Fantastic Experiences, Great Value

020 7263 3000

Magical Easter Island & Atacama Desert

Atacama Desert, Chile
Playa Anakena, Easter Island, Chile
Easter Island, Chile
Atacama Desert, Chile
Atacama Desert, Chile
Incl flights, accommodation & transfers
From   £3849
13 days

Holiday highlights

  • Explore the Atacama desert, the highest and driest desert on Earth.
  • Come face-to-face with the mysterious Moai on Easter Island.
  • Visit Santiago, Chile’s modern capital, framed by the snow-capped Andes.
  • Fly overnight from the UK to Santiago. A vibrant, bustling city exploding from the foothills of the Andes, Chile’s stylish capital city is filled with traditional markets, museums, art galleries, fine restaurants and theatres. With a backdrop of the magnificent snow-capped Andes, Santiago also has one of the most spectacular natural settings of any city.

    Meals included: Meal included on the transatlantic flight.

  • After a morning arrival in Santiago, you are met at the airport and taken to your hotel. The afternoon and evening are free for you to recover from your flight or explore Santiago at your leisure. Perhaps visit the 16th-century San Francisco Church and traditional markets of the old town, or explore the shopping malls and trendy restaurants in the bohemian Bellavista district. The city also has plenty of green parks and beauty spots; the views from atop San Cristobal hill are particularly stunning. Read our blog to discover 6 Things to Do in Santiago

    Meals included: Meal included on the transatlantic flight.

  • Spend a second day getting to know Santiago or take the full-day optional Vineyard & Valparaiso excursion, which takes you to the fascinating city of Valparaiso, where a series of funiculars transport you to the upper levels of the city for spectacular views. Also visit an idyllic vineyard in the Casablanca Valley, which produces some of Chile’s finest wines, for lunch and a wine tour. Return to Santiago in the late afternoon.

    Meals included: Breakfast at the hotel. Lunch included on the Vineyard & Valparaiso excursion.

  • Fly from Santiago to Calama and then transfer to San Pedro de Atacama, high in the desert at 2,400 metres above sea level. The highest and driest desert on earth, the surreally beautiful Atacama Desert is a striking combination of glistening salt basins, unique rock formations, fiery red canyons, turquoise thermal lakes, rising geysers and golden red sunsets. In the afternoon set out for your first desert excursion, a visit to the Valley of the Moon, a dramatic lunar landscape of barren hills and plains. Climb a sand dune to watch the colours of the surrounding mountains change from gold to red as the sun sets.

    Please note that if you stay in the Hotel Altiplanico, the excursions will be as in this itinerary below. If you stay in the Hotel Tierra Atacama, there is a menu of excursions, so you can choose which excursions you would prefer to take. Not all excursions operate every day from the Hotel Tierra Atacama.

    Meals included: Breakfast at the hotel.

  • After breakfast, drive to the Atacama Salt Lake, where the salt crystals stretch out for miles and flamingos gather to nest. Then drive through the Andes to the beautiful Altiplanic Lagoons of Miscanti and Miñique, stopping on the way to appreciate the panoramic views. At 4,500 metres above sea level, the lagoons are located in a stunning landscape of mountains and volcanoes, with unique flora and fauna. Walk along the lagoon shores before continuing to the town of Socaire for lunch, where a traditional farming lifestyle still thrives.

    Meals included: Breakfast at the hotel. Lunch is included whilst visiting Socaire.

  • Begin the day with an early 4am start for a 90-minute bumpy drive to El Tatio geysers. At 4,300 metres above sea level, these are some of the highest geysers in the world, and the water and steam jets create an incredible sight in the early morning light. You have breakfast here before visiting the village of Machuca, where ancient llama caravans used to rest. You return to San Pedro in time for lunch and a relaxing afternoon.

    Meals included: Breakfast is included on the tour to the El Tatio geysers.

  • Depending on your flight time, you have a final morning in San Pedro before you catch your transfer back to Calama for your flight to Santiago, where you will stay in the hotel opposite the airport.

    Meals included: Breakfast at the hotel.

  • Take a five-hour flight from Santiago to Easter Island. The most isolated inhabited island on earth, Easter Island is home to the enigmatic Moai, the monolithic stone head statues mysteriously created by an ancient civilization. On arrival, you are greeted by a traditional reception with flower necklaces before transferring to your hotel. You have the rest of the day free to explore the town of Hanga Roa.

    Meals included: Breakfast at the hotel.

  • The day begins with a scenic drive along the coastal road, past stoic Moai and beautiful ocean views, to Ranu Raraku, a volcanic crater which served as a quarry and supplied the stone for about 95% of the island’s Moai. Almost 400 Moai are still found in this area. Descend the volcano to the restored Ahu Tongariki, where 15 Moai, including the largest on the island, can be found. After lunch in a local restaurant, continue to Anakena, a beautiful white coral sandy beach with coconut palms, where you can swim in the Pacific. Return to your hotel in the late afternoon.

    Meals included: Breakfast at the hotel. Lunch at a local restaurant included on the island tour.

  • Drive to the Rano Kau volcano and visit the interesting ceremonial centre of Orongo. This was the centre of the birdman cult, where an annual race was held to bring back the first sooty tern egg from a nearby islet. There are also many petroglyphs here. In the afternoon, visit Ahu Akivi, an unusual site where the seven moai gaze out across the ocean rather than facing inland. Spend the evening relaxing at your hotel and enjoying your last night in one of the most unique places in the world.

    Meals included: Breakfast at the hotel.

  • Depending on your flight time, have a final chance to enjoy the island before you catch your transfer to the airport for your flight back to Santiago.

    Meals included: Breakfast at the hotel.

  • Depending on your flight time, perhaps spend your last day shopping for souvenirs in the marketplaces or visit one of the many museums. Transfer to the airport for your return overnight flight to the UK.

    Meals included: Breakfast at the hotel. Meal included on the transatlantic flight.

  • Your flight arrives in the UK.


Accommodation in Santiago

Plaza San Francisco

Plaza San Francisco, Santiago
Llama Travel Customer Rating

Standard Hotel: Hotel Plaza San Francisco is situated in the heart of Santiago, within walking distance of the city’s main tourist attractions. There are 146 rooms, each providing an en-suite bathroom and various other amenities. The hotel has an on-site restaurant and bar, a gym and heated pool.

Why stay here: This is a comfortable hotel in a nice location, which offers all standard amenities.

Hotel Facilities

• Wifi
• Restaurant and bar
• Fitness centre and heated pool
• 24 hour room service
• All rooms have a television, mini-bar wifi and air-conditioning

About the room
The rooms are spacious, with dark wood furniture and double beds. There is a mini bar, air-con, wifi and cable TV in all rooms.

Room types available
standard rooms

Hotel Cumbres Lastarria

(£200 Single Supplement)
Cumbres Lastaria, Santiago
Llama Travel Customer Rating

Superior Hotel: Cumbres Lastarria is a 70 room boutique hotel situated in the bohemian Lastarria neighborhood of Santiago. The hotel is intimate with personalised service, and boasts good amenities such as a fitness centre and the 8th floor restaurant. En-suite rooms are tastefully decorated.

Why stay here: The hotel has a good location in a lovely area, and the rooms are thoughtfully decorated.

Hotel Facilities
• En-suite rooms with safes and tea & coffee stations
• Outdoor pool
• Fitness centre
• restaurant

About the room
Rooms are large and uncluttered with en-suite bathrooms, double beds, tea and coffee machines and safety deposit boxes. All rooms also have flat screen TVs, wifi, air-con and a mini bar.

Room types available
Standard rooms

Accommodation in Easter Island

Hotel Puku Vai

Pool area, Hotel Puku Vai
Llama Travel Customer Rating

Standard hotel: Situated in the town of Hanga Roa, this hotel is within walking distance of some of Easter Island’s main attractions. The simple hotel is set amidst pretty gardens and has a large pool. Rooms are en-suite and overlook the garden. There is wi-fi, a laundry service and a bar/restaurant on site.  

Why stay here: The rooms are comfortable and spacious, with lovely views of, and easy access to the garden. 

Hotel Facilities

  • Wi-fi is available in public areas and is free of charge
  • Restaurant and bar
  • Pretty garden with an outdoor pool 

About the room

All rooms have air-conditioning, a safe, mini-bar, en-suite bathroom, garden view and direct access to the pool.

Room types available 

Superior room


Hotel Altiplanico

(£180 Single Supplement)
Exterior, Hotel Altiplanico, Easter Island
Llama Travel Customer Rating

Superior Hotel: This 16-room hotel, located 10 minutes outside of the main town, has large gardens, with trails offering sea views. There is a restaurant and an outdoor pool. The buildings are in cabins resembling ancient boat houses. The attractive rooms are simply furnished, with en-suite bathrooms and free WiFi.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant and a bar/lounge area, an outdoor swimming pool and extensive gardens.

• The hotel offers a tour information desk, luggage storage and laundry facilities.

About the room

Rooms are in independent units, linked by exterior corridors of stone, sand, or grass, and each has a private terrace. All rooms have WiFi, a coffee/tea maker, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Superior room

Accommodation in Atacama Desert

Hotel Altiplanico, Atacama

Exterior, Hotel Altiplanico, Atacama Desert, Chile
Llama Travel Customer Rating

Standard Hotel: This beautiful 29-room hotel, located just outside the town of San Pedro in large grounds, is constructed from adobe blocks. There is a restaurant, bar and open-air unheated pool. The simple rooms are attractively decorated, with en-suite bathrooms, private terraces and free WiFi.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar, an outdoor terrace, a garden and an outdoor pool.

• The hotel offers a 24-hour front desk, a tour information desk, luggage storage, a wake-up call service and laundry facilities.

About the room

The rooms are arranged in three semicircles, with cultivated fields in between. All rooms are individually furnished and have WiFi, a private balcony/patio area, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Standard room

Hotel Tierra Atacama

from £1050
(£300 Single Supplement)
Llama favourite accommodation

Superior Hotel: Located 2 kilometres out of the town of San Pedro, this hotel has stunning views across the desert to the volcanoes. There is a good restaurant and bar. There is a heated indoor pool, an outdoor pool, a jacuzzi, sauna, steam room and spa treatments available. The large, modern rooms have heating and en-suite bathrooms and are decorated with textiles and crafts from the area. All meals and drinks, including wine and beer, are included, as are excursions.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar, an indoor and an open-air pool, a full service spa with a jacuzzi, extensive gardens and outdoor areas.

• The hotel offers room service, a 24-hour front desk, a tour information desk and luggage storage.

About the room

All rooms have a ceiling fan, a private terrace, WiFi, a safety deposit box, a hair dryer and en-suite bathrooms. All rooms also have private outdoor showers in addition to the shower in the bathroom.

Room types available

Superior room


Vineyard & Valparaiso

Vineyards, Chile
Llama Travel Customer Rating

Sample some of Chile’s best wines and explore its most fascinating city on this full-day excursion out of Santiago. Visit the colourful port town Valparaiso, travelling up and down the multilevel cityscape on a series of funiculars, with great views of colourful houses tumbling down the hills to the sea, before taking a leisurely tour of a vineyard in the nearby Casablanca Valley, producer of world-famous wine. Lunch is included at the vineyard.

Full Description:

This full-day excursion begins with a 90-minute drive through the Chilean countryside to the city of Valparaiso, a beautiful sea port built on tumbling hills overlooking the Pacific coast. The city was an important port in the 19th century, and was also once home to the poet Pablo Neruda, Chile’s most famous son. Nowadays, Valparaiso is best known for its bohemian atmosphere and quaint cityscape of colourful houses and unusual architecture. Spend the morning exploring Valparaiso’s winding streets and riding the funicular trams up and down the various levels of the city, enjoying fantastic views over the bay. In the afternoon travel to the Casablanca Valley, home to some of Chile’s finest wine. After lunch in a local restaurant, take a tour of one of the vineyards, visit the cavernous wine cellar and sample some of the famous produce - the Sauvignon Blanc and Chardonnay are especially good here - before returning to Santiago in the early evening.



Prices include

Return flights from the UK; flights within Latin America; accommodation (bed and breakfast except where indicated); transfers in Latin America; service of guides and local reps, UK airport taxes.

Prices do not include

Any optional excursions, travel insurance, tips.

Holidays without international flights

The above prices include return international flights from the UK. If you wish to arrange your own flights, we will reduce our prices accordingly. The reduction depends on when you travel, please call us for details.

Departure Airport

Flights are scheduled to be from London. Other airports may be possible, although a supplement sometimes applies.

Holiday Information

All the practical information you need regarding your trip is found here. From how to prepare before you leave and travelling to your destination, to advice on travelling within your country of choice.

About your Holiday

  • Prices listed are per person and based on two persons sharing a room and include all flights from the UK and within destination, service of guides and reps (please note that tips are not included), accommodation and all transfers and excursions listed in the itinerary. Where applicable, entrance fees, taxes and charges are included in our prices at the rates advised to us at the time of preparation. An adjustment will be made to your price if any of these change before your holiday. UK airport taxes are included.

  • All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to:

Booking Conditions

    1. Your contract

      Your contract is with Llama Travel Limited, registered in England and Wales, number 4370517. The following conditions will apply to your booking and form part of your contract. They cannot be varied and should be read carefully. A contract will exist when we accept your booking and issue our confirmation invoice. The contract and all matters arising from it shall be governed by English law and be subject to the exclusive jurisdiction of the English courts. All correspondence will be sent to the lead passenger of the booking unless otherwise advised. You must be over 18 to book a Llama Travel holiday. Llama Travel holidays are not for resale.

    2. Deposits and final payments

      A deposit of 10% of the holiday cost is required. On some occasions a higher deposit is required, we will advise you if this is necessary. When this is received, we will issue a confirmation invoice. The balance of the payment must be paid 90 days before departure. If the booking is made less than 90 days before departure, full payment must be made when booking. On some occasions, earlier balance payment may be required to secure flight seats or other services. In order to secure your holiday arrangements in some cases, we may ask for a payment in advance before we can reserve the appropriate services. This payment is not refundable if you subsequently decide not to proceed with the booking.

    3. Our prices

      Prices are based on the latest known information at the time of preparation – 5 May 2019 (£1 = US$1.31, £1 = ZAR19 Brent Crude oil $71 per barrel) but can go up or down. Before making a booking, please call us to check the correct up to date price of your chosen holiday.Brochure prices are based on the latest known information at the time of preparation – 5 May 2019 (£1 = US$1.31, £1 = ZAR19 Brent Crude oil $71 per barrel) but can go up or down. Before making a booking, please call us to check the correct up to date price of your chosen holiday.Once you have made a booking and we have issued our confirmation invoice, your holiday price can only be varied due to a significant increase in charges, fees, taxes, or similar items as a result of governmental action. Air passenger duty (APD) for UK departures is £78. For business class, APD rates are higher. The VAT rate for holidays outside the EU is zero. Except for increases in entrance fees or tax increases, such as in APD or VAT, we will not surcharge you.

    4. Alterations or cancellations by you

      If you wish to alter your holiday arrangements before departure, we will do our best to help. An administration fee of £25 per passenger will be charged, together with any additional costs incurred as a result of the change. If you make any alterations within 60 days of departure, we may treat this as a cancellation, and apply cancellation fees. Scheduled airlines treat name changes as a cancellation and rebooking; any alteration is likely to incur a 100% cancellation charge. Please make sure that all names you give us are spelled exactly as they appear in passports. It is not normally possible to make alterations after commencement of travel. If you do wish to make alterations during your holiday, cancellation fees for services booked may apply. Refunds cannot be made for any unused accommodation, services or transport. We recommend that you take out full travel insurance with cover against cancellation penalties, including in the event of force majeure; see section 6 below. We commit to and confirm services in advance. If you wish to cancel your holiday, you must let us know in writing. The following cancellation charges apply.

    5.  Days before departure when you notify usPenalty
      90 days or more Loss of deposit
      61 to 89 days 25% of holiday cost, or deposit if higher
      31 to 59 days 60% of holiday cost (75% for Galapagos holidays), or deposit if higher
      30 days or less 100% of holiday cost

      In some cases, the balance payment may be due earlier than 90 days before departure. We will advise you if this is the case. If any part of the balance payment is required earlier than 90 days before departure, this will normally be non-refundable in the event of cancellation.

      In addition, where one person in a party cancels and others still wish to travel, single room supplements will be payable if this results in single rooms being used.

    6. Alterations or cancellations by us

      We make careful arrangements with airlines, hotels and service operators to ensure that we are able to provide you with the holiday as described. However, in exceptional cases, it may be necessary to make changes to your holiday arrangements (including airlines, flights, accommodation, transport or services) due to circumstances beyond our control. Flight times are given only as indications, and finalised times will be shown on your tickets

      When changes are necessary, we will do our best to ensure that they do not affect your holiday. If, before you depart, a major change is necessary (defined as a change of itinerary so that you are no longer able to visit a destination where you are scheduled to spend one or more nights or an appropriate alternative destination, or a change of accommodation to a lower standard or category affecting a significant part of your holiday) or if we have to cancel your holiday, we will contact you and offer you the choice of:

      • accepting the changes to your holiday;
      • purchasing another available Llama Travel holiday; or
      • cancelling your holiday with a full refund.

      If we have to cancel or make major changes to your holiday less than 60 days before departure, other than in the event of force majeure (see section below), you will also be entitled to compensation at the following levels:

      When notifiedCompensation per person
      43 – 60 days before departure £50
      29 - 42 days before departure £100
      15 - 28 days before departure £150
      0 - 14 days before departure £200
    7. Alterations or cancellations by you or us in the event of force majeure

      If we have to make major changes to, or cancel, your holiday in the event of force majeure, we will contact you and offer you the above choices. However, compensation will not be paid.

      If, in the event of force majeure, we are still able to operate your holiday but you wish to cancel, please contact us to discuss the options. We will endeavour to recover from suppliers, and refund to you, monies paid for your holiday, but where we are unable to do so, you may be able to claim for irrecoverable costs from your travel insurance.

      Force majeure events include war, threat of war, civil unrest or strife, decisions by governments or governing authorities, epidemic, natural disasters, fire, bad weather, terrorist activity, nuclear disaster, industrial disputes, technical or maintenance problems with transport, changes of timetables of airlines, or other causes beyond our control.

    8. Our responsibilities to you

      Llama Travel is dedicated to ensuring that your holiday is as described. If a part of your holiday is not provided as promised, please inform us at the time. If this affects the reasonable enjoyment of your holiday, we will pay compensation appropriate to the circumstances, limited to a maximum of three times the price of the service concerned. If you do not inform us at the time, Llama Travel accepts no responsibility for the situation as we will not have been given the opportunity to rectify the problem.

      Llama Travel accepts responsibility for illness, personal injury or death caused as a direct result of the direct acts and / or omissions of our employees, agents, suppliers or sub-contractors while acting in the course of their employment to provide services or arrangements for your holiday that you have booked with us in the UK. We do not accept responsibility for illness, personal injury or death where there has been no fault of our employees, agents, suppliers or sub-contractors, or as a result of taking part in any activity which does not form part of the holiday booked through us in the UK. Where illness, personal injury or death arises in the course of air travel, rail travel, sea travel or hotel accommodation, the amount of compensation you may receive is limited in accordance with the provisions of any International Convention. If illness, personal injury or death is suffered as a result of taking part in an activity where a third party is involved, we shall, at our discretion, offer advice and assistance to aid in the resolution of the issue, provided you inform us within 90 days of the occurrence. Our costs in respect of the above on behalf of you and your party shall not exceed £5,000 in total. If you are able to make recovery of these costs whether from the third party or from a policy of insurance, you may be asked to refund our outlay.

    9. Your responsibilities

      Clients are responsible for ensuring that all immigration and health requirements are fulfilled, for obtaining travel documents, including passports, visas and vaccination certificates, and for ensuring that these are all in order, including for any intermediate stops on international flights. If the name on your airline ticket does not match that on your passport, you must inform us as soon as you receive the ticket.

      We require your passport details to issue some tickets. If these change after you have given them to us, you must inform us.

      It is your responsibility to behave in a responsible, restrained and sober manner when dealing with local authorities, fellow travellers and our representatives.

      By taking a Llama Travel holiday, you agree to accept the authority and decisions of our employees and representatives. If, in the opinion of such people, your behaviour or health before the departure of a tour is likely to threaten the safety, comfort or progress of that tour, then you may be excluded from the tour without refund or compensation. It is your responsibility to obey local laws, otherwise you may be excluded from the holiday and we will cease to have any responsibility for you.

      Please bear in mind that travel in Latin America and Africa is not the same as travel in the UK, and inconveniences and delays may arise due to weather conditions, strikes, demonstrations, the poor state of roads or for other reasons. By travelling with Llama Travel, you are implicitly accepting this part of the way of life in these countries.

    10. Flights

      We have no control over international or national air carriers, and therefore schedules may change or flights be delayed due to no fault of our own. We will try to ensure the smooth flow of all your transport connections, but it is your responsibility to check exact times of flights and reconfirm these. This is particularly important for internal flights, which can be rearranged at short notice. Llama Travel accepts no responsibility for the consequences of flights missed due to the client’s failure to reconfirm exact details.

      When you travel with an airline, the Conditions of Carriage of that airline apply, some of which will limit or exclude liability. These conditions are the subject of International Agreements between countries.

      Flying to Latin America and Africa involves long flights and may require changes in other airports. It is your responsibility to arrive at the departure airport at the appropriate time and to check in for your international flight, and to change aeroplanes if necessary at intermediate airports. If you wish to sit in a specific seat, or wish to sit with other people on the flight, it is recommended that you check in early or check in online where possible. It is sometimes possible to reserve seats directly with the airline online prior to travel.

      Airlines do not allow more than one booking per passenger on a flight and may cancel seats if they are held by more than one operator. Clients are responsible for ensuring they are not holding flights with another operator.

    11. Baggage allowance

      Most airlines have a baggage allowance of 20kg per passenger. Carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of you luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

    12. Insurance

      You must have adequate insurance provision to cover the cost of assistance, including emergency repatriation, in the event of illness or other problems occurring during your holiday.

    13. Complaints

      If you have any complaints about your holiday arrangements when you are abroad, please bring these to the attention of our local representatives who will do all they can to ensure a swift and satisfactory resolution. Problems can usually be sorted out by talking to the supplier concerned (e.g. hotel) and our local representatives or by informing us directly. If this is not done, Llama Travel accepts no responsibility for the situation, as we will not have been given the opportunity to rectify the problem. If you do not inform us, your consumer rights to compensation may be affected. If you have tried and failed to rectify the situation whilst abroad, please send us your complaint in writing within 28 days of returning to the UK. We will then follow up your complaint. Communication with destinations is often slow, so we may not be able to resolve the situation as quickly as you would like.

    14. Financial protection for bookings made in UK for UK residents

      The holidays on this website are ATOL protected, since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority, number ATOL 5804.

      If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable).You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

    15. Brochure and website information

      The information in our brochures and on our website is, to the best of our knowledge, correct at the time of going to press. However, details of flights or hotels may vary during the lifetime of a brochure. These changes will be reflected on our website where possible.

      The copyright on all material in our brochures and on our website, including text, photographs, maps and layouts is held by Llama Travel Limited. No part of these publications may be reproduced, stored or transmitted in any way without the prior written permission of Llama Travel.

    16. Data Protection

      The information we ask you to provide, including personal information about you and members of your party, is necessary for us to arrange and operate your holiday. By booking a holiday with us, you agree to our processing this information, including, where appropriate, its transfer outside of the EU.

    17. Package Travel Regulations
      Llama Travel Bookings comply with the UK Package Travel and Linked Travel Arrangements Regulations 2018. UK Package Travel Regulations

How to Book

  • To book a holiday or discuss your requirements, please call us on 020 7263 3000. We can usually confirm availability immediately, but may need to check with a supplier first.

  • You can pay your deposit by bank transfer, cheque, standard UK debit card or non-premium UK personal Visa / MasterCard credit card. Balance payments can be made by bank transfer or cheque. We do not accept cards for balance payments. We are unable to accept cash.

Before you Go

  • Visas are not required in advance for British citizens for any Llama Travel destination. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Peru (020 7838 9223); Ecuador (020 7451 0040); Argentina (020 7318 1340); Chile (020 7222 2361); Brazil (020 7747 4500); Colombia (020 7589 5037); Bolivia (020 7235 4248); Costa Rica (020 7706 8844); Guatemala (020 7351 3042); Mexico (020 7499 8586), Panama (020 7409 2255). You need a full 10 year passport valid for 6 months after your return to the UK. If you are flying via the US, you need to comply with US immigration requirements. Ask us for details.

    There is an entry fee to enter Chile for citizens of Australia, the US, Canada and some other countries which must be paid upon arrival. There is also an entry fee for US and Canadian citizens visiting Argentina, which must be paid in advance online.

    If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy. A list of insurance companies that our customers have found suitable is available from us.

    Please advise your insurer of any pre-existing medical conditions and, if you are booking a holiday involving high-altitude trekking, such as the Inca Trail, make sure that you are covered for this.

    If you are planning on carrying out any other activities, please ensure your insurance policy will cover you for these.

    Note that cancellation cover is often only available if insurance is purchased within two weeks of booking your holiday.

  • Some countries in Latin America have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.

    Children require a polio vaccination certificate to entre Brazil.

  • In Santiago, daytime temperatures from October to April tend to be around 20°C - 30°C and night-time temperatures around 10°C. Daytime highs in Torres del Paine from October to April are around 12°C – 20°C and night-time temperatures can drop to 2°C or 3°C. Although rain is usually not heavy, it can get very windy, and wind chill can make the temperatures feel 7 or 8 degrees cooler. In Puerto Varas, daytime highs from October to April tend to be around 15°C - 20°C and night-time temperatures around 6°C - 10°C. Although this is the driest period, rain is common throughout the year. Daytime highs in the Atacama Desert are around 20°C – 25°C and night-time temperatures are around 12°C. Daytime highs on Easter Island are around 20°C – 25°C and night-time temperatures are around 15°C - 20°C. 

    Due to the variations in weather, we recommend taking a variety of clothing, suitable for warm and cold weather. Rain is possible throughout the year, so waterproofs are also recommended. 

    Electricity in Chile is 220V, and plugs are of the round two-pin type. 

    We recommend you carry a copy of your passport with you at all times. 

    Please bring any medication you may require from the UK. 

    You can bring whichever luggage you feel most comfortable with: suitcases, soft bags and rucksacks are fine.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents will give you your hotel and excursion vouchers when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

Health & Fitness

  • Please consult your GP or a travel clinic about health and vaccination requirements. Advice for travellers is available at Yellow fever and / or malaria precautions are recommended for visiting the jungle, Iguazu Falls and some parts of Colombia, Guatemala, Costa Rica, Brazil, Peru and Ecuador. Yellow Fever certificates are sometimes required if you have recently visited a country with an infected area. Children under 6 require proof of vaccination against polio to enter Brazil. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old. If you are pregnant or planning on becoming pregnant, please speak to your GP about zika. Please seek medical advice before you travel.

    Parts of South America are at high altitude. Most visitors do not suffer major problems. However, shortness of breath is common and we advise you to take things calmly during your first day at altitude. If you suffer from a heart or lung condition, or think that you may suffer due to the altitude, please consult your GP.

    When travelling, stomach illnesses are not uncommon due to changes in diet. We suggest you only drink bottled water and avoid ice in drinks. If you are unsure if salads and fruit have been washed in purified water, it is best to avoid them.

    If you suffer from a disability or condition and are worried whether this will affect the enjoyment of a holiday, please call us. We will do our best to help. We recommend that you bring any medicines you require from the UK.

     Outside of major cities, medical facilities can be basic, meaning a lengthy transfer if hospital attention is required.

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground. Even relatively mild activities can be strenuous at altitude. High altitude trekking is more strenuous than an equivalent length walk at low altitude.

Getting there

  • A holiday in Latin America inevitably means long haul flights, and at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare. You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Flights are sometimes operated by another airline in the appropriate airline alliance.

  • Most airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class. Call us for prices for the route and airline you are interested in.

    Premium Economy
    British Airways World Traveller Plus, Air France Premium Voyageur and Virgin Premium Economy seats are available. These provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    KLM, Iberia and United offer standard economy class seats with extra legroom for additional cost. KLM seats can be booked through Llama Travel. United and Iberia seats can be reserved with the airlines one month prior to departure.

    Business Class

    British Airways Club World has seats which convert into full flat beds and have a privacy screen.

    Iberia Business Plus between Madrid and Latin America offers seats which convert into flat beds. Between the UK and Madrid, seats are usually the same as in economy class.

    KLM World Business Class offers seats that convert into flat beds. Between the UK and Amsterdam, seats are usually the same as in economy class. Air France Affairs Class offer seats which convert into virtually flat beds. Between the UK and Paris, seats are usually the same as in economy class.

    United Business First between the UK and the US offers seats which convert into full flat beds. Between the US and Latin America, seats are more spacious than in economy.

  • Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of your luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For flights within Latin America, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot always guarantee specific seats.

  • If you would like to break your journey to or from Latin America and add a stopover to your holiday, this may be possible.

    Depending on which airline you choose, stopovers may be possible in Miami, New York, Houston, Madrid, Amsterdam or Paris.

  • Additionally, if the passport was issued, renewed/extended between October 26, 2005 and October 25, 2006 it must contain a digital photograph. If the passport was issued, renewed/extended on or after October 26, 2006, it must be also include an integrated circuit chip capable of storing the biographic information from the data page, a digitized photograph and other biometric information.

    Please note, holders of passports indicating that the bearer is a British Subject, a British Dependent Territories Citizen, British Overseas Citizen, British National (Overseas) Citizen or British Protected Person do not qualify for travel without a visa. A passport which states that the holder has Right of Abode or indefinite leave to remain in the UK does not quality for visa-free travel.
    If you have been arrested, even if the arrest did not result in a criminal conviction, or if you have a criminal record, you will need a visa.

    If you have any doubts about whether you qualify for the Visa Waiver Program, please check with the US embassy. Full details can be found on the US embassy’s UK website at:

    Many European, Australian and New Zealand passport holders also qualify for the Visa Waiver Program as long as the passport is machine readable and complies with the relevant criteria. Please see the US embassy website for a list of countries which qualify for the Visa Waiver Program. It is important that you check the website of the US Embassy in the country of passport nationality for any further changes before you travel.

    ESTA Visa Waiver Program - **** Action by you may be required ****
    The US State Department has introduced a mandatory electronic system to help speed up the US immigration process for travellers on the Visa Waiver Program. All Visa Waiver Program travellers must fill in a form on the US State department website. This can be found at ( Please enter this into the address bar on your web browser. There is a $14 charge per person to apply for this. DO NOT search for this website via a search engine, such as Google, as it will take you to an incorrect website. Although this can be filled in up to 72 hours before travel, we recommend that you fill in this form as soon as possible so any issues can be identified immediately. To apply please scroll to the bottom of the green area and press the apply button on the left hand side of the page. Please make sure that this form is filled out for all the passengers on your booking. If you require more detailed instructions, please visit

    If you do not qualify for the Visa Waiver Program, or if your passport does not meet the relevant criteria, then you will require a US visa before you travel. Even if you are given authorization on the ESTA website, some travellers may not be eligible to enter the United States visa free under the Visa Waiver Program. If in doubt, please consult the US embassy website.

    Advanced Passenger Information - **** Action by you is required ****
    The US Transportation Security Authority requires anybody flying through the United Sates to supply specific passenger information prior to their international flight. This is in addition to the information to be submitted for the Visa Waiver Program which you may have already completed. Please visit our website where you will find details on how to submit this information using the airlines website.

    Please complete this procedure as soon as possible. If your passenger information is not entered into the flight booking we are unable to issue your flight tickets. This may result in your flight booking being cancelled and high charges being incurred.

Travelling in Chile

  • If you receive good service, you may want to leave a tip. This is completely at your discretion. If you want to tip guides, US$2-3 per person per day is usual if you are in a group. Approximately US$1-2 is usual for drivers or transfer staff. 10% is usual in restaurants. Please give any tips directly to the person you would like to tip to ensure that they get it.

  • All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$20 – 25 for a meal, although many restaurants have excellent value set lunches for less than this. Hotel restaurants, especially in superior hotels, can be more expensive. Restaurant in more remote areas, including Torres del Paine and Easter Island, are more expensive. Additionally, there are many upmarket restaurants, particularly in Santiago, where you should expect to pay up to US$50 per person, or possibly more.

    Bar prices are similar to the UK and a small bottle of beer usually costs around US$2-3 in a hotel bar. This can be higher in more remote areas.

    If you are planning on arranging any activities locally, especially in Torres del Paine, these can be expensive. These can usually be paid for by credit card.

  • Probably the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will still operate this just for you. All our holidays are guaranteed to operate if we have two passengers or more.

    Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. In some places, the excursions are operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

    We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

  • Chileans love meat and there are many restaurants catering for meat lovers. There are also many good seafood restaurants in Santiago, with the Central Market having many good places to eat at lunchtime. Some of the best restaurants are to be found in the Barrio Lastarria and in the Barrio Bellavista, although they tend to be more expensive. There are many restaurants serving good value set lunches throughout the city.

    Most of the restaurants in Puerto Varas can be found close to the centre of the town. Fish is prominent on the menus, but there is also a wide selection of international cuisine. There is a good selection of restaurants in Puerto Natales, especially for a town of its size, including typical Patagonian barbecued meat places, sea food restaurants and pizzerias. In Torres del Paine, you will generally eat in your hotel, although there are some restaurants close to the hotel Rio Serrano. Hotels can also prepare packed lunches. There are few places to eat in the park itself.

    Good food and Chilean wine is also easily found in the centre of Punta Arenas. The local specialty is king crab (centolla). The hearty Chilean cazuela is a stew made from meat, squash, potatoes and other vegetables, and makes for a nourishing, warming meal in the cold Patagonian climate.

    There are several good restaurants in San Pedro in the Atacama Desert, with many serving local ingredients, including llama meat. There is a fairly limited selection of restaurants in Hanga Roa on Easter Island, although there are several good fish restaurants. Prices tend to be quite high, with shipped in food often twice the price of on the mainland, although local fish can be good value.

  • The currency in Chile is the Peso (approximate exchange rate: CLP550 = US$1). Travellers should take local currency or US dollars and not UK sterling, which is not widely accepted in any form. Credit and debit cards (Visa and MasterCard) can be used in many shops and restaurants, and can also be used to withdraw money from cash machines. Please note that it can be difficult to use US dollar notes which have even the smallest tear. When changing US dollars into local currency, always use a reputable place to change: banks, hotels or exchange shops. Do not change money on the street if you can avoid it. If taking travellers cheques, a high commission may be charged, especially if changing directly into dollars. Some hotels do not change travellers cheques so you may need to change them in a bank or exchange shop, therefore, please bear in mind opening hours.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals on your account when you are away. Some banks say that this is not necessary; however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  • Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

    Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

    Please also check the Foreign Office travel advice for the countries you are visiting at 

  • In many destinations, you can arrange adventure activities. If you are interested in taking any of these, please make sure you are covered by your travel insurance. Llama Travel does not arrange any adventure activities directly and we cannot verify the safety measures of any local operators.

  • To phone the UK from Chile, dial the international dialling code for the UK (0044) and then the UK telephone number, leaving out the ‘0’ in the area code. Telephone cards are the easiest way to use public telephones, and can be bought in convenience stores.

    To phone Chile from the UK, dial the international dialling code for Chile (0056) and then the Chilean telephone number, leaving out the ‘0’ in the area code. Some UK mobile phones work in Chile. Check with your mobile phone service provider if your telephone will work.

  • Excursions are operated together with other travellers. These will usually be in English, although groups are sometimes a mix of English and other languages. A minimum of 2 people is required for some excursions. On some occasions, the order of excursions may vary. Many excursions are with non-Llama Travel passengers, especially on wildlife excursions.