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Wildlife & Wilderness of Namibia + Victoria Falls

Zebra, Etosha, Namibia
Sunset Cruise, Zambezi, Victoria Falls
Victoria Falls, Zimbabwe
Deadvlei, Sossusvlei, Namibia
Elephant at waterhole, Etosha, Namibia
Kalahari, Namibia
Aerial view, Victoria Falls, Zimbabwe
Deadvlei, Sossusvlei, Namibia
Sossusvlei at dawn, Namibia
Rhino, Damaraland, Namibia
Game drive, Palmwag, Damaraland, Namibia
Incl flights, accommodation & transfers
From   £3699 £3399
18 days

Holiday highlights

  • Visit one of the Seven Natural Wonders of the World, the mighty Victoria Falls.
  • Discover abundant wildlife in Etosha National Park and the Kalahari.
  • See mind-blowing sand dunes and clay pans in Sossusvlei. 
  • Explore Swakopmund's palm-lined streets and seaside promenade.
  • Go rhino tracking in the untamed and ruggedly beautiful Damaraland.

  • Fly overnight from the UK to Victoria Falls via Johannesburg, South Africa.

    Meals included: Meal included on the international flight.

  • Arrive in Victoria Falls, Zimbabwe. The largest waterfalls in the world, based on the sheer volume of water passing into the gorge, Victoria Falls is an iconic African sight. Transfer from the airport to your hotel, then have the rest of the afternoon at leisure.

    Meals included: Meal included on the international flight.

  • Take the optional Victoria Falls Excursion to visit the falls on the Zimbabwe side, on an informative guided tour where you can learn about the history and observe the flora and fauna. If you don’t take the guided tour, you can explore Victoria Falls at your own pace. The falls themselves are of course the main attraction and can be enjoyed by walking along a spectacular walkway with viewpoints showcasing the mighty falls. Towering over the Batoka Gorge between Zimbabwe and Zambia, the 198-metre bridge was opened in 1905 and represents an incredible feat of Victorian design and industrial revolution engineering. Read our blog about the Top 5 Things to Do at Victoria Falls.  In the evening, take the optional Sunset Zambezi Cruise, which is a superb way to relax and enjoy the beauty of the river. You will have the opportunity to see a variety of wildlife along the river banks including hippo, crocodile, and elephant and sometimes even rhino, as well as many different bird species.   

    Meals included: Breakfast at the hotel.

  • Today you can visit Chobe National Park across the border in Botswana on our optional full-day Botswana Wildlife excursion. The park is well known for its large herds of elephant (up to 85,000 during the dry season) that frequent the Chobe River every day, as well as lion, leopard, buffalo, antelope, hippo and crocodile. On the excursion you will transfer across the border then spend the morning cruising along the river with excellent game viewing opportunities. After having lunch at a hotel on the riverbank, board the safari vehicle for an afternoon game drive in the Chobe National Park before being transferred back across the border to Victoria Falls.

    Meals included: Breakfast at the hotel. Lunch is included on the Botswana Wildlife excursion.

  • Transfer to the airport for your onward flight to Windhoek, the capital of Namibia. You will meet your driver-guide who will be accompanying you throughout the trip. The rest of the day is free to relax or explore the city. Perhaps visit the Christ Church, built following the wars between the Germans and the Khoikhoi, Herero, and Owambo (indigenous groups). Another highlight is the Tukondjeni Market, where you can find typical Namibian food.

    Meals included: Breakfast at the hotel.

  • Today is an early start as you drive south for around 300 kilometres to the Kalahari Desert. Most of the route will be on smooth paved roads, whilst the last third of it is a gravel road, but not too bumpy. The journey is stunning, with mountainous views and plenty of photo opportunities. As you enter the Kalahari you find yourself in a vast region characterised by red sand dunes and endless grass plains interspersed with acacias. There are a few breaks en-route to stretch your legs, use the toilet and buy snacks, before arriving at the lodge in the early afternoon where you can have a late lunch. This is often the case on travelling days throughout this itinerary, and you will generally either buy snacks and then arrive at the next hotel for a late lunch, or buy lunch enroute depending on the day. Spend the rest of the afternoon relaxing at the lodge, or take the optional Kalahari Sundowner Game Drive with the chance to spot giraffe, zebra, wildebeest as well as a breathtaking sunset over the unique dune formations. In the evening, enjoy dinner at the lodge.  

    Meals included: Breakfast at the hotel. Dinner at the lodge.

  • Leave early for a scenic 300km drive (50% gravel roads, 50% paved roads) to Sossusvlei. Like yesterday you have a few breaks en-route to stretch your legs, use the toilet and buy snacks, before arriving at the lodge in time for a late lunch and the rest of the afternoon to relax. 

    Meals included: Breakfast at the lodge.

  • The day begins with an early start and a 45-minute drive to the park gate for opening time at sunrise (typically between 6 – 6:30am). The benefit of entering the park at sunrise is that you are able to see the sand dunes at their most picturesque, with the first light creating beautiful shadows on the imposing dunes. There will be a chance to stop at the 170-metre-high dune 45, which you can climb to be rewarded with a panoramic view of the surrounding desert. Depending on fitness levels, it takes around an hour to get to the top. Whether or not you climb is also dependent on factors such as the size of your group and climate. Once you reach the end of the 60km paved road, you switch to a park-operated vehicle for the final five kilometres. This takes you on a sandy track to visit Deadvlei, a large, ghostly expanse of dried white clay, punctuated by skeletons of ancient camelthorn trees. For the more adventurous, and if time allows, there is a chance to climb the tallest dune in the Sossusvlei area, the appropriately named Big Daddy, at a staggering 325 metres. Due to the extreme heat, the climb can be very demanding and you may choose to climb part of it, or not do it at all. On the drive back, keep an eye out for oryx and other desert wildlife. The final stop will be at Sesriem, a 30-metre-deep canyon which is one of the few places in the area that holds water, carved into the rock by the Tsauchab River. From here you will return to your hotel, with the afternoon free to relax.

    Read Scott's blog to find out how he got on when climbing Big Daddy and exploring Deadvlei. 

    Meals included: Breakfast at the lodge.

  • Leave early for a 400-kilometre drive to Swakopmund. It is a scenic but bumpy journey on gravel roads, taking around five hours. Make a pitstop at Solitaire, a welcoming settlement named due to its remote location in the middle of the desert, where you can enjoy a snack at the German bakery. Depending on timing you stop for lunch in Walvis Bay or Swakopmund, and also visit the lagoon where you may see large flocks of flamingos gathering from October to April. Arrive in Swakopmund where you'll have the rest of the afternoon free to relax. With palm-lined streets, seaside promenades and half-timbered German architecture, Swakopmund still manages to create a feel of timelessness and has the ambience of a small German village.

    Meals included: Breakfast at the lodge.

  • Today is a free day to explore Swakopmund. If you choose to take the optional Catamaran Cruise you will spend the morning looking for dolphins, whales, turtles, seals and pelicans whilst aboard a catamaran, with fresh oysters and sparkling wine served as you cruise past iconic landmarks such as Pelican Point.

    Meals included: Breakfast at the hotel.

  • Today is the longest drive of the trip (around 500km) as you make your way to Palmwag Lodge in Damaraland, situated halfway between Swakopmund and Etosha National Park. Around 80% of this full day journey is on a bumpy gravel road, however, the ever-changing scenery is beautiful, with a wide range of landscapes to admire along the way.  The day starts early by heading north along the Skeleton Coast, whose name derives from the bones that lined the beaches following whaling operations and seal hunts. Along the coast you will pass a shipwreck and Henties Bay where you will have your final chance to stock up on food before entering the remote and wild Damaraland. The landscape changes as you turn inland and pass through mountains and rugged scenery. The next stop is at Twyfelfontein, a UNESCO World Heritage Site dating back 6000 years and home to one of the largest concentrations of petroglyphs in Africa. The site includes engravings of rhino, ostrich, elephant as well as human figures and footprints. It forms an extensive record of ritual practices relating to the hunter-gather communities in southern Africa. After learning about the art on a one-hour tour, you continue to Palmwag, the ideal base from which to appreciate this wild and off-the-beaten-track region. Finish the day with dinner at the lodge. 

    Meals included: Breakfast and dinner. 

  • You can spend the day at leisure or take one of the optional excursions. The Rhino Tracking excursion starts early with breakfast at 5:30am before heading into the vast areas of Damaraland with a qualified guide and tracker, to search for these amazing creatures. The excursion is done with an open game drive vehicle and the actual tracking is done on foot, so can be quite strenuous in the heat. If you would prefer something a bit more gentle then you can take the Palmwag Game Drive excursion which goes into the concession in search of lion, elephant, rhino, giraffe and zebra. It may also be possible to do an afternoon game drive - please contact us for further details. In the evening, enjoy dinner at the lodge. 

    Meals included: Breakfast and dinner. 

    Read our blog to find out what to expect on the Rhino Tracking excursion.

  • Leave the lodge early for a drive of around five hours (around 300km) to Etosha National Park. The road is two thirds paved and one third gravel. Arrive at Etosha in time for a late lunch at the lodge, then, in the afternoon head into the national park for a game drive in the tour vehicle. The national park is home to a variety of wildlife including lion, giraffe, elephant, white and black rhino. Your guide will take you to the various waterholes to see these animals gather, before heading back to the lodge for the evening.

    Meals included: Breakfast at the lodge.

  • Spend the full day crossing Etosha National Park in the tour vehicle, mostly on a gravel track. As you cross the park, your driver will stop at waterholes so you can get as close as possible to the wildlife. If you are lucky, you may see zebra, elephant, lion, rhino, antelope and prolific birdlife. The pan itself contains water only after very good rains and sometimes for only a few days each year, but is enough to stimulate the growth of a blue-green algae which can lure thousands of flamingos if you are lucky. Stop for a couple of hours in the centre of the park for lunch (not included) at Camp Halali where there is a watering hole which sometimes attracts animals. Then, head east and continue exploring Etosha National Park before leaving the park and checking in at your lodge for the evening.

    Meals included: Breakfast at the lodge.

  • Today you can choose to either spend the day at leisure at the lodge, or go back into the park in the tour vehicle for another day of game viewing. Alternatively, there is an optional Open Vehicle Game Drive in the morning which gives a more classic safari experience as you will be in an open safari vehicle rather than the usual tour vehicle. When on safari in an open sided 4x4 vehicle, there is nothing between you and the wilderness. Sounds and smells can be picked up more easily, and you will have better photography opportunities as you follow the animals around. There is also the opportunity to do an afternoon game drive - please speak to us for further details. 

    Meals included: Breakfast at the lodge.

  • The drive back south to Windhoek will take around seven or eight hours, on a paved road. Stop en route at Okahandja's craft market where woodcarvers from all over come to sell a variety of wooden carvings including animals, bowls, jewellery and curios. This is a great place to buy biltong, a classic snack in Southern Africa consisting of dried, cured meat. The evening is free to explore Windhoek.

    Meals included: Breakfast at the lodge.

  • Depending on your flight time, perhaps spend your last day shopping for souvenirs or relax before your flight. Transfer to the airport for your return overnight flight to the UK.

    Meals included: Breakfast at the hotel. Meal included on the international flight.

  • Your flight arrives in the UK.

Accommodation

Accommodation in Windhoek

Hilton Windhoek

Included

Standard Hotel: Set in the centre of Namibia’s capital city, the contemporary Hilton Windhoek hotel is spread over 12 floors, featuring a restaurant, rooftop bar, lap pool and spa. The en-suite air-conditioned rooms are decorated in a warm, contemporary African style.

Why stay here? This comfortable hotel boasts a rooftop pool with panoramic views over Windhoek, and excellent facilities including a pool and spa.   

Hotel facilities

  • Free WiFi is available in public areas.

  • There is a restaurant, bar, swimming pool, shared lounge, gift shop, spa and wellness centre.

  • The hotel offers a shuttle service, room service, laundry service, concierge, luggage storage, currency exchange and 24-hour front desk. 

About the room

All rooms have en-suite bathrooms, air conditioning, flat-screen cable TV, safety deposit box and kettle.

Room types available 

Double Room

Accommodation in Kalahari

Bagatelle Kalahari Game Ranch

Included

Standard Hotel: The Bagatelle has a great location in the middle of the desert, overlooking the red dunes of the Southern Kalahari. There is a restaurant, swimming pool and recreational area which includes a pool table and hammocks. The rooms are in individual chalets, constructed of wood and on stilts on top of a sand dune, with views across the desert.   

Why stay here? This ranch offers elegant individual chalets decorated with wooden furnishings, and a beautiful location in the Kalahari Desert.  

Hotel facilities

  • There is a restaurant, bar, swimming pool, spa and wellness centre, games room and garden.

  • The hotel offers packed lunches and laundry facilities. Dinner is included.

About the room

All rooms have en-suite bathrooms, safety deposit box, air conditioning, bathrobes, desk, kettle and mosquito net.

Room types available 

Savannah Chalet

Accommodation in Sossusvlei

Elegant Desert Lodge

Included

Standard Lodge: Set on a farmland near Sesriem, around 40 kilometres from the entrance to Sossusvlei, the Elegant Desert Lodge enjoys a spectacular location in the desert. There is a swimming pool, terrace, bar and restaurant. The rooms are in individual units, with en-suite bathrooms and private terraces where you can sit and admire the vast desert landscape.

Why stay here?  The lodge is powered by solar energy and uses sustainable products. There is a pool area, beautifully-styled rooms and the opportunity to dine under the stars.  

Lodge facilities

  • The lodge offers free WiFi in the public areas.

  • There is a restaurant, bar, swimming pool, terrace and garden.

  • The lodge offers laundry, a safety deposit box and daily maid service.

About the room

All rooms have an en-suite bathroom, safety deposit box and mosquito net.

Room types available 

Standard Room

Accommodation in Swakopmund

Swakopmund Hotel & Entertainment Centre

Included

Standard Hotel: Built in and around the old German Station Building, this hotel features beautiful architecture and superb facilities. There are three restaurants, a swimming pool, gym, gift shop, bar and health studio. All rooms are air-conditioned and come with a TV, minibar, en-suite bathroom and a view overlooking the pool or gardens.

Why stay here? This modern hotel is a few blocks from the seafront, and within walking distance of all the main attractions of Swakopmund. The outdoor pool and health club offers a variety of leisure options during the day.

Hotel facilities

  • The hotel offers free WiFi in public areas.

  • There are three restaurants, a bar, casino, cinemas, swimming pool, beauty area, squash court and fitness centre.

  • The hotel offers daily maid service, dry cleaning, laundry service, shuttle service, concierge, 24-hour front desk, currency exchange, shops and beauty services.

About the room

All rooms have a mini bar, TV, air conditioning and en-suite bathroom.

Room types available 

Standard Room

Accommodation in Damaraland

Palmwag Lodge

Included

Standard Lodge: Palmwag Lodge is located on the dry banks of the Uniab River which winds through Damaraland. There is a swimming pool and bar serving light meals and drinks. The rooms are in individual stone bungalows with thatched roofs, close to the main area, each with mosquito nets, en-suite bathroom and seating area.

Why stay here? This lodge offers a peaceful location next to a palm-lined spring, often attracting elephants. It is the gateway to the vast Palmwag Concession which supports a healthy population of black rhino.

Lodge facilities

  • There is a restaurant, swimming pool, lounge and bar.

  • The lodge offers laundry service, tea, coffee and light refreshments.

About the room

All rooms have an en-suite bathroom, hot water, mosquito net, power point, safety deposit box, insect repellent and either a ceiling fan or standing fan.  

Room types available 

Tented Chalet

Accommodation in Etosha National Park (South)

Etosha Safari Lodge

Included

Standard Lodge: Etosha Safari Lodge is full of character. It is located just ten kilometres from the Anderson Gate into Etosha National Park, on a hilltop where wildlife can roam freely. There is a restaurant, bar and swimming pool. The rooms are in individual blocks, each with a veranda where you can sit and enjoy great views.

Why stay here? This camp is the perfect place to relax and unwind, featuring a restaurant where you can dine on the terrace and watch the sunset.  

Lodge facilities

  • There is free WiFi in the reception area.

  • There is a restaurant, bar, swimming pool, tea and coffee facilities.

  • The hotel offers laundry service and 24-hour security.

About the room

All rooms have an en-suite bathroom, mosquito net, veranda, air conditioning and safety deposit box.

Room types available 

Standard Room

Okaukuejo Camp

Included
Exterior, Okaukuejo Rest Camp, Etosha

Standard Hotel: The Okaukuejo Camp offers simple accommodation inside the Etosha National Park, close to a waterhole where wildlife gathers. There is a range of facilities including a swimming pool, restaurant and bar. As it is a government rest camp, the service can be slow and less personal, and the food doesn’t reach the same standards as some of the private camps. Despite these factors, its waterhole and convenient location inside the park make it a popular option.

Why stay here? The historic camp is located inside the national park and overlooks a waterhole which attracts diverse wildlife around the early morning and evening when it is floodlit. 

Hotel facilities

  • There is WiFi in the main area for a small fee.

  • There is a restaurant, bar, two swimming pools, shop and tourist centre. As it is run by the government, the service is often slower and less personal than other camps.

  • The hotel offers laundry service and 24-hour security.

About the room

All rooms have an en-suite bathroom, air conditioning, fridge and tea and coffee facilities.

Room types available 

Standard Room

Accommodation in Etosha National Park (East)

Mokuti Etosha Lodge

Included

Standard Lodge: The lodge is less than five minutes from the eastern Von Lindequist Gate and is located on its own private 4,000-hectare nature reserve. Charming thatched buildings and two pools are nestled among the vast indigenous gardens. The rooms are beautifully decorated with Namibian crafts and rich fabrics, with garden views.

Why stay here? Mokuti Etosha Lodge has an excellent location close to Etosha National Park, with lush grounds providing the perfect place to relax between excursions. 

Lodge facilities

  • There is free WiFi in the rooms.

  • There is a dining room, restaurant, three bars, two outdoor pools, tennis courts, gym and souvenir shop.

  • The lodge offers luggage storage, currency exchange, 24-hour front desk, airport shuttle and room service.

About the room

All rooms have air conditioning, garden views, tea and coffee facilities, flat-screen TV, mini bar and en-suite bathroom.

Room types available 

Standard Room

Accommodation in Victoria Falls

Nguni Lodge

Included

Standard Hotel: With just 14 rooms, this small boutique hotel offers a personalised service and intimate atmosphere. There is a pool, garden, terrace, bar and restaurant serving African and international cuisine. The layout is simple, with rooms centred around the swimming pool and gardens. Each room is individually styled, with comfortable bedding, patio, teak furniture, unique ornaments and thatched roofs. The lodge is located in a quiet part of Victoria Falls town, about three miles from the entrance to the falls.

Why stay here?

The garden is shaded by large canopy trees, with a pool and loungers offering a great place to relax after visiting the nearby falls. Nguni is a breed of cattle deriving its name from the Nguni people of Southern Africa. At Nguni Lodge, you will see the various tributes to the Nguni cow, with locally made artwork and furniture.

Hotel facilities

  • Free WiFi is available in all areas.

  • There is a pool, garden, terrace, restaurant and bar.

  • The hotel offers a concierge service, luggage storage, tour desk, laundry service and daily maid service.

About the room

All rooms are well appointed with unique decoration, centred around the pool and garden and featuring an en-suite bathroom, outdoor seating area, toiletries, mosquito net and garden or pool view.

Room types available 

Standard Room

Batonka Guest Lodge

£225
(£80 Single Supplement)

Superior Hotel: Situated 1.7 miles from the waterfalls in a quiet suburb of Victoria Falls town, Batonka Guest Lodge is away from the town but within walking distance of the main attractions. The lodge is set in picturesque gardens with indigenous plants and features a range of amenities including a swimming pool, lounge and indoor and outdoor dining areas with a veranda. Each of the 22 rooms are well appointed and spacious, with décor and features such as double basins and large shower. The rooms have large private patios with a seating area looking out over the garden or pool.

Why stay here? The lodge offers a quiet and peaceful location, with elegantly decorated rooms to reflect the lodge’s colonial past. It is a great option for those looking for a small, personalised lodge with a high level of service.

Hotel facilities

  • Free WiFi is available in all areas.

  • There is a restaurant, bar, swimming pool, lounge and garden.

  • The hotel offers a concierge service, luggage storage, tour desk, laundry, shuttle service and room service.

About the room

Rooms are in individual units with a pool or garden view, and each have air conditioning, TV, safety deposit box, en-suite bathroom, toiletries, TV, mosquito net and kettle.

Room types available 

Pool/Garden View Room

Victoria Falls Hotel

from £390
(£390 Single Supplement)

Superior Hotel: Built in 1904, this Edwardian-style property is one of Africa’s oldest and most iconic hotels. It is the epitome of luxury and grandeur, with facilities including an Edwardian pool, spa and hair salon, art gallery, exhibition, bars and three restaurants.

Why stay here? The hotel is steeped in history, having originally being conceived as accommodation for workers on the Cape-to-Cairo railway. As well as being renowned for its impeccable service and luxurious accommodation, the location is next to none, with a private footpath that leads you through lush gardens to Victoria Falls in less than 10 minutes.

Hotel facilities

  • Free WiFi is available in all areas.

  • There is a range of restaurants, bars, entertainment, Edwardian swimming pool, gift shop, beauty spa, hair salon, stone sculpture exhibition, art gallery, lounge and internet lounge.

  • The hotel offers a concierge service, luggage storage, tour desk, laundry, shuttle service, room service, chapel, 24-hour front desk and daily maid service.

About the room

All rooms have a minibar, safe, air conditioning, satellite TV and tea and coffee facilities.

Room types available 

Standard Room

Excursions

Excursions Package

Namibia Excursion Package Save £190

**** SPECIAL LAUNCH OFFER - FREE EXCURSIONS WORTH £190 **** Take the Kalahari Sundowner Game Drive, Catamaran Cruise and Palmwag Game Drive excursions for free.

Kalahari Sundowner Game Drive

£55

This late afternoon excursion takes you into the Kalahari where you can look for a range of desert-adapted flora and fauna including giraffe, oryx, wildebeest, eland and kudu. As the day draws to a close, enjoy a sundowner and refreshments whilst taking in the breathtaking sunset over the Kalahari.

Full Description:

Enjoy a stunning two-hour drive in a classic 4x4 safari vehicle, surrounded by the unique dune topography and vegetation of the Kalahari. The reserve has some of the highest dunes in the region, interspersed with acacia trees and offering panoramic views over the pan. You will have the opportunity to spot a diverse range of animals as well as over 150 different bird species. The well-known suricate (meerkat) can also to be seen, although they are very shy. There is no better way to spend an evening in the desert than to watch the sun sinking away into the distant dunes whilst sipping a refreshing beer or gin and tonic.

Catamaran Cruise

£60

Observe dolphins, whales, turtles, seals, pelicans and sunfish whilst aboard a catamaran on this adventure-packed half-day excursion. Enjoy oysters and sparkling wine on-board while you look out for marine life. The journey goes past several ships and oil rigs in the bay, and you will cruise past oyster farms and see the lighthouse at Pelican Point, home to around 60,000 cape fur seals. 

Full Description:

You leave Swakopmund at around 8am for a half an hour drive to Walvis Bay. Depart at 9am from the Walvis Bay waterfront for an educational sightseeing tour in the bay area in search of the marine Big Five: whales, dolphins, mola, leatherback turtle and seals. Tea and coffee are served while cruising past oyster farms on the initial route to Pelican Point with its landmark lighthouse and 60,000 resident cape fur seals. In season (July to November), larger mammals such as the southern right whale and humpback whales are often spotted, while other whale species, such as the gray whale and the pygmy right whale have made appearances. Bottlenose, heaviside and dusky dolphins are regularly seen, as are ocean sunfish and leatherback turtles. The catamaran is usually accompanied by a variety of seabirds, such as the kelp gull, hartlaub’s gull, pelican and cape cormorant. The journey from Pelican Point goes past some of the more interesting ships and oil rigs in the bay as you are served fresh oysters with sparkling wine, savoury snacks and dessert. You return to the waterfront at around 12:30pm before being transferred back to Swakopmund. 

Palmwag Game Drive

£75

This four-hour drive goes into the Palmwag Concession to search for the animals that roam in this arid paradise, as well as a number of plant species unique to Damaraland. The springs support diverse fauna including giraffe, kudu, zebra and oryx. This region also boasts Namibia's largest population of predators outside of Etosha National Park, including lion, cheetah and leopard.

Full Description:

On this half-day excursion, you will set off in the morning in an open safari 4x4 vehicle with an experienced guide who will show you all that the concession has to offer. Spreading over 450,000 hectares in northern Damaraland, the Palmwag Concession is an arid wilderness of rocky landscapes, grasslands and dry river courses.  Drive through the majestic landscape to look for a variety of animals including the zebra, giraffe, kudu, oryx, springbok, ostrich, jackal brown and spotted hyena, and with a bit of luck and skill, the desert adapted elephant, the endangered black rhino and lion. Birdlife is also prolific, with many endemic species including rüppell’s korhaan, benguela long-billed lark and herero chat, as well as birds of prey such as the verreaux’s eagle, booted eagle, lanner falcon and greater kestrel.

Rhino Tracking

£175

This half-day excursion takes you in search of rhino in Palmwag, with the guidance of a qualified guide and tracker. It is done with an open game drive vehicle and once the rhino have been located, you attempt to approach this rare species on foot. The black rhino is one of the world's most endangered animals, and almost half them are found in Namibia. Whilst seeing the rhino is not guaranteed, there is a fairly good chance as Palmwag supports a large population of them. 

Full Description:

Start at dawn with an early breakfast then set off to the Torra Conservancy where you look for the rhinos. Damaraland, and specifically the Palmwag Concession, is home to a range of desert-adapted wildlife including the largest free-roaming black rhino population in Africa, so chances of spotting them are relatively high. You are taken off the beaten track into the vast areas of Damaraland to track and observe the rhino. Once the rhino have been located, you leave the vehicle and get closer to them on foot, observing them in silence. Seeing them amble around the savannah in search of roots and grasses to chew on or water to drink is a sight to behold. The communities directly benefit from these excursions since part of the income generated through rhino tracking is paid to the conservancies. This excursion requires a reasonable level of fitness, as it involves walking across very uneven ground in the heat. There will be a safety briefing beforehand to inform you of the possible dangers of approaching the rhino on foot. The length of the excursion depends on how long it takes to find a rhino, however you will generally be back at the lodge before lunch.

Click here to read our Product Manager's blog about his rhino tracking experience.

Etosha Open Vehicle Game Drive

£70

This half-day excursion takes around four hours, as you enter from the eastern gate of Etosha National Park for a morning of game viewing in an open-sided safari vehicle with an experienced guide. For those who want a more classic safari experience, this is a great option. Sounds and smells can be picked up more easily, and you will have better photography opportunities as you follow the animals around.

Full Description:

Spend the morning spotting Etosha's wildlife on this morning excursion in a classic 4x4 vehicle. Etosha National Park’s main characteristic is a salt pan so large it can be seen from space. This endless white expanse in Namibia is an unlikely venue for the ideal African safari; yet the surrounding regions are home to numerous springbok and zebra. If you are lucky you may even spot elephant, the endangered black rhino and even leopard in areas of thicker vegetation. Lion are camouflaged in the pale-golden colour of the grasslands, while giraffe rise high above most of the dry vegetation. The abundant Etosha wildlife that congregates around the waterholes gives you almost guaranteed game sightings every day.

Zambezi Sunset Cruise

£70

This two-hour excursion in the late afternoon is a great way to relax and enjoy the beauty of the Zambezi River, with the opportunity to see a variety of game including hippo, crocodile, elephant and birdlife. There are excellent photo opportunities against spectacular sunsets.

Full Description:

Board the boat in the late afternoon for a two-hour boat cruise along the upper Zambezi River, spotting wildlife along the river banks with the help of an experienced guide. Enjoy drinks and snacks aboard as the sun sets over Africa, before returning to the jetty and transferring back to your hotel.

Victoria Falls Guided Tour

£50
Victoria Falls, Zimbabwe

Appreciate one of the Seven Natural Wonders of the World on this excursion to Victoria Falls. The guided tour lets you discover the fascinating history and observe the flora and fauna and view the falls by walking along a boardwalk with several viewpoints.

Full Description:

The largest waterfalls in the world, based on the sheer volume of water passing into the gorge, Victoria Falls is an iconic African sight. This guided tour on the Zimbabwean side of Victoria Falls will allow you to fully appreciate their grandeur. You will visit them with a guide, walking along a spectacular walkway with viewpoints showcasing the mighty falls. Towering over the Batoka Gorge between Zimbabwe and Zambia, the 198-metre bridge was opened in 1905 and represents an incredible feat of Victorian design and industrial revolution engineering.

Botswana Wildlife Excursion

£160

A two-part excursion in Chobe National Park, consisting of a morning boat ride on the Chobe River and afternoon game drive in the national park. This trip takes you across the border to Botswana for a full day of wildlife viewing, with lunch included at a hotel on the riverbank. With luck you may spot elephant, lion, leopard, buffalo, antelope, hippo and more. 

Full Description:

Transfer across the border to Chobe National Park in Botswana, well known for its large herds of elephant (up to 85,000 during the dry season) that frequent the Chobe River every day, as well as lion, leopard, buffalo, antelope, hippo and crocodile. Once arrived, you will board a boat and spend the morning cruising along the river, with excellent game viewing opportunities including some of the biggest crocodiles in Africa and large pods of hippo. Stop for lunch at a hotel on the riverbank, then board the safari vehicle for an afternoon game drive, with the chance to spot the Big 5 and other game including giraffe, antelope, zebra, leopard and cheetah. Transfer back across the border to Victoria Falls in Zimbabwe.

2020

Holiday Information

All the practical information you need regarding your trip is found here. From how to prepare before you leave and travelling to your destination, to advice on travelling within your country of choice.

About your Holiday

  • Prices listed are per person and based on two persons sharing a room and include all flights from the UK and within destination, service of guides and reps (please note that tips are not included), accommodation and all transfers and excursions listed in the itinerary. Where applicable, entrance fees, taxes and charges are included in our prices at the rates advised to us at the time of preparation. An adjustment will be made to your price if any of these change before your holiday. UK airport taxes are included.

  • All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Booking Conditions

    1. Your contract

      Your contract is with Llama Travel Limited, registered in England and Wales, number 4370517. The following conditions will apply to your booking and form part of your contract. They cannot be varied and should be read carefully. A contract will exist when we accept your booking and issue our confirmation invoice. The contract and all matters arising from it shall be governed by English law and be subject to the exclusive jurisdiction of the English courts. All correspondence will be sent to the lead passenger of the booking unless otherwise advised. You must be over 18 to book a Llama Travel holiday. Llama Travel holidays are not for resale.

    2. Deposits and final payments

      A deposit of 10% of the holiday cost is required. On some occasions a higher deposit is required, we will advise you if this is necessary. When this is received, we will issue a confirmation invoice. The balance of the payment must be paid 90 days before departure. If the booking is made less than 90 days before departure, full payment must be made when booking. On some occasions, earlier balance payment may be required to secure flight seats or other services. In order to secure your holiday arrangements in some cases, we may ask for a payment in advance before we can reserve the appropriate services. This payment is not refundable if you subsequently decide not to proceed with the booking.

    3. Our prices

      Prices are based on the latest known information at the time of preparation – 5 May 2019 (£1 = US$1.31, £1 = ZAR19 Brent Crude oil $71 per barrel) but can go up or down. Before making a booking, please call us to check the correct up to date price of your chosen holiday.Brochure prices are based on the latest known information at the time of preparation – 5 May 2019 (£1 = US$1.31, £1 = ZAR19 Brent Crude oil $71 per barrel) but can go up or down. Before making a booking, please call us to check the correct up to date price of your chosen holiday.Once you have made a booking and we have issued our confirmation invoice, your holiday price can only be varied due to a significant increase in charges, fees, taxes, or similar items as a result of governmental action. Air passenger duty (APD) for UK departures is £78. For business class, APD rates are higher. The VAT rate for holidays outside the EU is zero. Except for increases in entrance fees or tax increases, such as in APD or VAT, we will not surcharge you.

    4. Alterations or cancellations by you

      If you wish to alter your holiday arrangements before departure, we will do our best to help. An administration fee of £25 per passenger will be charged, together with any additional costs incurred as a result of the change. If you make any alterations within 60 days of departure, we may treat this as a cancellation, and apply cancellation fees. Scheduled airlines treat name changes as a cancellation and rebooking; any alteration is likely to incur a 100% cancellation charge. Please make sure that all names you give us are spelled exactly as they appear in passports. It is not normally possible to make alterations after commencement of travel. If you do wish to make alterations during your holiday, cancellation fees for services booked may apply. Refunds cannot be made for any unused accommodation, services or transport. We recommend that you take out full travel insurance with cover against cancellation penalties, including in the event of force majeure; see section 6 below. We commit to and confirm services in advance. If you wish to cancel your holiday, you must let us know in writing. The following cancellation charges apply.

    5.  Days before departure when you notify usPenalty
      90 days or more Loss of deposit
      61 to 89 days 25% of holiday cost, or deposit if higher
      31 to 59 days 60% of holiday cost (75% for Galapagos holidays), or deposit if higher
      30 days or less 100% of holiday cost

      In some cases, the balance payment may be due earlier than 90 days before departure. We will advise you if this is the case. If any part of the balance payment is required earlier than 90 days before departure, this will normally be non-refundable in the event of cancellation.

      In addition, where one person in a party cancels and others still wish to travel, single room supplements will be payable if this results in single rooms being used.

    6. Alterations or cancellations by us

      We make careful arrangements with airlines, hotels and service operators to ensure that we are able to provide you with the holiday as described. However, in exceptional cases, it may be necessary to make changes to your holiday arrangements (including airlines, flights, accommodation, transport or services) due to circumstances beyond our control. Flight times are given only as indications, and finalised times will be shown on your tickets

      When changes are necessary, we will do our best to ensure that they do not affect your holiday. If, before you depart, a major change is necessary (defined as a change of itinerary so that you are no longer able to visit a destination where you are scheduled to spend one or more nights or an appropriate alternative destination, or a change of accommodation to a lower standard or category affecting a significant part of your holiday) or if we have to cancel your holiday, we will contact you and offer you the choice of:

      • accepting the changes to your holiday;
      • purchasing another available Llama Travel holiday; or
      • cancelling your holiday with a full refund.

      If we have to cancel or make major changes to your holiday less than 60 days before departure, other than in the event of force majeure (see section below), you will also be entitled to compensation at the following levels:

      When notifiedCompensation per person
      43 – 60 days before departure £50
      29 - 42 days before departure £100
      15 - 28 days before departure £150
      0 - 14 days before departure £200
    7. Alterations or cancellations by you or us in the event of force majeure

      If we have to make major changes to, or cancel, your holiday in the event of force majeure, we will contact you and offer you the above choices. However, compensation will not be paid.

      If, in the event of force majeure, we are still able to operate your holiday but you wish to cancel, please contact us to discuss the options. We will endeavour to recover from suppliers, and refund to you, monies paid for your holiday, but where we are unable to do so, you may be able to claim for irrecoverable costs from your travel insurance.

      Force majeure events include war, threat of war, civil unrest or strife, decisions by governments or governing authorities, epidemic, natural disasters, fire, bad weather, terrorist activity, nuclear disaster, industrial disputes, technical or maintenance problems with transport, changes of timetables of airlines, or other causes beyond our control.

    8. Our responsibilities to you

      Llama Travel is dedicated to ensuring that your holiday is as described. If a part of your holiday is not provided as promised, please inform us at the time. If this affects the reasonable enjoyment of your holiday, we will pay compensation appropriate to the circumstances, limited to a maximum of three times the price of the service concerned. If you do not inform us at the time, Llama Travel accepts no responsibility for the situation as we will not have been given the opportunity to rectify the problem.

      Llama Travel accepts responsibility for illness, personal injury or death caused as a direct result of the direct acts and / or omissions of our employees, agents, suppliers or sub-contractors while acting in the course of their employment to provide services or arrangements for your holiday that you have booked with us in the UK. We do not accept responsibility for illness, personal injury or death where there has been no fault of our employees, agents, suppliers or sub-contractors, or as a result of taking part in any activity which does not form part of the holiday booked through us in the UK. Where illness, personal injury or death arises in the course of air travel, rail travel, sea travel or hotel accommodation, the amount of compensation you may receive is limited in accordance with the provisions of any International Convention. If illness, personal injury or death is suffered as a result of taking part in an activity where a third party is involved, we shall, at our discretion, offer advice and assistance to aid in the resolution of the issue, provided you inform us within 90 days of the occurrence. Our costs in respect of the above on behalf of you and your party shall not exceed £5,000 in total. If you are able to make recovery of these costs whether from the third party or from a policy of insurance, you may be asked to refund our outlay.

    9. Your responsibilities

      Clients are responsible for ensuring that all immigration and health requirements are fulfilled, for obtaining travel documents, including passports, visas and vaccination certificates, and for ensuring that these are all in order, including for any intermediate stops on international flights. If the name on your airline ticket does not match that on your passport, you must inform us as soon as you receive the ticket.

      We require your passport details to issue some tickets. If these change after you have given them to us, you must inform us.

      It is your responsibility to behave in a responsible, restrained and sober manner when dealing with local authorities, fellow travellers and our representatives.

      By taking a Llama Travel holiday, you agree to accept the authority and decisions of our employees and representatives. If, in the opinion of such people, your behaviour or health before the departure of a tour is likely to threaten the safety, comfort or progress of that tour, then you may be excluded from the tour without refund or compensation. It is your responsibility to obey local laws, otherwise you may be excluded from the holiday and we will cease to have any responsibility for you.

      Please bear in mind that travel in Latin America and Africa is not the same as travel in the UK, and inconveniences and delays may arise due to weather conditions, strikes, demonstrations, the poor state of roads or for other reasons. By travelling with Llama Travel, you are implicitly accepting this part of the way of life in these countries.

    10. Flights

      We have no control over international or national air carriers, and therefore schedules may change or flights be delayed due to no fault of our own. We will try to ensure the smooth flow of all your transport connections, but it is your responsibility to check exact times of flights and reconfirm these. This is particularly important for internal flights, which can be rearranged at short notice. Llama Travel accepts no responsibility for the consequences of flights missed due to the client’s failure to reconfirm exact details.

      When you travel with an airline, the Conditions of Carriage of that airline apply, some of which will limit or exclude liability. These conditions are the subject of International Agreements between countries.

      Flying to Latin America and Africa involves long flights and may require changes in other airports. It is your responsibility to arrive at the departure airport at the appropriate time and to check in for your international flight, and to change aeroplanes if necessary at intermediate airports. If you wish to sit in a specific seat, or wish to sit with other people on the flight, it is recommended that you check in early or check in online where possible. It is sometimes possible to reserve seats directly with the airline online prior to travel.

      Airlines do not allow more than one booking per passenger on a flight and may cancel seats if they are held by more than one operator. Clients are responsible for ensuring they are not holding flights with another operator.

    11. Baggage allowance

      Most airlines have a baggage allowance of 20kg per passenger. Carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of you luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

    12. Insurance

      You must have adequate insurance provision to cover the cost of assistance, including emergency repatriation, in the event of illness or other problems occurring during your holiday.

    13. Complaints

      If you have any complaints about your holiday arrangements when you are abroad, please bring these to the attention of our local representatives who will do all they can to ensure a swift and satisfactory resolution. Problems can usually be sorted out by talking to the supplier concerned (e.g. hotel) and our local representatives or by informing us directly. If this is not done, Llama Travel accepts no responsibility for the situation, as we will not have been given the opportunity to rectify the problem. If you do not inform us, your consumer rights to compensation may be affected. If you have tried and failed to rectify the situation whilst abroad, please send us your complaint in writing within 28 days of returning to the UK. We will then follow up your complaint. Communication with destinations is often slow, so we may not be able to resolve the situation as quickly as you would like.

    14. Financial protection for bookings made in UK for UK residents

      The holidays on this website are ATOL protected, since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority, number ATOL 5804.

      If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable).You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

    15. Brochure and website information

      The information in our brochures and on our website is, to the best of our knowledge, correct at the time of going to press. However, details of flights or hotels may vary during the lifetime of a brochure. These changes will be reflected on our website where possible.

      The copyright on all material in our brochures and on our website, including text, photographs, maps and layouts is held by Llama Travel Limited. No part of these publications may be reproduced, stored or transmitted in any way without the prior written permission of Llama Travel.

    16. Data Protection

      The information we ask you to provide, including personal information about you and members of your party, is necessary for us to arrange and operate your holiday. By booking a holiday with us, you agree to our processing this information, including, where appropriate, its transfer outside of the EU.

    17. Package Travel Regulations
      Llama Travel Bookings comply with the UK Package Travel and Linked Travel Arrangements Regulations 2018. UK Package Travel Regulations

How to Book

  • To book a holiday or discuss your requirements, please call us on 020 7263 3000. We can usually confirm availability immediately, but may need to check with a supplier first.

  • You can pay your deposit by bank transfer, cheque, standard UK debit card or non-premium UK personal Visa / MasterCard credit card. Balance payments can be made by bank transfer or cheque. We do not accept cards for balance payments. We are unable to accept cash.

Namibia

Before you Go

  • British nationals can enter Namibia for a visit of up to 90 days without a visa. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Namibia (020 7636 6244). You need a passport valid for 6 months after your return to the UK.

    If children are not travelling with both parents, Namibia require a letter of consent to enter or depart. To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy. A list of insurance companies that our customers have found suitable is available from us. Please advise your insurer of any pre-existing medical conditions and, if you are booking a holiday involving high-altitude trekking, such as the Inca Trail, make sure that you are covered for this. If you are planning on carrying out any other activities, please ensure your insurance policy will cover you for these. Note that cancellation cover is often only available if insurance is purchased within two weeks of booking your holiday.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents will give you your hotel and excursion vouchers when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

  • Namibia introduced new immigration rules in 2016 relating to travel with children. In addition to valid passports, parents travelling with children (under 18) should at all times carry the original or certified copy of the unabridged birth certificate. The full unabridged birth certificate should list the child’s details and both parents’ details.  Adults travelling with children where they are not the biological or legal guardians of those children, should be in possession of an affidavit statement from the child’s parents giving consent for their travel. Please contact the Namibia consulate to check requirements.

  • Partially covered by the Namib, one of the world’s driest deserts, Namibia’s climate is generally very dry and pleasant. The cold Benguela current keeps the coast cool, damp and free of rain for most of the year. Inland, all the rain falls in summer (November to April). January and February are hot, when daytime temperatures in the interior can exceed 40°C, but nights are usually cool. Winter nights can be fairly cold so it is recommended to bring some warm items.

    During the day it is generally hot, so you should pack lightweight loose-fitting clothes in natural fabrics, such as linen or cotton. Although mosquitos are not a big problem in Namibia, and only found in certain parts, precautions should still be taken, such as wearing long-sleeved shirts and long trousers at night.

    Electrical sockets in Namibia are 220 Volts. Sockets fit plugs with three round pins.

    We recommend you carry a copy of your passport with you at all times.

    Please bring any medication you may require from the UK.

    You can bring whichever luggage you feel most comfortable with: suitcases, soft bags and rucksacks are fine.

    Lightweight, light coloured cotton trousers and long-sleeved shirts

    Absorbent socks

    Walking boots

    Pullover or jacket for the early mornings and evenings

    Warm hat and gloves for winter months

    Sun hat

    Swimsuit

    Binoculars

    Camera equipment – a lens with a long zoom is recommended for photographing wildlife

    Torch

    Water bottle

    Sun cream

    Insect repellent

    Day pack

Health & Fitness

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground.

  • Please consult your GP or a travel clinic about health and vaccination requirements. The NHS website www.fitfortravel.nhs.uk gives good advice about travelling in Namibia.

    Malaria precautions are highly recommended in the north of Namibia, including Etosha.

    When visiting Africa, stomach illnesses are not uncommon due to changes in diet. In Namibia, tap water is either purified or comes directly from boreholes and is therefore technically safe to drink, however we suggest you only drink bottled water and avoid ice. If you are unsure if salads and fruits have been washed in purified water, it is best to avoid them. Bottled water is provided for you.

    If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary.

Getting there

  • A holiday in Africa inevitably means long haul flights, and at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare.

    You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details.

  • Most airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London. Most flights to Namibia go via Johannesburg in South Africa.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class. Call us for prices for the route and airline you are interested in.

    Premium Economy
    British Airways World Traveller Plus, Air France Premium Voyageur and Virgin Premium Economy seats are available. These provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    KLM, Iberia and United offer standard economy class seats with extra legroom for additional cost. KLM seats can be booked through Llama Travel. United and Iberia seats can be reserved with the airlines one month prior to departure.

    Business Class

    British Airways Club World has seats which convert into full flat beds and have a privacy screen.

    Iberia Business Plus between Madrid and Latin America offers seats which convert into flat beds. Between the UK and Madrid, seats are usually the same as in economy class.

    KLM World Business Class offers seats that convert into flat beds. Between the UK and Amsterdam, seats are usually the same as in economy class. Air France Affairs Class offer seats which convert into virtually flat beds. Between the UK and Paris, seats are usually the same as in economy class.

    United Business First between the UK and the US offers seats which convert into full flat beds. Between the US and Latin America, seats are more spacious than in economy.

  • Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of your luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For flights within Africa, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot always guarantee specific seats.

Travelling in Namibia

  • The currency in Namibia is the Namibian Dollar. The South African Rand is also accepted everywhere in Namibia, and both currencies have the same value (approximate exchange rate: 18R = 1GBP). Credit and debit cards can be used in many shops and restaurants, and can also be used to withdraw money from cash machines. In the remote areas, it is best to take cash as there are no ATMS at the lodges, although it is possible to pay by Visa or MasterCard.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals from your account when you are away. Some banks say that this is not necessary, however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  • Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

    Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

    Please also check the Foreign Office travel advice for the countries you are visiting at www.fco.gov.uk. 

  • In many destinations, you can arrange adventure activities. If you are interested in taking any of these, please make sure you are covered by your travel insurance. Llama Travel does not arrange any adventure activities directly and we cannot verify the safety measures of any local operators.

  • Excursions are operated together with other travellers. These will usually be in English, although groups are sometimes a mix of English and other languages. A minimum of 2 people is required for some excursions. On some occasions, the order of excursions may vary. Many excursions are with non-Llama Travel passengers, especially on wildlife excursions.

  • Tipping in Namibia is standard practice. Wages are low so many people depend on tips to make up the shortfall in their earnings. Restaurant staff are used to receiving 10-15% of the total bill. You can tip your cab driver by rounding up to the nearest ten (although use your discretion regarding distance, time of day etc), and the same goes for general hotel staff. It is recommended to tip guides and drivers USD10 per day when in a group (this will be shared between them).

  • To phone the UK from Namibia, dial the international dialling code for the UK (0044) and then the UK telephone number, leaving out the ‘0’ in the area code. Telephone cards are the easiest way to use public telephones, and can be bought in convenience stores.

    To phone Namibia from the UK, dial the international dialling code for Namibia (00264) and then the Namibian telephone number, leaving out the ‘0’ in the area code. Most UK mobile phones work in Namibia, but international roaming may need to be activated. Check with your mobile phone service provider if your telephone will work.

  • Probably the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will still operate this just for you. All our holidays are guaranteed to operate if we have two passengers or more.

    Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. In some places, the excursions are operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

    We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

  • All hotels include breakfast, and other meals are included on some excursions and in several of the lodges. However, you will often need to arrange your own lunches and dinners. We recommend budgeting approximately N$100 – 120 for lunch in a restaurant, N$45 for a sandwich and N$250 – N$300 for a 2-course meal in a restaurant in Windhoek or Swakopmund.

    Bar prices are similar to the UK and you should expect to pay around N$25 for a coffee, N$15 for a soft drink, N$25 for a draught beer and N$45 for a glass of wine.

    Throughout Namibia there are opportunities to shop for souvenirs and we advise setting aside some of your budget for this purpose. Credit cards are accepted in many places although Amex has more limited use.

  • Whilst on safari, you will be with an experienced guide at all times, who is usually unarmed. Staff are experienced at dealing with wildlife, but by their nature, game drives have exposure to wild animals, and there will always be some risk in this. All of the game drives run according to schedule, although unexpected delays can occur, which the guide will deal with as quickly and safely as possible. Being in the wilderness means that the environment is unpredictable, so the unexpected can happen. For the rhino tracking excursion in Damaraland, there will be a safety briefing beforehand to inform you of the possible dangers of approaching the rhino on foot.

  • For the majority of the holiday, you will be in a tour vehicle with a maximum of 18 passengers. The benefit of this is that you are protected from the heat and dust, although views may be slightly more obstructed and you won’t have a wildlife spotter. In Damaraland, you are in an open safari vehicle with up to 9 passengers. In Etosha, there is the possibility to change from your normal tour vehicle to an open safari vehicle, for a supplement. This offers a more classic safari experience as you can get closer to the animals, with excellent photography opportunities.

  • Long journeys are a given in Namibia, due to the geography of the country and its vast landscapes which are spread across thousands of square miles. To give an idea of scale, Namibia is approximately three and a half times the size of the UK, but the UK is home to 64 million more people. The main itinerary covers long distances, and bumpy gravel roads are common, with some journeys taking up the majority of the day. The journeys are stunning with plenty of good photography opportunities, with ever-changing landscapes ranging from mountains to red sand dunes and endless grass plains with acacia trees. There are breaks to stretch your legs, use the toilet and buy snacks, before arriving at the next destination. There are not usually restaurants, so lunch is often just a few snacks you can buy – on these days, we recommend having a hearty breakfast. The journey from Swakopmund to Palmwag in Damaraland is the longest drive of the trip, and takes up the majority of the day. Delays can sometimes occur if the vehicle has a mechanical fault or a tyre needs to be changed.

Zimbabwe

Before you Go

  • British nationals will be granted with a KAZA Univisa (valid for travel between Zimbabwe and Zambia and day trips into Botswana) visa, for a fee (US$ 50 per person, paid in cash). This is easiest to obtain upon arrival at the airport or border post, rather than via an agency in the UK. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Zimbabwe (020 7836 7755). You need a passport valid for 6 months after your return to the UK.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy. A list of insurance companies that our customers have found suitable is available from us. Please advise your insurer of any pre-existing medical conditions and, if you are booking a holiday involving high-altitude trekking, such as the Inca Trail, make sure that you are covered for this. If you are planning on carrying out any other activities, please ensure your insurance policy will cover you for these. Note that cancellation cover is often only available if insurance is purchased within two weeks of booking your holiday.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents will give you your hotel and excursion vouchers when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

  • Some countries in Africa have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.

  • Generally, casual comfortable clothing is suitable throughout the year. Rain showers are possible throughout the year, so waterproofs are recommended. Long sleeved shirts and long trousers will protect you against mosquitoes at night. Sun hats, sunglasses and sun protection cream are also recommended.

    Electrical sockets in Zimbabwe are 230 Volts. There are two types of socket: type D which fit plugs with three round pins and type G which is the standard British plug socket.

    We recommend you carry a copy of your passport with you at all times.

    Please bring any medication you may require from the UK.

    You can bring whichever luggage you feel most comfortable with: suitcases, soft bags and rucksacks are fine.

  • Victoria Falls can be visited all year round, although depending on when you visit, the water levels can be quite dramatically different. The fluctuating water levels not only affect what you see, but also certain activities are only available at certain levels of flow. Water levels are at their highest between March and May, meaning the falls are at their most magnificent and visitors should expect to get wet. During this time, the falls can be harder to photograph as visibility from some lookouts can be limited by the abundance of spray and mist. Helicopter rides are particularly popular during this time, as the falls enter full flood creating a vast spray which is spectacular from above. Other activities such as white-water rafting and the Devil’s Pool are usually closed at this time of year. Between June and August, the falls drop to mid-level water. This is a great time to visit, as the falls can be captured both on the ground and from the air. Between September and November the water level of the falls is at its lowest, and it is not uncommon for the Zambia side to be completely dry, although this is a great time to appreciate the geographical features. In December, water levels begin to rise and the cycle is repeated again. January is usually the last opportunity to visit Livingstone Island before the water levels get too high.

Health & Fitness

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground.

  • Please consult your GP or a travel clinic about health and vaccination requirements. The NHS website www.fitfortravel.nhs.uk gives good advice about travelling in Zimbabwe.

    Malaria precautions are essential when visiting Victoria Falls. 

    When visiting Africa, stomach illnesses are not uncommon due to changes in diet. In Zimbabwe the tap water is not safe to drink, so bottled mineral water is recommended.

    If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary. Illnesses caused by altitude can be serious. If you do experience any problems, please seek appropriate medical attention.

Getting there

  • A holiday in Africa inevitably means long haul flights, and at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare.

    You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Opinions change over time, but in the past year, Llama Travel customers’ preference was for Air France, KLM, British Airways and Virgin, followed by United and Iberia. Flights are sometimes operated by another airline in the appropriate airline alliance.

  • Most airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class. Call us for prices for the route and airline you are interested in.

    Premium Economy
    British Airways World Traveller Plus, Air France Premium Voyageur and Virgin Premium Economy seats are available. These provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    KLM, Iberia and United offer standard economy class seats with extra legroom for additional cost. KLM seats can be booked through Llama Travel. United and Iberia seats can be reserved with the airlines one month prior to departure.

    Business Class

    British Airways Club World has seats which convert into full flat beds and have a privacy screen.

    Iberia Business Plus between Madrid and Latin America offers seats which convert into flat beds. Between the UK and Madrid, seats are usually the same as in economy class.

    KLM World Business Class offers seats that convert into flat beds. Between the UK and Amsterdam, seats are usually the same as in economy class. Air France Affairs Class offer seats which convert into virtually flat beds. Between the UK and Paris, seats are usually the same as in economy class.

    United Business First between the UK and the US offers seats which convert into full flat beds. Between the US and Latin America, seats are more spacious than in economy.

  • Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of your luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For flights within Africa, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot always guarantee specific seats.

Travelling in Zimbabwe

  • The most commonly used currency around Victoria Falls is the US dollar. Other currencies such as the South Africa Rand, Botswana Pula and Pound Sterling are accepted however everything is priced in dollars, so these are often exchanged at an unfavorable rate. Credit and debit cards are now accepted by most large establishments but not all, so it is recommended to always carry some cash.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals from your account when you are away. Some banks say that this is not necessary, however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  • Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

    Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

    Please also check the Foreign Office travel advice for the countries you are visiting at www.fco.gov.uk. 

  • In many destinations, you can arrange adventure activities. If you are interested in taking any of these, please make sure you are covered by your travel insurance. Llama Travel does not arrange any adventure activities directly and we cannot verify the safety measures of any local operators.

  • Excursions are operated together with other travellers. These will usually be in English, although groups are sometimes a mix of English and other languages. A minimum of 2 people is required for some excursions. On some occasions, the order of excursions may vary. Many excursions are with non-Llama Travel passengers, especially on wildlife excursions.

  • Tipping in Zimbabwe is standard practice. Wages are low so many people depend on tips to make up the shortfall in their earnings. Restaurant staff are used to receiving 10-15% of the total bill. You can tip your cab driver by rounding up to the nearest ten (although use your discretion regarding distance, time of day etc), and the same goes for general hotel staff. It is recommended to tip guides and drivers $10 per day.

  • To phone the UK from Zimbabwe, dial the international dialing code for the UK (0044) and then the UK telephone number, leaving out the ‘0’ in the area code. Telephone cards are the easiest way to use public telephones, and can be bought in convenience stores.

    To phone Zimbabwe from the UK, dial the international dialing code for Zimbabwe (00263) and then the Zimbabwe telephone number, leaving out the ‘0’ in the area code. Most UK mobile phones work in Zimbabwe, but international roaming may need to be activated. Check with your mobile phone service provider if your telephone will work.

  • Probably the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will still operate this just for you. All our holidays are guaranteed to operate if we have two passengers or more.

    Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. In some places, the excursions are operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

    We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

  • All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$10 – 25 for a meal in a restaurant.

    Bar prices are similar to the UK and a small bottle of beer usually costs around US$2-4 in a hotel bar.

    Throughout Zimbabwe there are opportunities to shop for souvenirs and we advise setting aside some of your budget for this purpose. Credit cards are accepted in most places although Amex has more limited use.