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Best of Chile & Argentina + Tierra del Fuego + Cape Horn Cruise

Cape Horn Cruise Wildlife, Patagonia, Chile
Tierra del Fuego, Patagonia, Argentina
La Boca, Buenos Aires, Argentina
Perito Moreno, El Calafate, Patagonia, Argentina
Perito Moreno Glacier, Argentina
Cape Horn Cruise Wildlife, Patagonia, Chile
Tierra del Fuego, Patagonia, Argentina
Tierra del Fuego, Patagonia, Argentina
Valparaíso, Chile
Buenos Aires, Argentina
Traditional Milonga, Buenos Aires, Argentina
Torres del Paine, Patagonia, Chile
Incl flights, accommodation & transfers
From   £6799 £6299
20 days

Holiday highlights

  • Cruise from Argentina to Chile via Cape Horn.
  • Visit Santiago, Chile’s modern capital, and dance tango in Buenos Aires.
  • Hike through the soaring peaks and sweeping valleys of Torres Del Paine.
  • Marvel at the Perito Moreno glacier in Los Glaciares National Park.
  • Traverse Tierra del Fuego, the archipelago at the end of the world.
  • Fly overnight from the UK to Santiago. A vibrant, bustling city exploding from the foothills of the Andes, Chile’s stylish capital city is filled with traditional markets, museums, art galleries, fine restaurants and theatres. With a backdrop of the magnificent snow-capped Andes, Santiago also has one of the most spectacular natural settings of any city.

    Meals included: Meal included on the transatlantic flight.

  • After a morning arrival in Santiago, you are met at the airport and taken to your hotel. For the perfect introduction to the city, take our optional Santiago Walking Tour excursion, where you are picked up by your guide at your hotel and walk to La Moneda and through the main square, visit the Bellas Artes Museum and colourful neighbourhood of Lastarria, then climb the steps to Santa Lucía hill for a panoramic view of the Chilean capital with its Andean backdrop.

    Alternatively, rest after your flight or spend the afternoon exploring Santiago at your leisure. Perhaps visit the 16th-century San Francisco Church and traditional markets of the old town, or explore the shopping malls and trendy restaurants in the bohemian Bellavista district. The city also has plenty of green parks and beauty spots; the views from atop San Cristobal hill are particularly stunning. Read our blog to discover 6 Things to Do in Santiago

    Meals included: Meal included on the transatlantic flight.

  • Spend a second day getting to know Santiago or take the full-day optional Vineyard & Valparaiso excursion, which takes you to the fascinating city of Valparaiso, where a series of funiculars transport you to the upper levels of the city for spectacular views. Also visit an idyllic vineyard in the Casablanca Valley, which produces some of Chile’s finest wines, for lunch and a wine tour. Return to Santiago in the late afternoon.

    Meals included: Breakfast at the hotel. Lunch included on the Vineyard & Valparaiso excursion.

  • Fly from Santiago to Punta Arenas, located on the Straits of Magellan. The flight takes you over the Southern Patagonian Ice Field, and it is possible to see the glaciers snaking their way into the sea. Then take a three-hour transfer to Puerto Natales, a small town wonderfully set on the shores of Last Hope Sound, with especially beautiful sunrises.

    Meals included: Breakfast at the hotel.

  • The day begins with an early start from Puerto Natales for the journey to Torres del Paine. The scenic drive north takes about two hours and takes you past Lake Sarmiento, known for the strange formations of calcium deposits along its shoreline, all the way to the entrance of Torres del Paine National Park. This is one of the great wildernesses of the world, full of soaring peaks, glacial valleys and wild grasslands. The huge granite peaks of the Paine Massif, referred to as the ‘Towers of Paine’, rise up dramatically from the windswept terrain, creating one of the most striking natural landscapes on earth. The national park is also home to an abundance of wildlife, including guanacos (a type of llama), rheas (South American ostriches), condors, foxes and rare pumas. The tour takes you to several vantage points around the park, where you can marvel at the amazing mountain formations of the Paine Massif and the spectacular Cuernos (‘Horns’) del Paine. The tour continues across to the central area of the park and to the pristine Nördenskjold and Pehoe lakes, adorned by fresh greenery and grazing wild guanacos, and also to the majestic Salto Grande waterfall. After a respite for a packed lunch, conclude the tour with a visit to Lago Grey, one of Torres del Paine’s largest lakes. From here you can take our optional Boat to Grey Glacier excursion, a beautiful boat ride from the shoreline to the face of the magnificent Grey Glacier. At the end of the tour you are taken to your hotel, where you can spend a relaxing evening enjoying wonderful views of the Paine Massif.

    Meals included: Breakfast at the hotel. A packed lunch is included on the tour of Torres Del Paine.

  • A free day to explore Torres del Paine National Park at your leisure. Take one of the hiking excursions to make the most of your time in one of the world’s most famous trekking destinations. The easiest option is the Hike to Lake Sarmiento, a half day excursion which involves a 3 hour trek along a flatter route than most others in the park, starting at Amarga Lagoon and ending with a fabulous view over Lake Sarmiento, passing the Paine massif en-route.

    Alternatively, you can take the slightly tougher optional Las Torres Trek excursion, where you trek through beech forest before arriving at the glacial moraine, with fantastic views of the granite towers. The excursion lasts approximately ten hours and is of moderate-to-high difficulty, with a packed lunch included.

    In addition, you can also book activities directly in the hotel, including horse riding and mountain biking, as well as other tours of the park by minivan. Excursions available from the hotel can book up in advance, so if you would like to arrange an excursion from the hotel, we suggest you book this before departure.

    Meals included: Breakfast at the hotel. Lunch included on the Las Torres Trek excursion.

    Read our blog to find out what to pack on a Las Torres trek.

  • Enjoy a free morning in Torres del Paine, perhaps taking advantage of this free time to do further trekking before transferring by road to Puerto Natales in the afternoon. Alternatively, for a more scenic and exciting final day, take our optional Torres del Paine Horse Riding excursion where you ride through beautiful forests and across a lagoon to the Serrano River, with a spectacular view of the imposing Paine massif in the background. 

    Meals included: Breakfast at the hotel. 

  • Take a five-hour coach trip, crossing the Patagonian plains, and the Chile-Argentina border, to El Calafate, beautifully located on the shores of Lake Argentino. This attractive town is now regarded as the gateway to the Los Glaciares National Park and is the best base from which to explore the highlights of Argentinian Patagonia. In the afternoon maybe go bird watching at nearby Nimes Lagoon.

    Please be aware that the coach between Puerto Natales and El Calafate is on a public service without a guide. The bus is comfortable and has a WC, but the service is simple. At the border you must present your luggage, which you need to remove from the bus, both to exit Chile and enter Argentina. If you prefer a private vehicle with a guide for this transfer, ask us for prices. In this case, it may be necessary to change vehicles when you cross the border. For groups of five people or fewer, the transfer between Puerto Arenas airport and Puerto Natales is on a good public bus.

    Meals included: Breakfast at the hotel.

  • The Perito Moreno glacier is one of the most breathtaking sights in Argentina. At 30km in length, it is one of the few Patagonian glaciers which is still advancing. The trip begins with a 90-minute drive along the shores of Lake Argentino to the glacier, which is one of the most famous landmarks in the Southern Patagonian Ice Field. Stroll along the walkways, which run so close to the glacier that you can actually hear the ice creaking and if you are lucky, see huge chunks of ice breaking off and crashing into the water. The trip finishes with a boat ride on Lake Argentino. Sailing along the glacier’s vast perimeter, you can experience the grandeur and sheer scale of Perito Moreno, gazing up at the 60-metre high wall of ice. After a packed lunch, you have free time to explore the walkways on your own. Return to El Calafate in the late afternoon. Please note, the order of the visits may vary.

    Meals included: Breakfast at the hotel. A packed lunch is included on the tour to the glacier.

  • Enjoy a free day in El Calafate. Perhaps visit the town’s Glaciarium to learn about the history and geology of the Patagonian glaciers, or take our popular optional Estancia Cristina excursion, a beautiful full-day trip that takes you across Lake Argentino to Estancia Cristina, a remote old sheep ranch exquisitely set in the heart of the Los Glaciares National Park, surrounded by mountains and lakes. Take a tour around the old ranch, which was built in 1914 by an Englishman, before driving up to a local lookout point for some awe-inspiring views of the Upsala glacier. Arrive back in El Calafate in the evening. 

    Meals included: Breakfast at the hotel, lunch is included on the Estancia Cristina excursion.

  • Fly to Ushuaia in the southern tip of Argentina. The capital of Tierra del Fuego, and the southernmost city in the world, is impressively set on the Beagle Channel, with evergreen forests, glaciers and snow-capped mountains providing a striking backdrop to the characterful town.

    Meals included: Breakfast at the hotel.

  • Enjoy a free day to further explore Ushuaia and the Tierra del Fuego archipelago. Perhaps visit the nearby Tierra del Fuego National Park and hike through dramatic scenery to the shores of the Beagle Channel; ride on The End of the World Train; or walk to the end of the Pan-American Highway which begins in Alaska and runs the length of the continent. Alternatively, sample locally sourced king crab and walk down to the harbour to see expedition ships moored in preparation for their next voyage to the Antarctic. You could also spend the day on a visit to Estancia Harberton, which was founded by a British missionary at the end of the 19th century.

    Meals included: Breakfast at the hotel.

  • Head to the port to check in for your cruise on the Stella Australis. Depart in the evening. The cruise travels from Ushuaia, in Argentina, to Punta Arenas, in Chile, via Cape Horn, at the southern tip of the western hemisphere. Travel through the Beagle Channel, along the edge of Tierra del Fuego, and across the Strait of Magellan. Along the way, try to spot whales, dolphins, penguins, condors, seals and more, and learn about the explorers who travelled these waters before you.

    Meals included: breakfast, dinner

  • In the morning, cruise across Nassau Bay into a remote archipelago and, if the weather and sea conditions are favourable, go ashore on the windswept island that harbours the legendary Cape Horn; for years the only navigation route between the Pacific and the Atlantic. Later, anchor at the beautiful and dramatic Wulaia Bay, which was originally an aboriginal settlement. Learn about the indigenous Yámana people in a museum housed in the old radio station, followed by a choice of hikes around the bay, enjoying the distinctive Patagonian fauna.

    Meals included: breakfast, lunch & dinner

  • During the night, re-enter the Beagle Channel, sailing through Glacier Alley, where several huge glaciers can be seen by the eerie light of the moon. In the morning the ship enters Pia Fjord and passengers set off in zodiacs to the Pia Glacier. After a Zodiac landing, take a short walk to a viewing point to admire the glacier, or a longer, more difficult walk up the lateral moraine of the old Pia Glacier.Travelling west down the channel, anchor is dropped near the Garibaldi Glacier, one of only three glaciers in Patagonia which is gaining mass. The zodiac excursion to Garibaldi involves a stunning but demanding hike through virgin magellanic forest to a glacial waterfall, with stunning views of the glacier and fjord along the way. Alternatively, make your way to the upper levels of the ship to enjoy the panoramic views of the fjord and glacier.

    Meals included: Breakfast, lunch & dinner

  • Navigating through channels and fjords, you arrive in the scenic De Agostini Sound, named after an Italian priest who worked with the region’s indigenous people. The sound is flanked by glaciers and saw-toothed peaks. After a Zodiac landing, walk around a glacial lagoon close to the frozen base of the great Aguila Glacier. Birdlife, and sometimes condors, can be seen flying high above the beautiful sub-Antarctic rainforest found here.

    Meals included: Breakfast, lunch & dinner

  • In the early morning, weather permitting, disembark on Magdalena Island, home to a colony of Magellanic penguins and many other bird species. In September and April, when the penguins are not on Magdalena, the morning excursion takes guests to Marta Island to observe the South American sea lions. You arrive in Punta Arenas in Chile in the late morning. Fly to Buenos Aires, via Santiago, arriving in the evening. Transfer to your hotel.

    Meals included: Breakfast

  • Spend the day getting to know one of South America’s most iconic cities. Explore the city independently, or take the optional Buenos Aires Discovery excursion, visiting the Pink House made famous by Evita, historic San Telmo, colourful La Boca, and the old port before continuing to La Recoleta, one of the most elegant neighbourhoods of the city. In the evening, get into the Argentinian spirit with a trip to the Esquina Carlos Gardel theatre on our optional Tango Dinner Show excursion. Watch musicians and singers playing classic tango while professional dancers perform. A good dinner, with wine or soft drinks, is included at your table.

    Meals included: Breakfast at the hotel. Dinner included on the Tango Dinner Show excursion.

  • Depending on your flight time, make the most of your final day in this wonderful city. Do some souvenir shopping in the bohemian district of San Telmo, or enjoy a hearty lunch of Argentinian steak and wine by the rippling waters of the Rio de la Plata in Puerto Madero. Later, you will have a transfer to the airport for your return flight to the UK.

    Meals included: Breakfast at the hotel. Meal included on the transatlantic flight.

  • Your flight back arrives in the UK.

Extend Your Holiday

See more of Latin America by extending your holiday. Click below for more information.

Atacama Desert extension

from £1199

Easter Island extension

from £1249

Accommodation

Upgrade Package

Superior Hotel Upgrade Package Save £41

Upgrade in Santiago, El Calafate, Ushuaia and Buenos Aires for a discounted price.

from £329
(£330 Single Supplement)

Accommodation in Santiago

Plaza San Francisco

Included
Plaza San Francisco, Santiago
Llama Travel Customer Rating
Overall
83%
83%
Service
83%
83%
Location
85%
85%

Standard Hotel: Hotel Plaza San Francisco is situated in the heart of Santiago, within walking distance of the city’s main tourist attractions. There are 146 rooms, each providing an en-suite bathroom and various other amenities. The hotel has an on-site restaurant and bar, a gym and heated pool.

Why stay here: This is a comfortable hotel in a nice location, which offers all standard amenities.

Hotel Facilities

• Wifi
• Restaurant and bar
• Fitness centre and heated pool
• 24 hour room service
• All rooms have a television, mini-bar wifi and air-conditioning

About the room
The rooms are spacious, with dark wood furniture and double beds. There is a mini bar, air-con, wifi and cable TV in all rooms.

Room types available
standard rooms

Hotel Cumbres Lastarria

£40
(£40 Single Supplement)
Cumbres Lastaria, Santiago
Llama Travel Customer Rating
Overall
93%
93%
Service
90%
90%
Location
98%
98%

Superior Hotel: Cumbres Lastarria is a 70 room boutique hotel situated in the bohemian Lastarria neighborhood of Santiago. The hotel is intimate with personalised service, and boasts good amenities such as a fitness centre and the 8th floor restaurant. En-suite rooms are tastefully decorated.

Why stay here: The hotel has a good location in a lovely area, and the rooms are thoughtfully decorated.

Hotel Facilities
• En-suite rooms with safes and tea & coffee stations
• Outdoor pool
• Fitness centre
• restaurant

About the room
Rooms are large and uncluttered with en-suite bathrooms, double beds, tea and coffee machines and safety deposit boxes. All rooms also have flat screen TVs, wifi, air-con and a mini bar.

Room types available
Standard rooms

Accommodation in Puerto Natales

Hotel Remota

Included
Exterior, Hotel Remota, Puerto Natales, Chile
Llama Travel Customer Rating
Overall
89%
89%
Service
89%
89%
Location
74%
74%
Llama favourite accommodation

Superior Hotel: A very comfortable, modern hotel beautifully located on the Last Hope Sound, with a restaurant, spa, swimming pool and jacuzzi. Rooms are spacious with en-suite bathrooms and fantastic panoramic views.

Why stay here? Stay here for the beautiful views over Last Hope Sound, the excellent facilities and spacious interior which really gives a sense of the vast expanses of Patagonia. This is a very special place in which to stay.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar/lounge, a poolside bar, a shared TV lounge and various other seating areas. There is also a spa and sauna, an indoor heated pool and open-air jacuzzis.

• The hotel offers room service, a 24-hour front desk, a tour information desk, a wake-up call service, luggage storage and laundry facilities.

About the room

All rooms have heating, a telephone, a safety deposit box, a hair dryer and en-suite bathrooms. Please note that rooms have no TV and no WiFi.

Room types available

Standard

Accommodation in Torres del Paine

Hotel Rio Serrano

Included
Rio Serrano Hotel, Torres del Paine, Chile
Llama Travel Customer Rating
Overall
77%
77%
Service
74%
74%
Location
85%
85%

Standard Hotel: Located just across the River Serrano from the national park, this hotel has magnificent views towards the Paine Massif. There is a restaurant and bar, and the rooms are comfortable, with heating and good en-suite facilities. You can arrange trekking, horse riding, mountain biking and kayaking excursions from the hotel, as well as tours of the park and the glaciers by minivan. The standard rooms look out on the hill behind the hotel. The superior rooms are more spacious and have wonderful views across the river to the Paine Massif.

Why stay here? This is one of the most comfortable hotels in the Torres del Paine area, located just outside of the national park but still benefitting from wonderful scenery. The hotel can arrange a range of excursions, allowing you to visit the parts of the national park which most appeal to you.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar, a shared TV lounge, and various other lounges and seating areas.

• The hotel offers room service, a 24-hour front desk, a tour information desk, a wake-up call service, luggage storage and laundry facilities.

About the room

All rooms are soundproofed and have heating, a telephone, a safety deposit box, a mini bar, a hair dryer and en-suite bathrooms. Please note that rooms have no TV and no WiFi.

Room types available

Standard room

Superior room

Accommodation in El Calafate

Calafate Parque Hotel

Included
Exterior, Calafate Parque, El Calafate, Argentina
Llama Travel Customer Rating
Overall
60%
60%
Service
67%
67%
Location
87%
87%

Standard Hotel: The Calafate Parque Hotel is a 50-room hotel, offering a welcoming atmosphere with good amenities. All rooms are en-suite with heating, wifi and safes. The hotel has an on-site bar and restaurant, as well as a gym and spa.

Why stay here: This hotel offers good value for money, and boasts a great location a stone's throw from the centre of El Calafate with it's shops and restaurants.   

Hotel facilities

  • Wifi is available throughout the hotel
  • Restaurant and bar, as well as a cosi lounge area
  • Gym & spa, with a sauna and massage room

About the room

All rooms are en-suite with down-to-earth décor. There is a safety deposit box, minibar, tv, and wifi in each room. Room service is available.

Room types available

Standard room

Hotel Xelena

£150
(£150 Single Supplement)
Exterior, Hotel Xelena, El Calafate, Argentina
Llama Travel Customer Rating
Overall
85%
85%
Service
99%
99%
Location
86%
86%

Superior Hotel: This 71-room hotel is located on the shore of Lake Argentino just outside of the town of El Calafate. There is a heated indoor-and-outdoor pool, spa, gym, sauna, restaurant and bar. The spacious rooms are well appointed with en-suite bathrooms, and all have views over the lake.

Why stay here? The views from this hotel are wonderful, and you can sometimes watch icebergs float across Lake Argentino.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar, a lounge, a snack bar, an arcade/game room, heated indoor and outdoor pools, a gym, sauna, spa and jacuzzi. There is also a gift shop/news stand.

• The hotel offers room service, a 24-hour front desk, a tour information desk and laundry facilities.

About the room

All rooms have heating, WiFi, a TV, a safety deposit box, a mini bar, a hair dryer and en-suite bathrooms. Rooms also have seating areas with balconies overlooking the garden.

Room types available

Standard room

Accommodation in Buenos Aires

NH Lancaster, Buenos Aires

Included
Exterior, NH Lancaster, Buenos Aires
Llama Travel Customer Rating
Overall
73%
73%
Service
73%
73%
Location
82%
82%

Standard Hotel: This well-located hotel in central Buenos Aires has a stylish interior, a restaurant, bar, small gym and sauna. The modern rooms have air conditioning, WiFi and en-suite bathrooms.

Why stay here? The main draw for this hotel is its location in the heart of Buenos Aires, with numerous popular attractions within a short walking distance.

Hotel Facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar/lobby, a small gym and a sauna.

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage and laundry facilities.

About the room

All rooms are soundproofed and have air conditioning, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Superior room

Sofitel Buenos Aires Recoleta

£100
(£100 Single Supplement)
Entrance, Sofitel Recoleta, Buenos Aires
Llama Travel Customer Rating
Overall
92%
92%
Service
98%
98%
Location
90%
90%

Superior hotel: In the exclusive La Recoleta area, a stylish hotel with a heated indoor pool, gym, spa, bar, restaurant and gardens. Well appointed rooms with air conditioning, WiFi and en-suite bathrooms.

Why stay here? The Sofitel Buenos Aires Recoleta boasts numerous superior services as well as an on-site patisserie promising delicious fresh breakfasts, and a pretty outdoor area.

Hotel facilities

• WiFi is available in public areas and is free of charge.

• There is a restaurant, a bar, a lounge, a gym, a spa and heated indoor pool and gardens.

• The hotel offers room service, a 24-hour front desk, a tour information desk, luggage storage, currency exchange and laundry facilities.

About the room

All rooms are soundproofed and have air conditioning, WiFi, a TV, a telephone, a coffee/tea maker, a mini bar, a safety deposit box, a hair dryer and en-suite bathrooms.

Room types available

Deluxe room

Accommodation in Tierra del Fuego

Cilene del Faro

Included

Standard Hotel:

This 48-room hotel is located a few metres from the Beagle Channel and the centre of Ushuaia in Tierra del Fuego, with magnificent views and facilities including a spa and panoramic glass bar. Each room includes a full kitchenette, en-suite bathroom and view of the channel or the Andes Mountains, with breakfast served at Fitz Roy Hall in the basement. There is a fitness centre and WiFi throughout the hotel.   

Why stay here?

The location of this hotel is excellent, overlooking the channel with a mountainous backdrop. The exclusive spa includes a heated pool, hot tub, sauna and relaxation room with treatments available. Rooms are spacious, comfortable and well-equipped. The panoramic bar on the top floor is perfect for relaxing with a drink whilst taking in the view.

Hotel facilities
• Free WiFi is available in all areas
• There is a panoramic bar on the top floor, with fantastic views of the Beagle Channel. 
• Fitness centre and spa with pool, hot tub, sauna and treatments.
• The hotel offers room service, 24-hour front desk, luggage storage, express check-in, tour desk, concierge service and laundry service. 

About the room

All rooms have a safe, heating, kitchenette, WiFi, flat-screen TV, en-suite bathroom, minibar, telephone and seating area.

Room type

Standard Room

*This hotel is used for all departures from November 2020 onwards. For departures before November 2020, the Hotel Altos Ushuaia is used.  

Los Cauquenes

£80
(£80 Single Supplement)

Superior Hotel: This lovely hotel has a great location on the Beagle Channel, 20 minutes outside Ushuaia. There are beautiful views of the mountains, from the restaurant and spa. Rooms are en-suite with heating.

Why stay here: Secluded and surrounded by nature, Los Cauquenes has great views wherever you look, either of the mountains or the Beagle Channel. These factors make it an exceptionally relaxing experience.

Hotel facilities
• WiFi throughout the hotel
• Restaurant, wine bar and lounge
• Spa, gym, sauna and indoor/outdoor pool

About the room
All rooms are en-suite with heating and views of the mountains. Each room has a kettle, safe, a bar fridge and television.

Room types available
Standard room*

 

*Please note that for some departures in February and March 2022, Los Cauquenes is the standard hotel option. For all other dates there is an additional supplement to pay. Please check with us for details. 

About the vessel: Australis Cruise Ships

  • Excellent ships, with large comfortable cabins
  • On-board guides are very knowledgeable and they have daily lectures onboard

The Stella and Ventus Autralis ships are adventure cruise ships with 100 cabins and a capacity for 210 passengers respectively. There is a restaurant, bar, gym, open deck, a small shop and first aid centre. Guides give lectures on board throughout the day and also in the evenings. All the cabins are spacious with heating and are outward facing with large windows and en-suite shower rooms. Our prices are based on A cabins which are located on the lower deck. You can also upgrade to AA and AAA cabins which are located on the higher decks, offering better views. AA and AAA superior cabins are located in the centre of their respective decks and have full height windows.

Cabins

  • 100 cabins across 4 decks
  • Cabins are either twin, double, or triple (twins with a fold out bunk)
  • All rooms are outward facing with large picture-windows
  • Private bathrooms
  • Safety deposit boxes and hairdryers in each room
  • 220 volt plugs in the room, 110 volt plugs in the bathroom

Social Areas

  • Yamana observation lounge
  • Sky lecture lounge
  • Darwin cocktail bar and lounge 
  • Games room
  • Dining area

Crew

  • 66 person crew (includes 10 English-speaking naturalist guides)

Technical Specifications

  • Built in 2010
  • Length: 292 feet
  • Beam: 47.8 feet
  • 2 Cummins 1400 BHP diesel engines
  • 13 knot speed

Life On board

Life on board the Stella Australis and Ventus Australis provides a combination of adventure and comfort. On the day of arrival, the captain and crew welcome passengers with an introductory talk and cocktails. The ship sets sail at night and in the morning you will rise in the remotest part of Patagonia.

Your days aboard will generally consist of two excursions a day (weather permitting), as well as informative lectures presented by the naturalist guides aboard. These talks cover topics like Historic Navigation Routes, Marine Mammals, and the Indigenous People of Patagonia. The excursions are taken in zodiac boats, to small islands dotted around the archepelago, where you can see wildlife and spectacular scenery. Expect to walk for two to three hours in changeable weather conditins on these excursions. 

Breakfast and lunch are buffet affairs, while dinner is served in the formal dining room and may be selected from a menu of options. In the evenings there is the option to take part in the on board entertainment organised by the crew, or you can retire to one of the lounges or your cabin to relax.


What's Included

The Cape Horn Cruise holiday includes all flights, transfers and hotels, as well as the port and national park fees. The cruise itself includes all meals - buffet breakfast and lunch, and multi-option set-menu dinners. There is an open bar with soft drinks, alcoholic beverages and selected wines available during bar opening hours. Whiskey and hot chocolate is provided on the excursions free of charge too. All excursions and on-board entertainment are also included in the cruise price.


Excursions

Excursions Package

Chile and Argentina Excursion Package Save £56

Take the Vineyard & Valparaiso, Estancia Cristina & Los Glaciares National Park, Buenos Aires Discovery and Tango Dinner Show excursions together for a discounted price.

from £479

Santiago Walking Tour

£30

With its striking setting surrounded by the peaks of the Andes and its fascinating history combined with a contemporary vibe, the cosmopolitan city of Santiago is a beautiful place to walk around. This two-to-three hour excursion is the perfect introduction to the city, and lets you explore some of the main sights on foot. Starting from your hotel, your guide takes you to La Moneda, one of Chile’s most important buildings, both architecturally and historically speaking. Stroll through the lively main square where you might spot buskers and local comedians, and visit the Bellas Artes Museum and colourful Lastarria neighbourhood. Finish by walking to the top of Santa Lucía hill for a panoramic view across the city, before returning to your hotel.

Full Description:

In the morning, get picked up from your hotel and start walking with a knowledgeable local guide who will fill you with stories about Santiago’s history and daily life in the city. Start at La Moneda, or ‘Palace of the Mint’, serving as the seat of the president and government ministers, with a rich history dating back to the early 1800s when it was designed to be a coin mint. Bombed by the military in the 1973 coup that overthrew Salvador Allende and brought Pinochet to power, the majestic building was restored and reinstated as a palace in 1981. The building itself is impressive, presiding over the Plaza de la Ciudadanía. Continue to the Plaza de Armas, the bustling main square in the heart of Santiago, with a fountain centerpiece celebrating Simón Bolívar, shaded by over 100 palm trees. Watch life unfold as ‘Santiaguinos’ (the people of Santiago) go about their daily lives, with local comedians, caricaturists, buskers and dancers competing to get your attention. Visit the Parque Forestal, Bellas Artes Museum and the historical Lastarria neighbourhood, brimming with local cafes, craft shops, boutiques and charming restaurants. The walking tour ends by walking for half an hour up the steps to the top of Santa Lucía Hill. Enter the park through the Japanese garden and cross plazas, statues, fountains, ponds and viewpoints on your way to the top of the fort, providing a peaceful spot in the middle of the capital, with 360 degree views of the city below.

Vineyard & Valparaiso

£140
Vineyards, Chile
Llama Travel Customer Rating
86%
86%

Sample some of Chile’s best wines and explore its most fascinating city on this full-day excursion out of Santiago. Visit the colourful port town Valparaiso, travelling up and down the multilevel cityscape on a series of funiculars, with great views of colourful houses tumbling down the hills to the sea, before taking a leisurely tour of a vineyard in the nearby Casablanca Valley, producer of world-famous wine. Lunch is included at the vineyard.

Full Description:

This full-day excursion begins with a 90-minute drive through the Chilean countryside to the city of Valparaiso, a beautiful sea port built on tumbling hills overlooking the Pacific coast. The city was an important port in the 19th century, and was also once home to the poet Pablo Neruda, Chile’s most famous son. Nowadays, Valparaiso is best known for its bohemian atmosphere and quaint cityscape of colourful houses and unusual architecture. Spend the morning exploring Valparaiso’s winding streets and riding the funicular trams up and down the various levels of the city, enjoying fantastic views over the bay. In the afternoon travel to the Casablanca Valley, home to some of Chile’s finest wine. After lunch in a local restaurant, take a tour of one of the vineyards, visit the cavernous wine cellar and sample some of the famous produce - the Sauvignon Blanc and Chardonnay are especially good here - before returning to Santiago in the early evening.

Boat to Grey Glacier

£125
Boat to Grey Glacier, Chile
Llama Travel Customer Rating
78%
78%

This two-hour excursion takes you from the shores of Lago Grey to the face of the Grey Glacier in a beautiful boat ride across the icy lake. Sail among floating icebergs before arriving at the 40-metre high glacier, where you can listen to the ice breathe and watch large glacial chunks calve into the water.

Full Description:

As part of your visit to Torres del Paine, you can also sign up for a cruise across Lago Grey to the face of the Grey Glacier, which gives you an amazing opportunity to appreciate the splendour of the natural phenomenon close up. The trip begins in a small inlet and sails the length of the lake, passing large floating icebergs and long sheets of ice, which once formed part of the Grey Glacier itself. The lakeside scenery is also spectacular, with views stretching all the way to the snow-capped peaks of the Paine Mountain. After about an hour on the lake, you reach the face of the 40-metre high glacier. Up close, you can see the stunning spectrum of the blue-white ice, and hear the crack and rumble of the glacier as it shifts and splits, scratching deep crevices into the mountainside. After spending some time at the face of the glacier return to the shore. The navigation takes approximately two hours. There is a 40-minute guided walk, partly through a forest on uneven ground and across a beach, to the pier where the navigation begins.

The navigation can be cancelled at short notice due to poor weather conditions or if the minimum number of passengers has not been reached.

Las Torres Trek

£150
Las Torres Trek, Chile
Llama Travel Customer Rating
91%
91%

Make the most of your time in one of the world’s great hiking destinations by taking one of our trekking excursions. The tougher of the two treks we offer, the Las Torres Trek ascends through valleys and meanders through beech forests and across mountain ridges before reaching a rocky moraine, where at the end of a steep climb the granite towers reveal themselves in dramatic fashion.

Full Description:

Drive for about 90 minutes to the starting point and begin the trek by following the River Ascencio on an uphill trail through an enclosed valley. Waterfalls dramatically gush down the side of the mountains, forming streams that are crossed by rustic rope bridges. The trek continues through beech forests and mountainous ridges, where condors soar high overheard, before culminating with a steep climb up a rocky moraine, where you must navigate your way through a mass of boulders to reach the base lookout. The lookout point is a small clearing overlooking a green glacial lake. Here you are greeted with a sign announcing the end of the trek, as well as exceptional views of the three gigantic granite monolith towers of the Paine Massif. The trek lasts approximately seven hours, and due to the uphill nature of the walk, a good level of fitness is recommended before taking on the hike. A packed lunch is provided. At the end of the trek you are driven back to your hotel.

Hike to Lake Sarmiento

£85
Hike to Lake Sarmiento, Torres del Paine, Chile
Llama Travel Customer Rating
81%
81%

This is the least difficult of our hiking excursions in Torres del Paine. Beginning at the serene Amarga Lagoon, you walk for around three hours on a flatter trail than most in the park, ending with a fabulous view over lake of Sarmiento. In addition to seeing the flora and fauna of the park, and the snowy peaks of the Paine Massif, you will also see cave paintings created by early inhabitants of the Torres del Paine region, adding an anthropological and archaeological element to your visit.

Full Description:

Drive for around one hour to the starting point of the walk, which skirts along the eastern edge of the national park. The trail is around 7km, and is not completely flat, but has only small undulations. The three-hour hike begins at Laguna Amarga, a glacial lagoon with a backdrop of the high-reaching peaks of the Paine Massif. During the walk, the guide will point out typical features of the region’s flora, and it is likely that you will pass herds of wild guanaco grazing in the steppe. Two other lagoons, Blanquillos and Los Flamencos can also be seen from the trail. One of the most interesting features of this excursion is the opportunity to see cave paintings by the Aonikenk, a native group, who were early occupiers of this area and led a hunter-gatherer lifestyle. The cave paintings, which depict animals found in the region, are found in a rocky area around half-way through the walk. The trail ends close to Lago Sarmiento, offering wonderful views, from where you have a one-hour drive to the hotel. This excursion can be taken either in the morning or the afternoon, depending on availability.

The route may vary due to local conditions or the trek may be cancelled at short notice due to poor weather.

Torres del Paine Horse Riding

£95

Patagonia is the land of the Gauchos, and this is who will guide you on this incredible two-hour horse ride through the Magellanic forest and across a lagoon towards the Serrano River. The open grasslands are ideal for horses and make a superb setting for riding against an extraordinary backdrop of the Torres del Paine massif. The horses are tame and friendly, appropriate for any aged rider, including beginners.

Full Description:

Torres del Paine National Park is home to some of the world’s most dramatic scenery, characterised by its turquoise lake, forests and rivers. Taking in the majestic granite towers that dominate the skyline from horseback is an incredible way to discover this part of Patagonia. Start in the stable at Rio Serrano, for an introduction session where you learn the principles of how to ride. Meet the horse that will be your companion for the duration of the trek, then climb into the saddle to start your adventure. Ride to an ancient Magellanic forest where Nothofagus trees and endemic shrubs grow, including the calafate. Cross a small lagoon, heading towards the Serrano River. If you’re lucky, spot condors and other birdlife soaring over the snow capped peaks, or hear the cry of guanacos in the distance. Stop to take photos with the imposing Paine massif in the background, then ride back to the hotel. Helmets are provided on this excursion. 

Estancia Cristina and Los Glaciares National Park

£230
Perito Moreno Glacier, Argentina
Llama Travel Customer Rating
72%
72%

Discover what it would be like to follow the old world dream of ‘settling down as a ranch herder in the Argentine’ on this full-day excursion to Estancia Cristina, which was built by an Englishman in 1914 in the heart of the Los Glaciers National Park. Tour the old farmhouse before driving up to a viewpoint over the Upsala Glacier to see the spectacular views that made all the hard toil worthwhile.

Full Description:

The full-day excursion begins with an hour’s drive to the port of Puerto Bandera, from where you board a ship to cross Lago Argentino, Argentina’s largest freshwater lake. Sail past floating icebergs and down the Cristina Canal before disembarking at the Estancia Cristina. The ranch is beautifully located in the heart of the Los Glaciares National Park, surrounded by mountains and lakes. Estancia Cristina was originally built by Englishman Joseph Percival Masters in 1914, who named it after his small daughter. A working ranch for several generations, Estancia Cristina has recently been transformed into a guest house and tour centre.

On arrival at the ranch, tour the farmhouse and visit the small museum in the old shearing shed, which details how the Masters family used tools and relied on local resources to eke out a livelihood from the land. Then take a four-wheel drive tour along mountain roads to a local lookout point with stunning views of the Upsala Glacier. Spend some time taking in and exploring the epic landscape before returning to the farmhouse and sailing back to Puerto Bandera, arriving in El Calafate in the evening. Lunch is enjoyed at the estancia restaurant.

This excursion is carried out with tourists of other nationalities, and the guides are provided by Estancia Cristina. The transfer coach from El Calafate to the port does not have a guide on board.

You can read  our product manager's first hand account of this excursion on our blog here.

Buenos Aires Discovery

£90
Buenos Aires, Argentina
Llama Travel Customer Rating
93%
93%

Explore one of the world’s most elegant cities on this half-day guided tour of Buenos Aires. Visit the ‘Pink House’ made famous by Evita, stroll through the historic cobbled streets of San Telmo, see locals dance tango in the colourful La Boca district and explore the gothic cemetery, final resting place of many great Argentinians, in the chic La Recoleta neighbourhood.

Full Description:

This half-day city excursion visits Buenos Aires’ most well-known sights, and provides a great introduction to the city’s many and varied barrios (neighbourhoods). The tour begins in the centre in the Plaza de Mayo, a large square which is home to the ‘Casa Rosada’ presidential palace, famed for its pink exterior - its name literally translates as “The Pink House” - and as the setting of ‘Evita’ Perón’s famous address to the masses. Continue to the historical quarter of San Telmo, the oldest barrio in the city, which boasts many beautifully-preserved buildings, including the old San Pedro Telmo church. The tour moves on to the bohemian La Boca district, near the old port. La Boca was originally home to a large community of immigrants from Genoa, Italy, and to this day retains a strong European flavour. La Boca’s current occupants are known to be as colourful and vibrant as their famous painted houses, and it is not unusual to see locals dance tango on the streets. The excursion concludes in the elegant La Recoleta barrio, the cultural centre of the city. Take a tour of the La Recoleta Cemetery, one of the most striking, yet serene, cemeteries in the world, and the final resting place of many of Argentina’s most renowned sons and daughters, including Eva Perón and William Brown, founder of the Argentine Navy.

Tango Dinner Show

£75
Cafe de los Angelitos, Buenos Aires
Llama Travel Customer Rating
78%
78%

Classic cuisine, great music and passionate tango, this evening excursion takes you to the Café de los Angelitos, where musicians and singers play classic tango while professional dancers perform. This is a great evening out and an excellent way to get into the Argentinian spirit.

Full Description:

Tango has had a resurgence in recent years in Buenos Aires, and a visit to a tango show allows you to appreciate the elegance and sensuality of this dance. This excursion visits the Café de los Angelitos, with musicians and singers playing classic tango while professional dancers perform complicated routines on stage. A good dinner, with wine or soft drinks, is included at your table. You are collected from your hotel in the evening and taken back after the show. Click here to read a first-hand account of the Tango Dinner Show. 

Colonial Uruguay

£220
Colonia del Sacramento, Uruguay
Llama Travel Customer Rating
76%
76%

Cross the border on this full-day excursion to the quaint Uruguayan town of Colonia de Sacramento. Spend a peaceful day touring the old town and harbour; see the Church of Matriz, the oldest church in Uruguay, and the picturesque lighthouse. Also visit the magnificent bull ring, opened in 1910, but only used for 2 years before the activity was banned. Lunch in a local restaurant is included.

Full Description:

The Colonial Uruguay excursion begins with a catamaran ride across the River Plate to the Uruguaian town of Colonia de Sacramento. Lying on the east bank of the river, Colonia de Sacramento is a charming, picturesque town with an interesting history. The tour starts at the city gate, before continuing to the long-standing lighthouse and the Church of Matriz, the oldest church in Uruguay. After lunch, the tour takes you to the magnificent Plaza de Toros, a bull ring built in 1910 which saw only eight bullfights before bullfighting was prohibited in 1912. Lunch in a local restaurant is included. Return by boat in the late afternoon to Buenos Aires before being transferred to your hotel.

Extensions

Atacama Desert extension

from £1199

4 days Extension

This extension to the Atacama Desert, the driest desert in the world, offers an incredible contrast to the glaciers of Patagonia. The town of San Pedro de Atacama has been inhabited since the 15th century, and there are numerous archaeological sites in the area. However, it is the natural attractions which are most impressive. The town, with views of the perfect volcanic cone of 5,900 metre-high Licancabur, makes a perfect base for exploring the surrounding desert. Visit the dramatic Valley of the Moon; the incredible Atacama Salt Flats, where the earth and sky merge; and the beautiful El Tatio geysers, at 4,300 metres above sea level.

Itinerary

All excursions are included on this extension. If you stay in the Hotel Altiplanico, the excursions will be as in the itinerary below. If you stay in the Hotel Tierra Atacama, there is a menu of excursions, so you can choose which excursions you would prefer to take. Not all excursions operate every day from the Hotel Tierra Atacama.

Day 1 San Pedro de Atacama Fly from Santiago to Calama and then transfer to San Pedro de Atacama, high in the desert at 2,400 metres above sea level. In the afternoon visit the Valley of the Moon, a dramatic lunar landscape of barren hills and plains. Climb a sand dune to watch the colours of the surrounding mountains change from gold to red as the sun sets (3 nights).

Day 2 San Pedro de Atacama After breakfast, drive to the Atacama Salt Lake, where the salt crystals stretch out for miles and flamingos gather to nest. Drive through the Andes to the beautiful Altiplanic Lagoons of Miscanti and Miñique, stopping on the way to appreciate the panoramic views. At 4,500 metres above sea level, the lagoons are located in a stunning landscape of mountains and volcanoes, with unique flora and fauna. Walk along the lagoon shores before continuing to the town of Socaire for lunch, where a traditional farming lifestyle still thrives.

Day 3 San Pedro de Atacama A 4am start for a 90 minute bumpy drive to the Tatio geysers. At 4,300 metres above sea level, these are some of the highest geysers in the world, and the water and steam jets create an incredible sight in the early morning light. You have breakfast here before visiting the village of Machuca, where ancient llama caravans used to rest. You return to San Pedro in time for lunch and a relaxing afternoon.

Day 4 Santiago A morning transfer to Calama for your flight to Santiago (1 night).

Excursions in the Atacama Desert are taken in English and Spanish-speaking groups and may be with tourists of other nationalities.

 

Hotels in San Pedro de Atacama

Hotel Altiplanico

This beautiful 29-room hotel, located just outside the town of San Pedro in large grounds, is constructed from adobe blocks. There is a restaurant, bar and open air unheated pool. The simple rooms are attractively decorated, with en-suite bathrooms, private terraces and free wifi.

Hotel Tierra Atacama

This 32-room hotel, located 2 kilometres out of San Pedro, has stunning views across the desert to the volcanoes. There is a good restaurant and bar, a heated indoor pool, an outdoor pool, a jacuzzi, sauna, steam room and spa treatments available. The large, modern rooms have heating, free wifi and en-suite bathrooms and are decorated with textiles and crafts from the area. All meals and drinks, including wine and beer, are included, as are all excursions.

If you are interested in adding an extension to the Atacama Desert, please get in touch with us for more details.

Easter Island extension

from £1249

4 days Extension

Easter Island is the most remote inhabited island in the world, almost 2,200 miles from the coast of Chile. This volcanic island in the South Seas is only 15 miles across at its widest point, but was home to a culture which created over 800 giant stone statues. The largest of these weighs 86 tons. This extension allows you to see the Moai around the island, as well as explore the volcanic craters and relax on the sandy beaches

Itinerary

Day 1 Easter Island  Take a five hour flight from Santiago to Easter Island (3 nights). You will experience a traditional reception with flower necklaces before transferring to your hotel. You have the rest of the day free to explore the town of Hanga Roa.

Day 2 Easter Island  You drive along the coastal road, stopping to see the moai along the route, before continuing to Ranu Raraku, a volcanic crater which served as a quarry and supplied the stone for about 95% of the island’s moai. Almost 400 Moai are still found in this area. You climb the volcano to the restored Ahu Tongariki, with 15 moai, including the largest on the island. After a packed lunch, continue to Anakena, a white coral sandy beach with coconut palms, where you can swim in the Pacific. You return to your hotel in the late afternoon.

Day 3 Easter Island  Drive to the Rano Kau volcano, with the ceremonial centre of Orongo. This was the centre of the birdman cult, where an annual race was held to bring back the first sooty tern egg from a nearby islet. There are also many petroglyphs here. In the afternoon, visit Ahu Akivi, an unusual site as it is not on the coast, and the 7 moai face the ocean, not inland.

Day 4 Santiago  Transfer to the airport for your flight back to Santiago (1 night).

Excursions on Easter Island are taken in English and Spanish-speaking groups and may be with tourists of other nationalities. Additional nights on Easter Island are possible. Please ask us for details.

 

Hotels on Easter Island

Hotel Puku Vai

In the town of Hanga Roa, this hotel has pleasant gardens with a swimming pool, a restaurant and bar. The rooms are simple and have en-suite bathrooms.

Hotel Altiplanico

This 16-room hotel, located 10 minutes outside of the main town, has large gardens, with trails offering sea views. There is a restaurant and an outdoor pool. The buildings are in cabins resembling ancient boat houses. The attractive rooms are simply furnished, with en-suite bathrooms and free wifi.

If you are interested in adding an extension to Easter Island, please get in touch with us for more details.

2022

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Holiday Information

All the practical information you need regarding your trip is found here. From how to prepare before you leave and travelling to your destination, to advice on travelling within your country of choice.

About Your Holiday

  • Prices listed are per person and based on two persons sharing a room and include all flights from the UK and within destination, service of guides and reps (please note that tips are not included), accommodation and all transfers and excursions listed in the itinerary. Where applicable, entrance fees, taxes and charges are included in our prices at the rates advised to us at the time of preparation. An adjustment will be made to your price if any of these change before your holiday. UK airport taxes are included.

  • All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

How To Book

  • To book a holiday or discuss your requirements, please call us on 020 7263 3000. We can usually confirm availability immediately, but may need to check with a supplier first.

  • You can pay your deposit by bank transfer, cheque, standard UK debit card or non-premium UK personal Visa / MasterCard credit card. Balance payments can be made by bank transfer or cheque. We do not accept cards for balance payments. We are unable to accept cash.

Argentina

Getting there

  • Most airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class. Call us for prices for the route and airline you are interested in.

    Premium Economy
    British Airways World Traveller Plus, Air France Premium Voyageur and Virgin Premium Economy seats are available. These provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    KLM, Iberia and United offer standard economy class seats with extra legroom for additional cost. KLM seats can be booked through Llama Travel. United and Iberia seats can be reserved with the airlines one month prior to departure.

    Business Class

    British Airways Club World has seats which convert into full flat beds and have a privacy screen.

    Iberia Business Plus between Madrid and Latin America offers seats which convert into flat beds. Between the UK and Madrid, seats are usually the same as in economy class.

    KLM World Business Class offers seats that convert into flat beds. Between the UK and Amsterdam, seats are usually the same as in economy class. Air France Affairs Class offer seats which convert into virtually flat beds. Between the UK and Paris, seats are usually the same as in economy class.

    United Business First between the UK and the US offers seats which convert into full flat beds. Between the US and Latin America, seats are more spacious than in economy.

  • Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of your luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For flights within Latin America, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot always guarantee specific seats.

  • If you would like to break your journey to or from your final destination, and add a stopover to your holiday, this may be possible. Depending on the route and the airline, a stopover may be possible. Please ask us for information.

  • All people flying to the USA, even if only in transit to Latin America, must comply with US immigration requirements. It is your responsibility to ensure that you comply with these requirements before you travel. Failure to do so may result in you being denied boarding on your flight to the USA and, at best, a last-minute and probably expensive re-routing avoiding the USA. It is important, therefore, that you follow these procedures carefully.

    As your flight to Latin America involves a stop in the US, you will be subject to US immigration control upon entry to the US. If you qualify for the US Visa Waiver Program, you are able to avoid the need to apply for a visa, but still need to enter your details online on the US State Department website. If you do not qualify for the US Visa Waiver Program, you must apply in person at a US embassy for a US visa. Please make sure that you do this in good time.

    If you are a UK citizen and have a UK passport, you may qualify for visa-free travel. You will require a machine readable passport to qualify for the Visa Waiver Program (so you do not require a visa to enter the US). A machine readable passport has the holder's personal details (name, date of birth, nationality and passport number) contained in two lines of text at the bottom of the photo page. This appears as two lines of letters, numbers and chevrons (">>>>>") printed across the long edge of the photo page.

    Additionally, if the passport was issued, renewed/extended between October 26, 2005 and October 25, 2006 it must contain a digital photograph. If the passport was issued, renewed/extended on or after October 26, 2006, it must be also include an integrated circuit chip capable of storing the biographic information from the data page, a digitized photograph and other biometric information.

    Please note, holders of passports indicating that the bearer is a British Subject, a British Dependent Territories Citizen, British Overseas Citizen, British National (Overseas) Citizen or British Protected Person do not qualify for travel without a visa. A passport which states that the holder has Right of Abode or indefinite leave to remain in the UK does not quality for visa-free travel.
    If you have been arrested, even if the arrest did not result in a criminal conviction, or if you have a criminal record, you will need a visa.
    If you have any doubts about whether you qualify for the Visa Waiver Program, please check with the US embassy. Full details can be found on the US embassy’s UK website at: http://london.usembassy.gov/vwp3.html

    Many European, Australian and New Zealand passport holders also qualify for the Visa Waiver Program as long as the passport is machine readable and complies with the relevant criteria. Please see the US embassy website for a list of countries which qualify for the Visa Waiver Program. It is important that you check the website of the US Embassy in the country of passport nationality for any further changes before you travel.

    ESTA Visa Waiver Program - **** Action by you may be required ****
    The US State Department has introduced a mandatory electronic system to help speed up the US immigration process for travellers on the Visa Waiver Program. All Visa Waiver Program travellers must fill in a form on the US State department website. This can be found at (https://esta.cbp.dhs.gov). Please enter this into the address bar on your web browser. There is a $14 charge per person to apply for this. DO NOT search for this website via a search engine, such as Google, as it will take you to an incorrect website. Although this can be filled in up to 72 hours before travel, we recommend that you fill in this form as soon as possible so any issues can be identified immediately. To apply please scroll to the bottom of the green area and press the apply button on the left hand side of the page. Please make sure that this form is filled out for all the passengers on your booking. If you require more detailed instructions, please visit www.LlamaTravel.com/ESTA.

    If you do not qualify for the Visa Waiver Program, or if your passport does not meet the relevant criteria, then you will require a US visa before you travel. Even if you are given authorization on the ESTA website, some travellers may not be eligible to enter the United States visa free under the Visa Waiver Program. If in doubt, please consult the US embassy website.

    Advanced Passenger Information - **** Action by you is required ****
    The US Transportation Security Authority requires anybody flying through the United Sates to supply specific passenger information prior to their international flight. This is in addition to the information to be submitted for the Visa Waiver Program which you may have already completed. Please visit our website where you will find details on how to submit this information using the airlines website. www.LlamaTravel.com/USAPI.

    Please complete this procedure as soon as possible. If your passenger information is not entered into the flight booking we are unable to issue your flight tickets. This may result in your flight booking being cancelled and high charges being incurred.

  • A holiday in Latin America inevitably means long haul flights, and at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare. You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Flights are sometimes operated by another airline in the appropriate airline alliance.

Before you Go

  • Visas are not required in advance for British citizens for any Llama Travel destination. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Peru (020 7838 9223); Ecuador (020 7451 0040); Argentina (020 7318 1340); Chile (020 7222 2361); Brazil (020 7747 4500); Colombia (020 7589 5037); Bolivia (020 7235 4248); Costa Rica (020 7706 8844); Guatemala (020 7351 3042); Mexico (020 7499 8586), Panama (020 7409 2255). You need a full 10 year passport valid for 6 months after your return to the UK. If you are flying via the US, you need to comply with US immigration requirements. Ask us for details.

    There is an entry fee to enter Chile for citizens of Australia, the US, Canada and some other countries which must be paid upon arrival. There is also an entry fee for US and Canadian citizens visiting Argentina, which must be paid in advance online.

    If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy. A list of insurance companies that our customers have found suitable is available from us. Please advise your insurer of any pre-existing medical conditions and, if you are booking a holiday involving high-altitude trekking, such as the Inca Trail, make sure that you are covered for this. If you are booking the Glacier Trekking excursion, make sure that you are covered for ice trekking. If you are planning on carrying out any other activities, please ensure your insurance policy will cover you for these. Note that cancellation cover is often only available if insurance is purchased within two weeks of booking your holiday.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents will give you your hotel and excursion vouchers when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

  • Some countries in Latin America have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.  

  • Daytime temperatures in Buenos Aires from October to May are around 18°C - 30°C and night-time temperatures are around 10°C - 20°C. Daytime temperatures in El Calafate in Patagonia from October to April are around 10°C- 18°C and night-time temperatures are from freezing to 7°C.

    Due to the variations in weather, we recommend taking a variety of clothing, suitable for warm and cold weather. Rain is possible throughout the year, especially in Buenos Aires, so waterproofs are also recommended.

    Electricity in Argentina is 220V, and plugs are either of the European two-pin type or Australian flat 3-pin type. We recommend taking a universal adaptor.

    It is a legal requirement to carry identity documentation when in Argentina and Brazil (when visiting Iguazú Falls). Therefore, having a copy of your passport with you at all times is recommended.

    Please bring any medication you may require from the UK.

Health & Fitness

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground. Even relatively mild activities can be strenuous at altitude. High altitude trekking is more strenuous than an equivalent length walk at low altitude.

  • Please consult your GP or a travel clinic about health and vaccination requirements. The NHS website www.fitfortravel.nhs.uk gives good advice about travelling in each country.

    Yellow Fever precautions are usually recommended when visiting the Iguazú Falls region in Argentina and Brazil, as well as Rio de Janeiro. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old.

    There have been reports of the Zika virus, a mosquito-borne virus, in various Latin American countries. Please check www.fitfortravel.nhs.uk for latest advice regarding this. If you are pregnant, or planning on becoming pregnant, it is recommended that you speak to a medical professional prior to travel.

    When visiting Latin America, stomach illnesses are not uncommon due to changes in diet. We suggest you only drink bottled water and avoid ice. If you are unsure if salads and fruit have been washed in purified water, it is best to avoid them.

    If you have any health problems on holiday, please speak to our local agents or hotel staff. They will arrange for a doctor or hospital if necessary.

Travelling in Argentina

  • All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$20 – 25 for a meal, although many restaurants have excellent value set lunches for less than this. Hotel restaurants, especially in superior hotels, can be more expensive. Restaurant in more remote areas, including Torres del Paine and Easter Island, are more expensive. Additionally, there are many upmarket restaurants, particularly in Buenos Aires, where you should expect to pay up to US$50 per person, or possibly more.

    Bar prices are similar to the UK and a small bottle of beer usually costs around US$2-3 in a hotel bar.

  • Probably the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will still operate this just for you. All our holidays are guaranteed to operate if we have two passengers or more.

    Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. In some places, the excursions are operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

    We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

  • Argentina is well known for its steaks and for meat lovers it is well worth heading to one of the many parrilla restaurants. The food in Buenos Aires is excellent, with a wide range of both national and international cuisine available. Due to the city’s Italian heritage, Buenos Aires also has excellent ice cream. Some of the best places to eat are found in the neighbourhoods of Palermo and Puerto Madero, though there are many good restaurants throughout the city. Argentinians tend to eat quite late, starting around 9 – 10 pm.

    Puerto Iguazú near the Iguazu Falls has a good variety of restaurants. Like most of Argentina, there are a number of places serving good steaks, although the specialty here is the locally caught fresh water fish.

    For its size, El Calafate has a good selection of restaurants serving local as well as international cuisine. The lamb and trout are generally excellent and there are a number of good ice cream and chocolate shops on the main street. Due to the remoteness of the town, food can be expensive.

    Seafood is the most popular type of food in Ushuaia, in particular local king crab. Other Patagonian specialities, such as lamb, and international cuisine is also widely available. Due to the remote location of Ushuaia, food can be expensive.

  • The currency in Argentina is the Peso (approximate exchange rate is AR$45 = US$1).                                                                                                                                                                                             

    If you are visiting the Iguazu Falls, you will visit the Brazilian side of the falls. The currency in Brazil is the Real (approximate exchange rate: BRL$3 = US$1).

    Travellers should take US dollars and not UK sterling, which is not widely accepted in any form. Credit and debit cards (Visa and MasterCard) can be used in many shops and restaurants, and can also be used to withdraw money from cash machines. Not all cash machines work with international cards, so look for the Cirrus or Plus (Visa) symbols. Most banks will only have one cash machine compatible with international cards, and will usually only work with Cirrus or Plus cards, not both. However, the Red Banco 24 Horas machines usually accept most cards. Using a prepaid travel card (which are loaded online and can be used like a credit or debit card when abroad) are often the best way to avoid the fees charged for using your usual cards abroad.

    Please note that it can be difficult to use US dollar notes which have even the smallest tear. When changing US dollars into local currency, always use a reputable place to change: banks, hotels or exchange shops. Do not change money on the street if you can avoid it.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals on your account when you are away. Some banks say that this is not necessary; however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  • If you receive good service, you may want to leave a tip. This is completely at your discretion. For general excursions, if you want to tip guides, US$2 – 4 per person per day is usual if you are in a group. Approximately US$1 is usual for drivers or transfer staff. 10% is usual in restaurants. Please give any tips directly to the person you would like to tip to ensure that they get it.

  • Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

    Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

    Please also check the Foreign Office travel advice for the countries you are visiting at www.fco.gov.uk. 

  • In many destinations, you can arrange adventure activities. If you are interested in taking any of these, please make sure you are covered by your travel insurance. Llama Travel does not arrange any adventure activities directly and we cannot verify the safety measures of any local operators.

  • To phone the UK from Argentina, dial the international dialling code for the UK (0044) and then the UK telephone number, leaving out the ‘0’ in the area code. Telephone cards are the easiest way to use public telephones, and can be bought in convenience stores.

    To phone Argentina from the UK, dial the international dialing code for Argentina (0054) and then the Argentinian telephone number, leaving out the ‘0’ in the area code. Some UK mobile phones work in Argentina, although this is not always the case away from the larger cities where GSM networks are sometimes not available. Check with your mobile phone service provider if your telephone will work.

  • Excursions are operated together with other travellers. These will usually be in English, although groups are sometimes a mix of English and other languages. A minimum of 2 people is required for some excursions. On some occasions, the order of excursions may vary. Many excursions are with non-Llama Travel passengers, especially on wildlife excursions.

Chile

Getting there

  • A holiday in Latin America inevitably means long haul flights, and at least one overnight sector. Air fares vary from date to date and between airlines. Our holidays are scheduled to use the most advantageous air fare. You can choose which airline you prefer, we will let you know if a supplement is payable. Levels of onboard service and facilities, such as entertainment, vary by airline and route. Please ask us for details. Flights are sometimes operated by another airline in the appropriate airline alliance.

  • Most airlines offer the option of flying from regional airports in the UK, avoiding the need to make your own way to London. Due to the timing of flights, in some cases this may involve an overnight stop in London or another intermediate airport. There is usually a supplement for regional departures. Please note that most of our flights depart from London.

  • You can upgrade to business class or premium economy on most airlines. Prices start from £199 each way for Premium Economy and £699 each way for Business Class. Call us for prices for the route and airline you are interested in.

    Premium Economy
    British Airways World Traveller Plus, Air France Premium Voyageur and Virgin Premium Economy seats are available. These provide more comfortable seats which recline further and have more legroom. There are better meals and a bar service.

    KLM, Iberia and United offer standard economy class seats with extra legroom for additional cost. KLM seats can be booked through Llama Travel. United and Iberia seats can be reserved with the airlines one month prior to departure.

    Business Class

    British Airways Club World has seats which convert into full flat beds and have a privacy screen.

    Iberia Business Plus between Madrid and Latin America offers seats which convert into flat beds. Between the UK and Madrid, seats are usually the same as in economy class.

    KLM World Business Class offers seats that convert into flat beds. Between the UK and Amsterdam, seats are usually the same as in economy class. Air France Affairs Class offer seats which convert into virtually flat beds. Between the UK and Paris, seats are usually the same as in economy class.

    United Business First between the UK and the US offers seats which convert into full flat beds. Between the US and Latin America, seats are more spacious than in economy.

  • Most scheduled airlines have a baggage allowance of 23kg per passenger for international flights, but internal flight allowances can be less. Exact limits can be found on airline webpages. Please bear this in mind when packing, as carrying excess baggage will normally incur an expensive additional cost payable at check in. Additionally, certain excursions have a limited baggage allowance. Where this is the case, you will usually be able to leave the rest of your luggage in storage. Llama Travel accepts no responsibility for the delay, loss or damage of luggage.

  • Many airlines now charge a fee to select your seat prior to checking in for your flight, even when travelling in premium economy or business class. Alternatively, you may choose your preferred seat free of charge when online check-in opens 24 hours prior to departure or at the airport. Please ask us about the options available at time of booking.

    We all want a comfortable journey, particularly on long haul flights. If you would like a seat with some extra leg room or a larger recline please let us know. Airlines have introduced a range of “economy comfort” seats that may be purchased in advance. In some cases, these seats may only be purchased online directly with the airline once Llama Travel has issued your ticket approximately 30 days prior to departure.

    For flights within Latin America, and for connecting flights in Europe, it is usually only possible to select seats when you check-in online or at the airport.

    It may not be possible to always use online check-in systems, especially when using a codeshare flight. On occasion, your preferred seat may be changed by the airline for operational reasons such as a change of aircraft or to facilitate a disabled passenger on the day you fly and as such, Llama Travel cannot always guarantee specific seats.

  • If you would like to break your journey to or from Latin America and add a stopover to your holiday, this may be possible.

    Depending on which airline you choose, stopovers may be possible in Miami, New York, Houston, Madrid, Amsterdam or Paris.

  • Additionally, if the passport was issued, renewed/extended between October 26, 2005 and October 25, 2006 it must contain a digital photograph. If the passport was issued, renewed/extended on or after October 26, 2006, it must be also include an integrated circuit chip capable of storing the biographic information from the data page, a digitized photograph and other biometric information.

    Please note, holders of passports indicating that the bearer is a British Subject, a British Dependent Territories Citizen, British Overseas Citizen, British National (Overseas) Citizen or British Protected Person do not qualify for travel without a visa. A passport which states that the holder has Right of Abode or indefinite leave to remain in the UK does not quality for visa-free travel.
    If you have been arrested, even if the arrest did not result in a criminal conviction, or if you have a criminal record, you will need a visa.

    If you have any doubts about whether you qualify for the Visa Waiver Program, please check with the US embassy. Full details can be found on the US embassy’s UK website at: http://london.usembassy.gov/vwp3.html

    Many European, Australian and New Zealand passport holders also qualify for the Visa Waiver Program as long as the passport is machine readable and complies with the relevant criteria. Please see the US embassy website for a list of countries which qualify for the Visa Waiver Program. It is important that you check the website of the US Embassy in the country of passport nationality for any further changes before you travel.

    ESTA Visa Waiver Program - **** Action by you may be required ****
    The US State Department has introduced a mandatory electronic system to help speed up the US immigration process for travellers on the Visa Waiver Program. All Visa Waiver Program travellers must fill in a form on the US State department website. This can be found at (https://esta.cbp.dhs.gov). Please enter this into the address bar on your web browser. There is a $14 charge per person to apply for this. DO NOT search for this website via a search engine, such as Google, as it will take you to an incorrect website. Although this can be filled in up to 72 hours before travel, we recommend that you fill in this form as soon as possible so any issues can be identified immediately. To apply please scroll to the bottom of the green area and press the apply button on the left hand side of the page. Please make sure that this form is filled out for all the passengers on your booking. If you require more detailed instructions, please visit www.LlamaTravel.com/ESTA.

    If you do not qualify for the Visa Waiver Program, or if your passport does not meet the relevant criteria, then you will require a US visa before you travel. Even if you are given authorization on the ESTA website, some travellers may not be eligible to enter the United States visa free under the Visa Waiver Program. If in doubt, please consult the US embassy website.

    Advanced Passenger Information - **** Action by you is required ****
    The US Transportation Security Authority requires anybody flying through the United Sates to supply specific passenger information prior to their international flight. This is in addition to the information to be submitted for the Visa Waiver Program which you may have already completed. Please visit our website where you will find details on how to submit this information using the airlines website. www.LlamaTravel.com/USAPI.

    Please complete this procedure as soon as possible. If your passenger information is not entered into the flight booking we are unable to issue your flight tickets. This may result in your flight booking being cancelled and high charges being incurred.

Before you Go

  • Visas are not required in advance for British citizens for any Llama Travel destination. For British passports endorsed in any way and all other passports, please ask the appropriate consulate: Peru (020 7838 9223); Ecuador (020 7451 0040); Argentina (020 7318 1340); Chile (020 7222 2361); Brazil (020 7747 4500); Colombia (020 7589 5037); Bolivia (020 7235 4248); Costa Rica (020 7706 8844); Guatemala (020 7351 3042); Mexico (020 7499 8586), Panama (020 7409 2255). You need a full 10 year passport valid for 6 months after your return to the UK. If you are flying via the US, you need to comply with US immigration requirements. Ask us for details.

    There is an entry fee to enter Chile for citizens of Australia, the US, Canada and some other countries which must be paid upon arrival. There is also an entry fee for US and Canadian citizens visiting Argentina, which must be paid in advance online.

    If children are not travelling with both parents, some countries require a letter of consent to enter or depart. Please consult the appropriate consulate.

    To issue some tickets, we require passport details and ages when you book. If you subsequently change your passport, please let us know as soon as possible.

  • Adequate travel insurance is essential. We do not sell or recommend any specific policy. A list of insurance companies that our customers have found suitable is available from us.

    Please advise your insurer of any pre-existing medical conditions and, if you are booking a holiday involving high-altitude trekking, such as the Inca Trail, make sure that you are covered for this.

    If you are planning on carrying out any other activities, please ensure your insurance policy will cover you for these.

    Note that cancellation cover is often only available if insurance is purchased within two weeks of booking your holiday.

  • Some countries in Latin America have strict regulations regarding the entry and exit of children under 18 when not travelling with both parents, or if the child has nationality of the country you are visiting. If you are travelling with children who are not entering or leaving the country with both parents, or if the child has nationality of the country you are visiting, please contact the consulate of the country you are visiting to check requirements.

    Children require a polio vaccination certificate to entre Brazil.

  • In Santiago, daytime temperatures from October to April tend to be around 20°C - 30°C and night-time temperatures around 10°C. Daytime highs in Torres del Paine from October to April are around 12°C – 20°C and night-time temperatures can drop to 2°C or 3°C. Although rain is usually not heavy, it can get very windy, and wind chill can make the temperatures feel 7 or 8 degrees cooler. In Puerto Varas, daytime highs from October to April tend to be around 15°C - 20°C and night-time temperatures around 6°C - 10°C. Although this is the driest period, rain is common throughout the year. Daytime highs in the Atacama Desert are around 20°C – 25°C and night-time temperatures are around 12°C. Daytime highs on Easter Island are around 20°C – 25°C and night-time temperatures are around 15°C - 20°C. 

    Due to the variations in weather, we recommend taking a variety of clothing, suitable for warm and cold weather. Rain is possible throughout the year, so waterproofs are also recommended. 

    Electricity in Chile is 220V, and plugs are of the round two-pin type. 

    We recommend you carry a copy of your passport with you at all times. 

    Please bring any medication you may require from the UK. 

    You can bring whichever luggage you feel most comfortable with: suitcases, soft bags and rucksacks are fine.

  • You will receive tickets approximately 10 days before departure, along with information on accommodation, transfers and excursions. Our agents will give you your hotel and excursion vouchers when you arrive. Please check airline tickets carefully in case timings have changed after we issued your confirmation.

Health & Fitness

  • Please consult your GP or a travel clinic about health and vaccination requirements. Advice for travellers is available at www.fitfortravel.nhs.uk. Yellow fever and / or malaria precautions are recommended for visiting the jungle, Iguazu Falls and some parts of Colombia, Guatemala, Costa Rica, Brazil, Peru and Ecuador. Yellow Fever certificates are sometimes required if you have recently visited a country with an infected area. Children under 6 require proof of vaccination against polio to enter Brazil. Some GPs do not recommend yellow fever vaccinations for travellers over 60 years old. If you are pregnant or planning on becoming pregnant, please speak to your GP about zika. Please seek medical advice before you travel.

    Parts of South America are at high altitude. Most visitors do not suffer major problems. However, shortness of breath is common and we advise you to take things calmly during your first day at altitude. If you suffer from a heart or lung condition, or think that you may suffer due to the altitude, please consult your GP.

    When travelling, stomach illnesses are not uncommon due to changes in diet. We suggest you only drink bottled water and avoid ice in drinks. If you are unsure if salads and fruit have been washed in purified water, it is best to avoid them.

    If you suffer from a disability or condition and are worried whether this will affect the enjoyment of a holiday, please call us. We will do our best to help. We recommend that you bring any medicines you require from the UK.

     Outside of major cities, medical facilities can be basic, meaning a lengthy transfer if hospital attention is required.

  • For most of our holidays, age is not a concern. However, a reasonable level of fitness is required, as most holidays require some walking, sometimes on uneven ground. Even relatively mild activities can be strenuous at altitude. High altitude trekking is more strenuous than an equivalent length walk at low altitude.

Travelling in Chile

  • If you receive good service, you may want to leave a tip. This is completely at your discretion. If you want to tip guides, US$2-3 per person per day is usual if you are in a group. Approximately US$1-2 is usual for drivers or transfer staff. 10% is usual in restaurants. Please give any tips directly to the person you would like to tip to ensure that they get it.

  • All hotels include breakfast, and other meals are included on some tours and excursions. However, generally, you will need to arrange your own lunches and dinners. We recommend budgeting approximately US$20 – 25 for a meal, although many restaurants have excellent value set lunches for less than this. Hotel restaurants, especially in superior hotels, can be more expensive. Restaurant in more remote areas, including Torres del Paine and Easter Island, are more expensive. Additionally, there are many upmarket restaurants, particularly in Santiago, where you should expect to pay up to US$50 per person, or possibly more.

    Bar prices are similar to the UK and a small bottle of beer usually costs around US$2-3 in a hotel bar. This can be higher in more remote areas.

    If you are planning on arranging any activities locally, especially in Torres del Paine, these can be expensive. These can usually be paid for by credit card.

  • Probably the best way to describe our holidays is flexible tours, so you can choose where to visit by combining different extensions and excursions, and which hotels to stay in. In most cases, you will be with other Llama Travellers, but not necessarily the same people throughout. This allows you to get to know like-minded people, but not have to spend all your time with the same group. If we don't have anyone else taking a particular part of a holiday, we will still operate this just for you. All our holidays are guaranteed to operate if we have two passengers or more.

    Excursions are usually taken together with other Llama Travel customers in groups of no more than 18 people. If we have more than 18 booked, we operate two groups. In some places, the excursions are operated by one of our local partners, so you may be with people other than Llama Travel customers and the group may be a mix of English and other languages. In these cases, group sizes can sometimes be larger. If you would like to know the likely situation for your holiday, please ask us and we will be able to check. Transfers may be with more than 18 people.

    We get a wide range of people taking our holidays, with probably the largest group being couples aged in their forties to sixties, or even older. However, we also have a large number of customers in their twenties and thirties, especially for some of the more active holidays. What unites everyone is a sense of curiosity and a desire to discover new cultures, landscapes and wildlife. Although most of our customers travel with friends or family, we also have quite a few single travellers who are happy to mix and match as described above.

  • Chileans love meat and there are many restaurants catering for meat lovers. There are also many good seafood restaurants in Santiago, with the Central Market having many good places to eat at lunchtime. Some of the best restaurants are to be found in the Barrio Lastarria and in the Barrio Bellavista, although they tend to be more expensive. There are many restaurants serving good value set lunches throughout the city.

    Most of the restaurants in Puerto Varas can be found close to the centre of the town. Fish is prominent on the menus, but there is also a wide selection of international cuisine. There is a good selection of restaurants in Puerto Natales, especially for a town of its size, including typical Patagonian barbecued meat places, sea food restaurants and pizzerias. In Torres del Paine, you will generally eat in your hotel, although there are some restaurants close to the hotel Rio Serrano. Hotels can also prepare packed lunches. There are few places to eat in the park itself.

    Good food and Chilean wine is also easily found in the centre of Punta Arenas. The local specialty is king crab (centolla). The hearty Chilean cazuela is a stew made from meat, squash, potatoes and other vegetables, and makes for a nourishing, warming meal in the cold Patagonian climate.

    There are several good restaurants in San Pedro in the Atacama Desert, with many serving local ingredients, including llama meat. There is a fairly limited selection of restaurants in Hanga Roa on Easter Island, although there are several good fish restaurants. Prices tend to be quite high, with shipped in food often twice the price of on the mainland, although local fish can be good value.

  • The currency in Chile is the Peso (approximate exchange rate: CLP550 = US$1). Travellers should take local currency or US dollars and not UK sterling, which is not widely accepted in any form. Credit and debit cards (Visa and MasterCard) can be used in many shops and restaurants, and can also be used to withdraw money from cash machines. Please note that it can be difficult to use US dollar notes which have even the smallest tear. When changing US dollars into local currency, always use a reputable place to change: banks, hotels or exchange shops. Do not change money on the street if you can avoid it. If taking travellers cheques, a high commission may be charged, especially if changing directly into dollars. Some hotels do not change travellers cheques so you may need to change them in a bank or exchange shop, therefore, please bear in mind opening hours.

    It is always recommended to inform your bank that you are travelling abroad and to which countries. This will allow them to authorise money withdrawals on your account when you are away. Some banks say that this is not necessary; however we would still recommend contact with your bank as in some cases people have had difficulty in withdrawing currency.

  • Most people who travel to the countries where Llama Travel operates experience no problems on holiday. However, as is the case anywhere in the world, crime can be a problem, especially in large cities. Tourists can appear attractive targets to criminals. To minimise the risk, use common sense. Do not display signs of wealth, such as expensive looking jewellery or cameras. Avoid empty streets, especially on your own. Take a taxi after dark. By taking sensible precautions, you should have a trouble-free holiday.

    Each country has its own standards for health and safety, but these are often not as good as in the UK. We take this into account when selecting hotels and request that they comply with all local regulations, but cannot guarantee that these are equivalent to British standards. Please take reasonable precautions to protect yourselves whilst on holiday, e.g. by locating fire exit routes.

    Please also check the Foreign Office travel advice for the countries you are visiting at www.fco.gov.uk. 

  • In many destinations, you can arrange adventure activities. If you are interested in taking any of these, please make sure you are covered by your travel insurance. Llama Travel does not arrange any adventure activities directly and we cannot verify the safety measures of any local operators.

  • To phone the UK from Chile, dial the international dialling code for the UK (0044) and then the UK telephone number, leaving out the ‘0’ in the area code. Telephone cards are the easiest way to use public telephones, and can be bought in convenience stores.

    To phone Chile from the UK, dial the international dialling code for Chile (0056) and then the Chilean telephone number, leaving out the ‘0’ in the area code. Some UK mobile phones work in Chile. Check with your mobile phone service provider if your telephone will work.

  • Excursions are operated together with other travellers. These will usually be in English, although groups are sometimes a mix of English and other languages. A minimum of 2 people is required for some excursions. On some occasions, the order of excursions may vary. Many excursions are with non-Llama Travel passengers, especially on wildlife excursions.