast at the hotel.

  • Take the optional Colourful Guatapé excursion to discover one of Colombia’s prettiest towns, about 90 minutes east of Medellín. If you feel up to it, climb 654 stairs to reach the top of El Peñól rock for a spectacular view of the surrounding lake and nearby towns. Spend time wandering through the colourful streets and vibrant plazas, have lunch then enjoy a boat ride around the reservoir. 

    Meals included: Breakfast at the hotel. Lunch is included on the Colourful Guatapé excursion.

  • In the morning, visit a flower farm near Santa Elena before catching a flight to Cartagena, a colourful, well-preserved sea-port town, with a vibrant energy bursting from its winding cobbled streets.

    Meals included: Breakfast at the hotel.

  • Explore the former jewel of the Spanish Empire independently, or join the Colonial Cartagena excursion, which visits significant points of interest, such as the formidable San Felipe Fort, built in the 17th century to protect the city from pirates, and La Popa Hill with its stunning views of the bay. Along the way, learn about the city’s historical influences and cultural heritage. Explore the cobbled streets of the colonial city, with a chance to try local snacks along the way. 

    Meals included: Breakfast at the hotel.

  • Wander along the city streets or walk along the ramparts of Las Murallas, a sea wall lined with cannons and watch towers, built to defend the city from pirates. You could also visit the Inquisition Palace, where instruments of torture are on display. Alternatively take a short boat ride to spend the day relaxing on the white sand beaches of Islas Rosario.

    Meals included: Breakfast at the hotel.

  • Depending on your flight time, you have a final chance to explore Cartagena before you fly to Bogotá and connect to your overnight flight to the UK. 

    Meals included: Breakfast at the hotel. Meal included on the transatlantic flight.

  • Your flight arrives in the UK.

Accommodation

Accommodation in Bogotá

Novotel Bogota Parque de la 93

Included
Superior Room, Novotel Bogotá Parque 93, Colombia

Standard Hotel: A chic hotel in Bogota with elegant rooms, designer features and facilities such as a fitness centre, bar and restaurant.

Why stay here: This hotel has great facilites and a convenient location near the park and many good restaurants. 

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, fitness centre, terrace, garden and bar.

• Thehotel offers room service, a 24-hour front desk, luggage storage, laundry facilities, free private parking and a shuttle service.

About the room

All rooms have a bath, flat-screen TV, hairdryer, ironing facilities, free toiletries and minibar.

Room types available

Standard Room

EK Hotel

£60
(£60 Single Supplement)

Superior Hotel: A contemporary hotel in Bogota’s financial district close to great bars and restaurants. It has well-sized rooms with stylish decor, and there are good amenities on offer, like a gym, restaurant and laundry. 

Why stay here: This hotel has a sleek design, comfortable rooms and offers great service.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a bar, restaurant, gym and sauna.

• The hotel offers a shuttle service, laundry, business centre, 24-hour front desk, meeting/banquet facilities and room service.

About the room

All rooms havea private bathroom, flat-screen TV, hairdryer, towels, linen and free toiletries.

Room types available

Superior Room

Accommodation in Coffee Region

Hotel Sazagua

Included
Hotel Sazagua, Pereira (Coffee Region), Colombia
Llama Travel Customer Rating
Overall
81%
81%
Service
86%
86%
Location
67%
67%

Standard Hotel: A traditional hacienda-style hotel, located in beautiful countryside, with an outdoor pool, sauna, restaurant and panoramic views. The rooms have en-suite bathrooms and colourful decor.

Why stay here? When spending time in Colombia's coffee region, you cannot beat staying in a hacienda in the heart of the countryside. Hotel Sazagua has a cheerful style and offers beautiful views. Relax in the outdoor pool before trying some typical Colombian food in the restaurant. 

Hotel facilities

• Spa and wellness centre

• Restaurant and an outdoor pool

•  Lovely outdoor common areas and beautiful gardens

About the room

All rooms have a safety deposit box, air-conditioning and en-suite bathrooms.

Room types available

Standard room

 

Accommodation in Medellín

NH Collection Medellín

Included
NH Collection, Medellín
Llama Travel Customer Rating
Overall
83%
83%
Service
78%
78%
Location
75%
75%

Standard Hotel: A chic and modern 134-room hotel located in the heart of Medellín. Comfortable king-size beds are the norm and there are good amenities like a rstaurant, gym and spa.

Why stay here?  The hotel has a convenient location and rooms are spacious and comfortable.

Hotel facilities

• A gym and spa

• Restaurant and bar

• Outdoor pool and terrace area

About the room

All rooms have king-size beds, air-conditioning, high-speed WiFi and digital safes, as well as a minibar and en-suite bathroom.

Room types available

Superior room

Accommodation in Cartagena

Hotel Santa Catalina

Included
Rooftop Pool, Santa Catalina Hotel, Cartagena, Colombia
Llama Travel Customer Rating
Overall
75%
75%
Service
80%
80%
Location
99%
99%

Standard Hotel:  A brand-new hotel in central Cartagena, a short walk away from the famous city walls. There is a rooftop infinity swimming pool, sun terrace with lovely views, a restaurant, terrace bar and garden.

Why stay here: The hotel boasts an excellent location in Cartagena’s characterful Old Town and the rooftop pool provides a great setting for relaxing after day of sight-seeing.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• Rooftop swimming pool.

• Gorgeous terrace with views across the city's rooftops.

About the Room

All rooms have WiFi, an en-suite bathroom, and air conditioning.

Room types available 

Standard Room

Ananda Boutique

£75
(£75 Single Supplement)
Facade, Ananda Boutique, Cartagena, Colombia
Llama Travel Customer Rating
Overall
93%
93%
Service
93%
93%
Location
99%
99%

Superior Hotel: A recently renovated, beautiful colonial house in Cartagena’s old town, with a heated pool on the roof terrace, a restaurant, bar and jacuzzi. Rooms have air conditioning and are very comfortable, with high ceilings.

Why stay here? This is an oasis in the heart of the walled old town, with a lovely pool, jacuzzi and rooftop seating. The hotel is small with attentive service and very comfortable rooms.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar, an ourdoor heated pool on the sun terrace, an outdoor jacuzzi, a garden and a spa.

• The hotel offers room service, a 24-hour front desk, luggage storage and laundry facilities

About the room

All rooms have air conditioning, WiFi, a TV, a telephone, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Junior suite

Excursions

Excursions Package

Colombia Excursion Package Save £126

Take the Historic Bogotá, Inspirational Medellín, Coffee Plantation, Cocora Valley. Colourful Guatape and Colonial Cartagena excursions together for a discounted price.

from £439

Historic Bogotá

£60

Experience daily life in the Colombian capital combined with an insight into Bogotá’s history on this half-day excursion which allows you to explore the historic centre as well as a funicular ride up Monserrate Hill. Sample local fruits in the market, then ride the funicular to the top of the hill for 360 degree views across the high-rise city, against a backdrop of the graceful Andean peaks. Visit La Candelaria neighbourhood with its main square and colonial buildings, then explore the Fernando Botero museum. You return to the your hotel or can remain in the centre, perhaps to visit the Gold Museum.

Full Description:

After breakfast, head to La Plaza de Mercado Paloquemao, one of Bogotá's biggest and most interesting markets, where a variety of local produce can be found. Try some of the exotic fruits, and perhaps buy a traditional Colombian snack, then explore the flower market and the popular food stalls to get a feeling for daily life in the capital. Transfer to Santuario de Monserrate, a symbol of Bogotá. Ride the funicular up the hill, rising another 500m above the city to be at an altitude of 3,140m. The site offers an incredible panorama of the city on one side and the Andes on the other. Ride back down and continue to the historical quarter of La Candelaria in the colonial downtown, one of the most fascinating parts of Bogotá and an excellent example of Spanish colonial architecture. Visit the main square Plaza de Bolivar, where a statue of the great liberator Simon Bolivar is located. The square has been used for civil and military purposes over the years, including a bullring, a marketplace and the site where many executions were held. The cathedral, on the eastern side of the plaza, has been built on the same spot where Bogotá's first church was built in 1539, and houses an important collection of religious artifacts including textiles and art from the last four centuries. You end with a visit to the fantastic Botero Museum, a colonial house exhibiting some of Fernando Botero's unique works of art, as well as some from his collection including Picasso, Renoir, Dalí, Matisse, Monet and Giacometti. After the tour, you may wish to remain in the historic centre to explore some of Bogotá's sights on your own, including the iconic Gold Museum.

Coffee Plantation

£120
Coffee Region, Colombia 1207
Llama Travel Customer Rating
82%
82%

The ‘Zona Cafetera’ is famous for producing Colombia’s signature Arabica coffee and a holiday to Colombia would not be complete without a visit to a coffee plantation. Tour the Hacienda Venecia’s  plantation to see the transformation from coffee bean to cup, and sample some for yourself before having a scenic lunch in the hacienda. Then return to your hotel.

Full Description:

Colombia is the biggest producer of Arabica coffee in the world, and it is the most exported crop in the area. Driving the local economy and providing employment to locals, it is of great importance to the local population. The Hacienda Venecia runs a half-day tour of the plantation during which you will learn about each stage of coffee production; from the importance of soil composition, to bean selection, roasting and tasting. The expert guided tour will allow you to discover the elements which contribute to making Colombian coffee so distinctive, and at the end you will be able to taste the coffee they produce. Exploring the plantation also affords lovely views of the landscape. After the coffee tour, lunch is served at the hacienda, allowing you  time to relax and enjoy the ambience before returning to your hotel.

Cocora Valley

£120
Quindio wax palms, Cocora Valley, Colombia
Llama Travel Customer Rating
80%
80%

This full-day guided tour takes you to one of the most surreal landscapes in South America, where tall Quindio wax palms, the national tree and symbol of Colombia, dominate the skyline. Take a guided tour of the cloud forest, where you can appreciate the natural splendor of the valley and possibly spot hummingbirds, before exploring the charming nearby town of Salento, and playing the traditional bar game of tejo. Lunch is included.

Full Description:

About an hour from the hotel, the Cocora Valley is a protected area of cloud forest best known as one of the few rare natural habitats of the national tree and symbol of Colombia, the Quindio wax palm. Growing up to 60 metres tall, the Quindio wax is the tallest palm in the world and has a slender cylindrical trunk and crown of fronds giving it an almost windmill-like appearance. When the trees were a common sight across Colombia, Christian worshippers used to cut palm fronds from their wax palm trees to celebrate Palm Sunday, waving the branches in celebration of Christ’s triumphal entry into Jerusalem. Today, the Quindio wax palm is a rare and protected species, existing almost exclusively in the Cocora Valley, where they rise above the cloud-shrouded forest and create a stunning and surreal landscape. Enjoy a guided walk through the cloud forest, where you can take in the natural splendour of the valley and, if you are lucky, glimpse some of the local wildlife such as hummingbirds, condors and the yellow-eared parrot, which actually builds its nests in the hollow trunks of the palms. Have a leisurely lunch in a restaurant at the park’s entrance before exploring the nearby charming small town of Salento, where you can relax and explore the local shops and taverns. In Salento you can also try your hand at Tejo, a traditional Colombian bar game, before heading back to the hotel in the afternoon.

Inspirational Medellín

£70
Botero sculpture, Medellín
Llama Travel Customer Rating
87%
87%

Medellín is a remarkable city which has totally transformed itself in the years since Pablo Escobar's death. This tour focuses on the changes the city has undergone to become one of the most  innovative and creative places in Latin America. 

Full Description:

Begin the tour with a visit to the grave where the late drug lord Pablo Escobar is buried. Next you will head to the Parque de las Esculturas (sculpture park) in the city centre, where you will see some of the iconic sculptures by Botero, one of Colombia's best-known artists whose art depicts life during Escobar's reign. Finally, ride the Metrocable up the hillsides of the city to glimpse one of its award-winner social innovation projects, the publica escalators which link the affluent city centre to the poorer neighbourhoods which creep up the slopes. You can also enjoy fabulous views of the city from up above.

Colourful Guatapé

£130

Less than two hours from the city of Medellín, Guatapé is a small town known for its colourful buildings and most of all, the ‘Piedra del Peñol’. If you feel up to it, this 200-metre-high rock is best experienced by climbing 654 steps to the top. The hard work is worth it, as you are rewarded with fantastic views of the lake and nearby towns and villages. Spend time wandering the town’s pretty streets and charming plazas, lined with brightly coloured houses, shops and restaurants. Have lunch then take a boat trip to explore the reservoir, before returning to the city.

Full Description:

In the morning, leave Medellín and head to the town of Guatapé, and visit the enormous El Peñol rock. The drive is around two hours, taking you through the outstanding landscape of the Antioquia region. Guatapé is set on a reservoir created by the Colombian government for a hydro-electric dam, and in the middle of the reservoir you'll find the famous Peñol Rock. When you arrive at the rock, those who feel up for it can walk up the 654 steps to reach the top, from where you can admire the pristine lakes and nature surrounding Guatapé. Have some time to rest and take in the views then head back down the steps. Then visit the picturesque town of Guatapé where all of the houses are painted in rainbow colours. Stroll around the pretty streets, sit in a vibrant square and watch daily life go by in one of Colombia’s most colourful towns. Have lunch, then finish with a tour of the Guatapé reservoir on a half-hour boat trip, before returning to Medellín in the late afternoon.

Colonial Cartagena

£65

Discover the real Cartagena on this varied half-day tour which takes you from the enormous fortress to the narrow colourful streets of the historic centre. Start with a fabulous panoramic view of the city’s old town and port from the Monasterio de La Popa, which dates back to 1606. Continue to the San Felipe Fortress, a formidable castle built in the seventeenth century to protect the city from pirates. Walk around the fortress and learn about the castle’s construction, the engineering feats, the tunnels, underground galleries and passageways. Then enjoy a walking tour in the old town, as local vendors fill you with tasty treats.

Full Description:

Cartagena perfectly combines the charm of Spanish colonial architecture with exotic scenery and beautiful Caribbean waters. Start with a panoramic view of the city from the Monasterio and Iglesia de La Popa. Formerly known as the “Popa del Galeon” and famous for resembling the stern of a galleon, the church and monastery's vantage point mean you can enjoy 360º vistas across the city, the sea and the port. Continue to San Felipe Fortress, considered to be one of the most important works of Spanish military engineering in South America. Cartagena was known as one of the great treasure ports of the Spanish Empire, and as a result was an attractive plunder site for Caribbean pirates. In response to constant raids and pillages, the city defended itself with increased fortifications; building walled compounds, castles and a labyrinth of misleading winding streets around the port. Spend some time exploring the ramparts and battlements and discovering the history of San Felipe.Continue to Bovedas, a collection of archways built into the city wall, used until the end of the 1700s to house arms before becoming a prison. Nowadays, it's an artisan craft area where you can buy local handmade souvenirs. The next part of the tour gives you an insight into the daily life and culture of the locals, by experiencing their culinary culture. Whet your appetite as you wander through the streets of the old town, where you try sweet and savoury delicacies from vendors found around almost every corner. You then return to your hotel or continue to explore at your leisure.

2022

Thu 17 Nov - Tue 29 Nov Price £2499 SAVE £250 £2249 Single supplement Price £650 Book Now

2023

Prices include

Return flights from the UK; any internal flights; accommodation (bed and breakfast except where indicated); transfers; service of guides and local reps, UK airport taxes.

Prices do not include

Any optional excursions, travel insurance, tips.

Holidays without international flights

The above prices include return international flights from the UK. If you wish to arrange your own flights, we will reduce our prices accordingly. The reduction depends on when you travel, please call us for details.

Departure Airport

Flights are scheduled to be from London. Other airports may be possible, although a supplement sometimes applies.

Holiday Information

All the practical information you need regarding your trip is found here. From how to prepare before you leave and travelling to your destination, to advice on travelling within your country of choice.

About Your Holiday

  • Prices listed are per person and based on two persons sharing a room and include all flights from the UK and within destination, service of guides and reps (please note that tips are not included), accommodation and all transfers and excursions listed in the itinerary. Where applicable, entrance fees, taxes and charges are included in our prices at the rates advised to us at the time of preparation. An adjustment will be made to your price if any of these change before your holiday. UK airport taxes are included.

  • All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

  • In many cases, the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will normally operate this just for you.

    In some cases, we operate more traditional tours, with the same Llama Travel group travelling together for the majority of the holiday, which allows land travel from one location to another. This is particularly the case for our European tours, and in this case we may have a minimum number of travellers required to operate the group.

    Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. These will usually be in English, although in some places, especially on wildlife excursions, the excursions may be operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

    We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

    Group Size
    Most holidays can operate with a minimum of 2 passengers, but some holidays have a higher minimum group size. If we have fewer than the minimum number of passengers, we will let you know two months before departure. In this case, we will refund you any monies paid or offer you an alternative option. It may be possible to operate the trip for fewer than 4 passengers for an additional cost.

    All holidays in Europe have a minimum group size of 4 passengers, except Iceland which has a minimum group size of 6passengers.
    All holidays in Namibia or South Africa have a minimum group size of 6 passengers.
    All holidays in Kenya have a minimum group size of 6 passengers.
    All holidays in Costa Rica and Mexico have a minimum group size of 4 passengers.

Booking Conditions

How To Book

  • To book a holiday or discuss your requirements, please call us on 020 7263 3000. We can usually confirm availability immediately, but may need to check with a supplier first.

  • You can pay your deposit by bank transfer, cheque, standard UK debit card or non-premium UK personal Visa / MasterCard credit card. Balance payments can be made by bank transfer or cheque. We do not accept cards for balance payments. We are unable to accept cash.

Before You Go

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents in destination will give you final details for hotel and excursions when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

  • Cards are widely accepted in most hotel and restaurants, and cash machines are common in most destinations. However, when travelling to remote areas, it is advisable to take cash, as it is difficult to withdraw or change money. Travellers cheques are no longer widely used, so it may be inconvenient to take these.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals from your account when you are away. Some banks say that this is not necessary, however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

    More information on the situation regarding money, budgeting and tipping in specific countries is in the country information below.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy, but good medical insurance should cover medical evacuation and repatriation. If you are going to be taking part in any activity, please ensure your policy covers you for this, especially if this involves high-altitude trekking, such as the Inca Trail.

  • To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

    Latin America

    Visas are not required in advance for British citizens for any Llama Travel Latin American destination. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Peru (020 7838 9223); Ecuador (020 7451 0040); Argentina (020 7318 1340); Chile (020 7222 2361); Brazil (020 7747 4500); Colombia (020 7589 5037); Bolivia (020 7235 4248); Costa Rica (020 7706 8844); Guatemala (020 7351 3042); Mexico (020 7499 8586), Panama (020 7409 2255).

    If you are flying via another country, especially the US, you need to comply with the appropriate immigration requirements. Please ask us for details.

    You need a full 10 year passport valid for 6 months after your return to the UK. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date. Any extra months on your passport over 10 years may not count towards the minimum period needed if you are transiting in Europe.

    There is an entry fee to enter Chile for citizens of Australia, the US, Canada and some other countries which must be paid upon arrival. There is also an entry fee for US and Canadian citizens visiting Argentina, which must be paid in advance online.

    If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate.

    Africa

    British nationals can enter Morocco, South Africa, Namibia and Botswana for a visit of up to 90 days without a visa. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Morocco (020 7724 0624); South Africa (020 7451 7299); Namibia (020 7636 6244); Botswana (020 7499 0031). You need a passport valid for 6 months after your return to the UK. For South Africa, you need a passport with two blank pages.

    For Zimbabwe, British nationals will be granted with a KAZA Univisa (valid for travel between Zimbabwe and Zambia and day trips into Botswana) visa, for a fee (US$ 50 per person, paid in cash). This is easiest to obtain upon arrival at the airport or border post, rather than via an agency in the UK. For British passports endorsed in any way and all other passports, please ask Zimbabwe consulate (020 7836 7755). You need a passport valid for 6 months after your return to the UK.

    For Kenya, British nationals require a visa, which must be obtained online in advance. You can apply for single entry and transit visas on the evisas website. For more information, see the website of the Kenya High Commission. Children aged 16 and below do not require a visa to enter Kenya. For British passports endorsed in any way and all other passports, please ask the Kenya consulate (020 7636 2371). You need a passport with two blank pages, valid for six months after your return to the UK.

    If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate. In South Africa and Namibia, children under 18 must also carry an unabridged birth certificate.

    You need a full 10 year passport valid for 6 months after your return to the UK. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date. Any extra months on your passport over 10 years may not count towards the minimum period needed if you are transiting in Europe.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

    Europe

    You need a full 10 year passport valid for 6 months after your return to the UK. If you renewed your current passport before the previous one expired, extra months may have been added to its expiry date. Any extra months on your passport over 10 years may not count towards the minimum period needed.

    Jordan

    You need a full 10 year passport valid for 6 months after your return to the UK. You will need a visa to enter Jordan. The Jordan visa is included in the price of your holiday. On arrival in Amman our representatives will meet you prior to immigration and this will be provided to you free of charge. For British passports endorsed in any way and all other passports, please ask the Jordanian consulate (020 7937 3685).

  • In many destinations, you can arrange adventure activities, either through Llama Travel or through Llama Travel. If you are interested in taking any of these, please make sure you are covered by your travel insurance.

  • Some countries have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.

    Countries in Africa have particularly strict requirements regarding children travelling, and in both South Africa and Namibia, children need to carry an unabridged birth certificate. Additionally, in Namibia, adults travelling with children where they are not the biological or legal guardians of those children, should be in possession of an affidavit statement from the child’s parents giving consent for their travel.

    Such requirements do change from time to time, and although we try to keep abreast of such changes and update this information, if you are travelling with children, we suggest you check current requirements carefully.

When Your Are Travelling

  • Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

    Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

    Please also check the Foreign Office travel advice for the countries you are visiting at www.fco.gov.uk.

  • Attitudes towards lesbian, gay, bisexual and transgender (LGBT) travellers around the world can be very different from those in the UK.

    In Latin America and Europe, attitudes can sometimes be more conservative than in the UK, but there are not usually problems.

    In some African countries, including Zimbabwe and Kenya, same sex relationships are illegal and conservative attitudes prevail. However, hotels and lodges do not discriminate and LGBT couples can share rooms. In much of Africa, public displays of affection may attract negative attention, especially with LGBT couples, although the majority of people are friendly to visitors, irrespective of gender and sexual orientation. In South Africa, the authorities have introduced legislation which bans any discrimination on the basis of sexual orientation.

    The UK Foreign Office has information LGBT travel on their travel advice for individual countries, found at www.fco.gov.uk.

  • For all wildlife excursions, please always follow the instructions of your guide, both for the animals’ welfare and for your safety. Staff are experienced at dealing with wildlife, but by their nature, excursions involving exposure to wild animals will always carry some risk.

    If you take a safari in Africa, you will be with an experienced guide at all times, who is usually unarmed. All of the game drives run according to schedule, although unexpected delays can occur, which the guide will deal with as quickly and safely as possible. Being in the wilderness means that the environment is unpredictable, so the unexpected can happen. For any excursions taken on foot, there will be a safety briefing to inform you of the possible dangers.

Health & Fitness

  • Please consult your GP or a travel clinic about health and vaccination requirements. Advice for travellers is available at www.fitfortravel.nhs.uk.

    When travelling, stomach illnesses are not uncommon due to changes in diet. We suggest you only drink bottled water and avoid ice in drinks. If you are unsure if salads and fruit have been washed in purified water, it is best to avoid them.

    If you suffer from a disability or condition and are worried whether this will affect the enjoyment of a holiday, please call us. We will do our best to help. We recommend that you bring any medicines you require from the UK.

    If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary. If you do experience any problems, please seek appropriate medical attention.

    Outside of major cities, medical facilities can be basic, meaning a lengthy transfer if hospital attention is required.

    Latin America

    Yellow fever and / or malaria precautions are recommended for visiting the jungle, Iguazu Falls and some parts of Colombia, Guatemala, Costa Rica, Brazil, Peru and Ecuador. Yellow Fever certificates are sometimes required if you have recently visited a country with an infected area. Children under 6 require proof of vaccination against polio to enter Brazil. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old. If you are pregnant or planning on becoming pregnant, please speak to your GP about zika. Please seek medical advice before you travel.

    Parts of South America are at high altitude. Most visitors do not suffer major problems. However, shortness of breath is common and we advise you to take things calmly during your first day at altitude. If you suffer from a heart or lung condition, or think that you may suffer due to the altitude, please consult your GP.

    Africa

    Malaria precautions are highly recommended when visiting the Kruger National Park in South Africa, Victoria Falls in Zimbabwe, the north of Namibia, including Etosha, Botswana and Kenya. Yellow Fever vaccination is highly recommended for Kenya. Travellers entering many African countries, including South Africa and Kenya Africa, coming from a yellow fever zone must have a valid yellow fever vaccination certificate. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old.

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground. Even relatively mild activities can be strenuous at altitude. High altitude trekking is more strenuous than an equivalent length walk at low altitude.

Getting There

  • A holiday in Latin America or Africa inevitably means long haul flights, and usually at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare. You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Flights are sometimes operated by another airline in the appropriate airline alliance.

  • Many airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class, although sometimes airlines have special offers and prices may be lower. Call us for prices for the route and airline you are interested in.

    Premium Economy

    Some airlines offer Premium Economy cabins, which provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    Other airlines offer standard economy class seats with extra legroom for additional cost.

    Business Class

    Many airlines have long haul business class cabins with seats which convert into full flat beds and often have a privacy screen.

    Business Class within Europe is often similar to economy class seating, but with better meals and middle seats are often left empty.

  • Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, we will advise you in advance. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

    There may be additional luggage restrictions for specific countries. In this case, details of this will be in the country information below.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For internal flights, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

                        

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot guarantee specific seats.

  • Depending on the route and the airline, if you would like to break your journey to or from your final destination, and add a stopover to your holiday, this may be possible. Please ask us for information.

  • If you are interested in arranging your own international flights, this is sometimes possible. Please ask us for details of this and any discount we can arrange for removing international flights. Please do not book your flights until we have reconfirmed all services with our suppliers and you have checked the confirmation invoice.

  • All people transiting in a third country need to make sure they comply with any immigration requirements for that country.

    This is especially the case when in transit in the UK when flying to Latin America. In this case, you must comply with US immigration requirements. It is your responsibility to ensure that you comply with these requirements before you travel. Failure to do so may result in you being denied boarding on your flight to the US and, at best, a last-minute and probably expensive re-routing avoiding the US. It is important, therefore, that you follow these procedures carefully.

    If your flight to Latin America involves a stop in the US, you will be subject to US immigration control upon entry to the US. If you qualify for the US Visa Waiver Program, you are able to avoid the need to apply for a visa, but still need to enter your details online on the US State Department website. If you do not qualify for the US Visa Waiver Program, you must apply in person at a US embassy for a US visa. Please make sure that you do this in good time.

    If you are a UK citizen and have a UK passport, you may qualify for visa-free travel. You will require a machine readable passport to qualify for the ESTA Visa Waiver Program (so you do not require a visa to enter the US). A machine readable passport has the holder's personal details (name, date of birth, nationality and passport number) contained in two lines of text at the bottom of the photo page. This appears as two lines of letters, numbers and chevrons (">>>>>") printed across the long edge of the photo page. It must be also include an integrated circuit chip capable of storing the biographic information from the data page, a digitized photograph and other biometric information.

    Please note, holders of passports indicating that the bearer is a British Subject, a British Dependent Territories Citizen, British Overseas Citizen, British National (Overseas) Citizen or British Protected Person do not qualify for travel without a visa. A passport which states that the holder has Right of Abode or indefinite leave to remain in the UK does not quality for visa-free travel.

    If you have been arrested, even if the arrest did not result in a criminal conviction, or if you have a criminal record, you will need a visa.

    If you have any doubts about whether you qualify for the Visa Waiver Program, please check with the US embassy. Full details can be found on the US embassy’s UK website at: http://london.usembassy.gov/vwp3.html

    Many European, Australian and New Zealand passport holders also qualify for the Visa Waiver Program as long as the passport is machine readable and complies with the relevant criteria. Please see the US embassy website for a list of countries which qualify for the Visa Waiver Program. It is important that you check the website of the US Embassy in the country of passport nationality for any further changes before you travel.

    Details of the ESTA Visa Waiver Program can be found on the US State Department website at

    https://esta.cbp.dhs.gov.

    In addition to the Visa Waiver Programme, the US Transportation Security Authority requires anybody flying through the United Sates to supply specific passenger information prior to their international flight.

Travelling in Colombia

  • Due to its proximity to the Equator, lowland Colombia has a tropical climate; however, temperatures are lower in highland areas, including Bogotá and the coffee region, and vary significantly throughout the country. The coast is usually hot and humid, often with daytime highs of over 30°C, whilst in Bogotá night-time temperatures can drop to lower than 10°C. Therefore, a variety of clothing, suitable for hot and cold weather, is advisable. Rain is possible throughout the year, and can be heavy, so waterproofs are recommended. The wettest months are generally April to June and October to November. The coastal dry season is from December to March, during which there is little rain. Insect repellent is advisable, especially for the coffee region and the Caribbean areas.

    Electricity in Colombia is 110V, and plugs are of the flat two-pin type.

    We recommend you carry a copy of your passport with you at all times.

    Please bring any medication you may require from the UK.

    You can bring whichever luggage you feel most comfortable with: suitcases, soft bags and rucksacks are fine.

  • All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$15 – 20 for a meal, although many restaurants have excellent value set lunches for less than this. Hotel restaurants, especially in superior hotels, can be more expensive. Additionally, there are many upmarket restaurants, particularly in Bogotá and Cartagena, where you should expect to pay up to US$50 per person, or possibly more.

    Bar prices are similar to the UK and a small bottle of beer usually costs around US$2-3 in a hotel bar. This can be higher in more remote areas.

  • If you receive good service, you may want to leave a tip. This is completely at your discretion. For general excursions, if you want to tip guides, US$3 – 5 per person per day is usual if you are in a group. Approximately US$2 - 3 is usual for drivers or transfer staff. As tipping is not necessarily normal in restaurants, please give any tips directly to the person you would like to tip to ensure that they get it. In certain restaurants, a 10% service charge may be included in your bill, or the bill may mention that service is not included.

  • Whilst in Bogotá it is possible to sample regional specialties from throughout Colombia. Colombian food is quite diverse, with the coast, the Andes and jungle favouring different ingredients, allowing for an interesting mix. Many of these dishes can be found in the historic city centre, and Calle 11 has a number of tourist-friendly restaurants with menus in Spanish and English. One of the most popular dishes from Bogotá itself is ajiaco, a tasty soup containing shredded chicken, potatoes and tubers, and corn on the cob, served with rice and avocado. Another interesting and unique choice is chocolate santerfereño: hot chocolate served with cheese (to melt in the chocolate) and two types of bread. Cheap set menus can be a good option in more traditional restaurants, often with 3 courses and a drink for under £5. Bakeries, fresh fruit juice shops and street stalls are plentiful. Many of the upmarket restaurants featuring international cuisine are found in the newer Zona Rosa district (Zona G, Zona T and Parque 93).

    The most well-known dish to hail from Medellín is ‘bandeja paisa’, a tasty, although not so waist-friendly, plate showcasing many of Colombia’s favourite foods. The dish includes a generous variety of ingredients: red beans with pork, rice, a fried egg, plantain, minced meat, chorizo, an arepa (a type of corn flour pancake), black pudding, pork scratchings, avocado and hogao sauce. The bandeja, or platter in English, originated in the Andean region, so Medellín is the best place to try this much-loved meal.

    Hotel Sazagua in the Coffee Region has a restaurant offering international cuisine with a regional twist, and dishes based on family recipes. There are also reasonably priced restaurants in the area; however, a taxi ride is needed. Trout is the regional specialty.

    The restaurants in Cartagena offer a rich culinary variety, combining flavours and ingredients from the Caribbean, Europe, Africa and Asia. Lunchtime set menus offer good value for money, whilst high-end international cuisine is common in the historic centre. Fish and coconut rice are typical of the Caribbean region, whilst snacks include varieties of arepas (corn flatbreads), patacones (fried plantain) and fresh tropical fruit juices.

    There are several restaurants in Tayrona National Park, offering regional snacks, local and international food and drinks at reasonable prices. It is also possible to bring food and soft drinks into the park. Fish and seafood are the specialties of this area.

  • The currency in Colombia is the Colombian Peso (approximate exchange rate: COP4000 – GB£1). Travellers should take local currency or US dollars and not UK sterling, which is not widely accepted in any form. Credit and debit cards (Visa, MasterCard) can be used in many shops and restaurants, and can also be used to withdraw money from cash machines. There are cash machines in the centre of Bogotá and Cartagena. Please note that it can be difficult to use US dollar notes which have even the smallest tear. When changing US dollars into local currency, always use a reputable place to change: banks, hotels or exchange shops. Do not change money on the street if you can avoid it.

    When travelling to some of the more remote areas (e.g. the Tayrona National Park), it is advisable to take cash, as it can be difficult to withdraw or change money, or change travellers cheques. If taking travellers cheques, a high commission may be charged, especially if changing directly into dollars. Some hotels do not change travellers cheques so you may need to change them in a bank or exchange shop, therefore, please bear in mind opening hours.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals on your account when you are away. Some banks say that this is not necessary; however, we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.